Digital Business Options, LLC

Growing your Business with Technology

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Our Customers Requirements

Knowledge

Experience

Quality
Service

Customer
Satisfaction

Increase Network
Availability
Decrease Staffing &
Training Requirements
Optimize your Networks
Bandwidth Utilization
and Performance
Improve Productivity
while Decreasing
Operational Costs

Digital Business Options, LLC Proprietary Information

Digital Business Options Solution

Our Network Operation Center Provides:
24x7x365 Monitoring
Problem Detection, Resolution and
Notification
Performance Management
Network Optimization
Software Maintenance Upgrades
Configuration Backups
Trouble Tickets, Status, Performance &
Utilization Reports are all available via the
Internet

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Network Monitoring Models

Network
Monitor
Advanced

Network
Monitor
Basic
X

Server
Monitor
Advanced

Server
Monitor
Basic

Performance
Scan
WWW/FTP

Network Operations up to
7x24x365

Problem Diagnosis

Contact 3rd Party

Telco/Vendor

Network Analysis

Performance Management

Trouble Ticket Status via

Web

Monthly Reporting

Real-time Web Status

Reports

Notification to Designated
Contact(s)

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Network Monitoring Advanced

Performance & Management
Tier 3
Network Map
Real Time Fault Detection
Problem Diagnosis and
Resolution
Escalation to Telcos,
Hardware Service
Providers or Dispatchers
Network Performance
Reports via the Internet
Network Engineer
Analyzes and Reports on
the State of your Network
Complete Network
Management

Tier 3

Tier 2

Tier 1

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Network Monitoring Basic

Tier 2

Tier 3

Device Identification
24x7x365 Network Monitoring
Problem Detection

Tier 2

Notification to your Contact

Web Based Reports
Tier 1

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Performance Scan
Tier 3

Tier 1
Monitors Mission Critical Internet
Servers and Services

Tier 2

Email Notification
Web Based Reports
Tier 1

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Additional Services
Information Technology Infrastructure
Network Design and Implementation
Server Configuration
Internet Access
Firewalls
Virtual Private Networks
Wireless Access
Web Hosting & Page Design
SOHO Cable/DSL and Network Installations
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Key Manufacturers Supported

ADC
Adtran
Ahead
Altigen
Cisco
D-Link
Extreme
GDC
HP
Kentrox
Larscom

Linksys
MCK
Miranda
Mitel
Netgear
Nortel Networks
Paradyne
Symantec
Tellabs
Xyplex

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Return on Investment
Consider the costs of employing Network Analysts, and
keeping them trained in the latest technologies.
Your current network staff is available 40 hours per
week. We will provide 24 hour coverage, 7 days a
week, 365 days a year.
We prevent network problems by implementing
changes based on analyzing performance and trend
analysis reports.
Your networking staff is now available to respond to
your businesses priority requirements.
A properly configured and tuned network permits you
to effectively run your business.

Digital Business Options, LLC Proprietary Information

Why Partner with Digital Business Options?

Quality is Key:
Our goal is to Do it right the first time.

Commitment:
Our business is based on the philosophy that we will do

Whatever it takes to get the job done!

Experience and Knowledge:

Our core team has over 150 years of experience in the service, Network
Operations Center and IT arenas. We implement and support a broad
range of software and hardware solutions.

Infrastructure and Staff:

We compliment your organization by providing the infrastructure and
staffing required to support your network.

Unique Network Operation Center:

Our NOC is supported by our integrated database business system that
encompasses our customers site, contract, equipment, trouble ticket,
network/device status, notification, escalation and financial data. The
web-enabled system permits our customers to access their company's
data from anywhere in the world.

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Service Summary
We are committed to building long term relationships by
consistently achieving industry excellence.

Proactive and Reactive Monitoring Services

Network Performance - Analysis and Recommendations
Web-Based, Real-Time Ticket Tracking
LAN Services, WAN Services
Voice, Data, Video, IP, Wireless
Multi-vendor Support, Multi-technology Competent
Engineer, Furnish, Stage and Install (Assemble, Wire and Test)
National Coverage Via Our DBO-Alliance Network of Certified
Technicians.
Comprehensive Logistics System Parts Sparing
Flexible Pricing Models
Extensive Maintenance Offerings - Labor Only and Full Onsite
Guaranteed On-Site Response Times

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DBOs DATA NICHE

Technical Niches: Data
Routers: Cisco, Nortel, 3Com, Juniper
CSU/DSU: Adtran, GDC, Kentrox, Paradyne, Veralink
Hubs/Switches: Cisco, Extreme, HP, Linksys, Nortel, 3Com
Modems /DSL: Various
Servers: Compaq, Lucent, Dell, Sun, Unix, Linux, Novell
Desktop: Compaq, Dell, HP, Microsoft
Wireless: Cisco, Avaya, Symbol, 3Com, Motorola
Video: GDC, Miranda, Polycom, Tanburg, Sony
VOIP: Cisco, NEC, Convergent
Cabling: Cat 5, Cat 5e, Cat 6, Fiber

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DBOs VOICE NICHE

Technical Niches: Voice
Key Systems and PBX: Nortel, Lucent, Mitel, Altigen,
Comdial, Fujitsu, Northern Telecom, Rolm, Telrad,
Toshiba, Vodavi
Switches: Cisco, Fujitsu, NEC, Nortel etc.
Cabling: Cat 3, Cable Distribution Systems

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End To End Solution Provider

Network Design / Migration Consulting

Project Management
Site Surveys
Cabling
Installation
Maintenance
Remote Network Monitoring
IT Asset Management
Transport Analysis

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Contact Digital Business Options

Digital Business Options, LLC
PO Box 301
Harwinton, CT 06791
Tel: (860) 485-1886
http://www.dbopt.com

Digital Business Options, LLC Proprietary Information