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Unit 1

IFETCE/201415/MBA/ISEM/BA7108/VERSION1.0

journal

A personal record of occurrences, experiences,


and reflections kept on a regular basis; a diary.
An official record of daily proceedings, as of a
legislative body.
A periodical presenting articles on a particular
subject

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Components

Acknowledgement
Title
Abstract
Introduction
Experimental methods
Results
Discussion
Conclusion
Summary
References

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Benefits

Personal Growth and Development


Intuition and Self-Expression.
Problem Solving.
Release of emotions
Stress Reduction and Health Benefits.
Reflection/Critical Thinking
Self-awareness
Ownership of feelings
Honesty with self
Reflecting about the past

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Types of journals

Learning Journals
Diaries
Dream Book or Log
Autobiographies, Life Stories
Spiritual Journals
Professional Journals
Interactive Reading Log
Theory Log
Electronic Journaling

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Journal Writing Tips

Confidentiality
Relax
Try different techniques
Location
Let thoughts flow

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Format for Journal Article PowerPoint Presentation


.

1. Title slide
a. Article title
b. Author if more than one author, write first author and then
et. Al.
c. Presented by Your Name
d. 1 slide.
2.Introduction
a. Purpose of research
b. Summary of research
c. 1-2 slides
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3. Review of Literature
a. List the names of 3-5 articles that were sited by the
authors in
your journal article
b. 1-2 sentences describing the importance of each
c. 1-2 slides
4. Problem/Hypothesis
a. What problem was the experimenter trying to solve?
b. What was his or her hypothesis
c. 1-2 slides
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5. Methodology
a. Materials people used (ages, numbers,
characteristics) or
other materials
b. Experimental and control groups
c. Steps used to carry out the experiment
d. 4-6 slides

6. Data
a. Charts, Graphs, pictures, etc.
b. 4-6 slides

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7. Discussion
a. Analysis of the data
b. What did the data show
c. 2-4 slides
8. Conclusion
a. Was the hypothesis correct?
b. Is there future research planned?
c. 1-2 slides
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E-Mail Writing

E-Mail:
It is simply a store and forward method of composing,
sending, storing and receiving messages through
electronic communication systems.
Origin:
E-mail originated in the year 1966.
The ARPANET computer network made a large
contribution to the development of e-mail.
Ray Tomlinson initiated the use of @ symbol to
separate the name of theIFETCE/2014user and their domain.
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STRUCTURE OF AN E-MAIL:
Internet e-mail message consist of two major sections.
1. Header: Structured into fields such as summary, sender, receiver,
and other information about e-mail.
2. Body: The message itself as unstructured text.
Types of Usage of E-mail:
1. Information Sharing
2. Sending and receiving message
3. Advertising
4. Marketing
5. Instantaneous Personal Communication
IRC ( Internet15/MBA/ISEM/BA7108/VERSION1.0
RelayIFETCE/2014Chart ) and Talk.

E-Mail ABBREVATIONS and ACRONYMS:


ASAP- As soon as Possible
IAE In any event
FYI For your information
BBL Be Back Later
BTW By the way
IOW In other Words
NBD No Big Deal
TIA Thanks in Advance.

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ORGANIZING E-MAIL MESSAGES:


Composing e-mail messages.
1. Can be informal and casual between friends.
2. The formality of an email depends on the audience and
purpose.
E-Mail Style:
E- Mail messages should be brief.
Keep your e mail messages under 200 words.
Smiley Faces ( Emotions)
- Smiling face
- An Unhappy face
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E-Mail Jargons:

1.Spam:
These are the unsolicited e-mail sent to many people
simultaneously, usually commercial but occassionally political
2. Bounce:
A message that was returned to the sender, either because the
email address was incorrect or there was configuration problems on
receivers end.
3. Distribution list:
Single e-mail address that resends to many others, allowing a
discussion to continue easily among a quasi-stable group of
participants.
4. Flame: An electronic message that is particularly hostile.
5. Lurk: To read message anonymously
without posting.
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6. Post: Send a distribution list or use net group.

E-mail Rules:
1. Answer swiftly
2. Do not over use reply to all
3. Use templates for frequently used response.
4. Use proper structure and layout
5. Identify yourself and the topic
6. Answer all questions and pre-emp further questions
7. Be concise
8. Use proper spelling, grammar and punctuation
9. Do not write in capitals
10.Avoid long sentences

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11. Use active voice instead of passive voice.


12. Maintain coherence.
13. Read the e-mail before you send it.
14. Take care with abbreviations and emotions.
15. Fancy Styles.
.

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TIPS FOR E-MAIL EFFECTIVENESS.


1.Write a meaningful subject line.
2.Keep the message focused and readable
3.Use attachments carefully.
4.Identify yourself clearly
5.Be kind. Do not flame.
6.Proofread the content
7.Distinguish between formal and informal situations
8. Respond promptly
9. Show respect.

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10. Do not assume privacy.

Advantages of E-mail:
1. Communication process is quick
2. Easy to send messages to more than one people
3. We can save thousands of e-mail messages and can
search message files.
4. It doesn't interfere anyones work
5. We can attach drawings, video clips and other
computer files.
6. It provides a written record.
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LIMITATIONS OF E-MAIL:
1. It is editable. Everyone who receives message may
intentionally alter before they send it out.
2. E-MAIL is anonymous
3. E-mail cant be tracked.
4. We may not know about the person with whom we are
communicating.
5. Ineffective e-mail can cause confusion
6. E mail cannot convey emotions or tone the way face to
face communication or even phone call can do.
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Making Invitations:
Sample phrases (from formal to informal)
- I would like to invite you to dinner next Sunday
at my home.
- I was wondering if you'd like to come to dinner
on Wednesday evening.
- Would you like/care to have dinner with us on
Saturday?
- What/How about dinner tonight?
- Let's go to our place for dinner.

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Accepting an
invitation

Thank you for inviting me.


I would/will .
That would be very nice.
Id like to love to come.
Thats fine.
Sure. Why not?

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Declining an Invitation
Im very sorry, I dont think I can.
Id like to, but .
Thank you for asking me, but .
Unfortunately, I cant .

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5 Steps To Politely Declining


Invitations

Respond in Like
Acknowledge the Generosity of the
Invitation
Provide an Honest Explanation When
Possible
Consider Sending a Gift
Follow Up

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Accepting an Invitation (Informal)


Sure. What time?
Why not? When do you want me to be
there?
Sure. When should I be there?
Yes! Want me to bring something?
I'd love to. I'll bring dessert.

Accepting an Invitation (More formal)


Thank you! I'd love to. Would you like me
to bring anything?
Thank you very much! I'd be delighted to.
What time should I be there?
Oh, certainly! Thank you. Do I need to
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Declining an Invitation (Informal)


I can't. I have to work.
Tonight's no good. I have an appointment.
I'm busy tonight. Can I take a raincheck on that?
Declining an Invitation (More formal)
I'd love to, but I'm afraid I'm busy tonight.
I'd love to, but I already have plans tonight.

IFETCE/201415/MBA/ISEM/BA7108/VERSION1.0

Sample letter to your friend congratulating him on his success in


the examination
Dear Ritika,
Congratulations! It gives me great pleasure that you have topped
the list of successful candidates in the Board Examination. It is
all the more delightful to learn that you have secured distinction
in all the subjects and in Mathematics you have secured 99%
marks.
This success has opened up the door to various opportunities for
your career. You can get admission in any of the good colleges
in India. A bright future awaits you. Your bright success has
secured your career.
We will meet soon to have a treat. With lots of good wishes for a
bright future.
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Yours sincerely, Rishika

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CONGRATULATIONS LETTER:
A Congratulations Letter is one such letter that
acknowledges the great news and sends with it loads of
wishes and blessings for the recipient.
This letter should be sent as soon as the writer learns
about the great news that has been shared with her/him.
The

tone of the letter should be as exciting as the news

is .
Adjectives such as stimulated, excited, thrilled, elated
should be used in the letter

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DOS AND DONTS OF


CONGRATULATIONS LETTER

A Congratulations Letter should be written as


soon as the writer gets the news
If it is a personal letter then it should
preferably be hand written
It should be worded in such a way that the
feelings of the writer get poured through it
Efforts should be made to ensure that the tone
and language brings a smile on the readers
face
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An official Congratulations Letter should be brief and


should only talk about the reason for writing the letter
A personal Congratulations Letter can be slightly longer
and can also talk about the reactions of the family
members
Careful use of adjectives should be done while writing a
Congratulations Letter
Before the letter is handed over please do check for any
punctuation or grammatical errors

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Many steps and terms and conditions should be


followed while writing a congratulations letter.
1. The letter should address to the reader to whom the
congratulation wishes should be given.
2. The language used here should be very polite.
3. The congratulations letter can be of a formal nature or
a informal nature.

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Congratulating a Friend on his Success:


Dear, Mr. Paul
I am writing this letter to you today to congratulate you on your
success. I came to know that you passed out from the Bombay
university by securing a degree of Masters of Business
Administration. I am very happy to see your success. It is a real
achievement to get through this course. I am congratulating you
from the bottom of my heart
You were focused on your career right from the beginning
and always wanted to achieve something in life. You even studied
hard and sincerely. Today your this efforts and hard work has paid
off. Today you have become a MBA. I am proud of you. May
good bless you with lots of happiness in near future.
Yours sincerely,
Tom Lara.

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Congratulations Promotion Letter.


Dear friend Ronny,
I am feeling very happy today to congratulate you as you got
promotion. I got the news two days before that you are promoted
from the post of junior manager to the post of senior manager. You
really deserved that promotion. You were a employee of that
company since 10 years. In these 10 years you have served the
company a lot. With your skills, hard work, intelligence you have
contributed to the companies success. Due to all these reasons you
had to get promotion.
Personally I am very happy to see you getting successful in your life.
This time also it was very delightful to hear about your success.

Give my love to your children and regards to your parents.


Yours affectionately,
James Stephenson.

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