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The Qualitec

Advantage
Behavioral Event
Interviewinkkkkkkjg

Definition of BEI
Behavioral Event Interviewing (BEI) is an
interview technique based on the premise that
the best predictor of future behavior is past
behavior.
BEI allows the interviewer to:

Gain detailed job related examples


Assess past performance
Assess competencies

The Purpose of BEI


What is the purpose of BEI?
Position
Tasks
Success
Factor

Candidate
Skills
Task Mastery
Competencies

The purpose of BEI is to best match the candidates


skills, competencies, and motives with the
requirements and success factors of the position.

The Purpose of BEI


Position
Tasks
Success
Factor

Candidate
Skills
Task Mastery
Competencies

Increased
Productivity
And
Job Satisfaction

The overriding objective is to improve the fit


between the candidate and the position.

Competencies

Competencies are the skills, areas of


knowledge, attitudes, and abilities that
distinguish high performers. These are
characteristics that may not be easily
observable but rather exist under the surface.
Behavioral questions can help draw out
examples of these competencies.

What Are Competencies?


Observable
Behavior

Knowledge-Job Related
Skills Communicates w/impact
Demonstrates leadership
Traits Learns quickly, projects self confidence
Team player, handles ambiguity well,
demonstrates initiative

Motives self development, focuses on client success,


Preserves firm/personal integrity

Benefits for the Interviewer


Provides
Providesobjective
objectivecriteria
criteria
for
forassessing
assessingcandidates
candidates
Allows
Allowsinterviewers
interviewerstotocollect
collect
specific
specificdetails
detailsabout
aboutcandidates
candidates
work
workand
andschool
schoolexperience
experience
Focuses
Focusesthe
thecandidate
candidatetoto
provide
providemore
morethan
thancanned
canned
responses
responses
Focuses
Focusesthe
theinterview
interview

Benefits for the Candidate


Provides
Providesaachance
chancetototalk
talk
inindetail
detailabout
aboutwork
workand
and
school
school experiences
experiences
Offers
Offersopportunity
opportunitytoto
highlight
highlightstrengths
strengths

Provides
Providesaachance
chancetotoreveal
reveal
work
workstyle
styleand
andpriorities
priorities

Preparing for a Behavioral


Interview
Know your resume well and think through
examples of experiences that highlight your
skills, attributes and accomplishments in a
variety of job/school-related situations
Think through examples of behavioral
questions and find specific examples that focus
on your involvement in the situation

Story Sources

Internship or Co-Op
Class Projects
Activities
Clubs
Teams
Sports
Leadership Experience
Travel Experience

Hobbies
Volunteering
Accomplishments
Awards
Study Abroad
Work Experience (even if not
related to your degree)
Quantify if possiblenumbers
are impressive

Ohio University - Avionics Engineering Center

Specific Behaviors

Also known as characteristics, skills, values, attitudes,


competencies, dimensions, success factors, requirements, etc.
Behaviors often provides clues regarding corporate culture.
Skill sets:
Content skillswork-related knowledge
Functional/Transferablework with people, information,
things
Adaptive/Self-Managementpersonal characteristics

Ohio University - Avionics Engineering Center

Top 10 Behaviors

Achievement/Results Orientation
Initiative
Impact and Influence
Customer Service Orientation
Interpersonal Understanding

Organizational Awareness
Analytical Thinking
Conceptual Thinking
Information Seeking
Integrity

Source: Competency-Based Interviews, (2006), Robin


Kessler, p. 42.

Ohio University - Avionics Engineering Center

Preparation for BI
Situation or Task

Describe situationbe specific


not general. Provide enough
detail for the interviewer to
understand.

Action You Took

Describe action you took


keep focus on you. Even if
discussing a team project,
talk about what you did.

Results You Achieved

Describe what happened,


how the event ended, what
you accomplished, and
what you learned.

STAR Interviewing Response Technique, www.quintcareers.com

Ohio University - Avionics Engineering Center

For Example
Q: Describe a time when you worked on a
team that was having difficulties.
A: I spent a semester working with a project
team for my design class. Our assignment
wasMy responsibility wasThe results
were

Helpful Interviewing Tips


With each question asked, think through what
information is being sought and provide an
example from your own experience
Dont talk just to fill up dead air. Take a
minute to collect your thoughts and organize
your answer before replying
Provide a short, concise overview of the
situation

Helpful Interviewing Tips


Be specific about your role in each situation
Stay away from using we too often the
interviewer wants to know what you
accomplished specifically
Explain what you learned from each
experience
Ask the interviewer if he/she would like more
detail

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