OSP221

Microsoft Office 365 for

Enterprises
Christophe Vallee Solution Architect
Philippe Maurent Service Engineer
Microsoft Corporation

Office 365
Office 365

Session Objectives
This session will introduce you to Office 365
and some of the enterprise considerations
when leveraging the cloud.
We will recap the full capabilities of the
service and
Drill into the improvements that have been
made to the service since its launch

Agenda
Office 365 Overview
Office 365 Administration Demo
Office 365 End-user Demo
What additional improvements have been made
since launch
Summary

Increasingly Demanding Environment

Consumerization of IT

RISE OF
THE CLOUD

Infrastructure Cost &

Complexity

95
70
15
1
.2
34
%

Percentage of information workers who

report using at least one self-purchased
device for work

Percentage of IT budgets spent

maintaining inflexible & siloed data
center equipment

Multi Generational
Workforce

Mobile & Distributed

Workforce

Amount of hours per week Chinese

millennials spend using real time
communication tools

Percentage of IT spend
towards public and private
cloud in 2011

Number of mobile users worldwide by

2013 (more than 1/3 of the worlds
workforce)

Rise of the Cloud

Brings together cloud versions of our most trusted

communications and collaboration products with the
latest version of our desktop suite

Office 365 Delivers World Class

Capabilities

Pay-as-you-go, per-user licensing

IM & Presence across firewalls

Complete Office experience with services

GAL/Skill search in SharePoint

integration

Online meeting with desktop sharing

Always the latest version of Office and Office Web

Windows Live federation

Apps

Familiar Office user experience

My Sites to manage and share documents

25Gb mailbox with voicemail & unified messaging

Access documents offline

Integrated personal archiving

Document-level permissions

Retention policies and legal hold

Share documents securely with Extranet Sites

Free/busy coexistence

The Trust Principles

Cohesive Process Combining 4 Pillars

Your Privacy
Matters

OSP323

Leadership in
Microsoft
Office
Transparency

Independently
Verified

365
Security, Privacy, & Trust

Relentless on
Security

Friday (June 29th) - 8:30 AM

We respect
your privacy

You know where

data resides, who
can access it and
what we do with it

Compliance with
World Class Industry
standards verified by
3rd parties

Excellence in Cutting
edge security
practices

Office 365 Keeps You Efficient & in

Control
ADFS 2.0

Federated identity
and single sign-on

Role-based
access

Simplified
management

Different identity options for your

organization, including full
support for single sign on with
the cloud

More granular role based access for

administrators, partners and end users

Remote PowerShell and fall

through experience to specific
services to gain similar server
configuration control

Office 365 is Extensible

Platform
Web Services

Office 365
Marketplace

Microsoft
Azure

New programmability layer

allowing third parties to interact
with platform

Helps you find partner applications and

services to complement the Office 365
platform

Connect your platform with

applications developed for Azure

Office 365 Allows You to Live in a Hybrid

World
OSP224
Workload
migration
flexibility
Move or extend on-premises
workloads to the cloud at your
pace, move back from cloud to
on-premises at will

Microsoft Office 365

Management
& Deployment
User migration
Single licensing
flexibility
Wednesday
(June 27th) - 5:00 PM agreement
Keep some users on-line and
some users on-premises or keep
them all in a single environment

Supports all scenarios, to help

you optimize costs and transition
when it make sense for your
business

Office 365 Provides Enterprise Grade

Support
OSP324
Self service
dashboard

Microsoft Office 365

Service Reliability & Disaster
24x7
Recovery
support
Friday24x7
(June
29th) - 10:15 AM
phone or online accessible IT-

The Service Health Dashboard

provides current information
about the service status
accessible on the Web or via RSS

level support dedicated to Office 365

Partner ecosystem
& community
Broad community of 16,000+
WW partners and online
community forums available to
help you

demo
Office 365 Admin
Experience
Philippe Maurent
Service Engineer Office 365
Microsoft Corporation

demo
Office 365 User
Experience
Christophe Vallee
Solution Architect Office 365
Microsoft Corporation

Theres an Office 365 for EVERYONE

For small business

For the enterprise

For education

Any size organization

Internal IT or IT partner required
Fully featured, scripting,
customization
Range of offerings by use type
24x7 phone support

Higher education or K-12

Internal IT or IT partner required
Fully featured, scripting,
customization
Same service level than enterprise
tailored to meet needs of educators
& students

IT consultant or no IT
Low monthly subscription price
Focus on simplicity vs. features
Community help

Office 365 Supports a Diverse Enterprise

Workforce

Low cost
offering
to users that
do not have
messaging
and
collaboration
capabilities Kiosk worker offer
1 GB mailbox
today
Outlook Web App only
POP & ActiveSync support
Messaging, calendar, contacts
Forefront antivirus & anti-spam
SharePoint Access (0MB storage)
Site search capabilities
Office Web Apps

Rich feature
offering that
meets a users

full messaging
and
collaboration
Information worker offer needs
25GB mailbox
500MB SharePoint storage
Client Connectivity
Mobility
Lync capabilities
Exchange & SharePoint capabilities
Office Professional Plus
On-premises access rights

Authentication Options with Office 365

Microsoft Online IDs

Federated IDs (New)

Sign In with Cloud Identity

Sign In with Corporate ID
Authentication in the cloud
On-premises authentication
OSP321
On-premises ID and Office 365 ID
No authentication prompt
Prompt for credentials
On-premises
Active Directory Integration
with only password
management
Absence of two-factor
authentication
Microsoft
Office 365
Possible two-factor authentication
Password policy
(June 28th) - Requires
8:30 AM
on-premises Active Directory
Enforced globally byThursday
Microsoft
Federation Services 2.0 server(s)
Not configurable by customers

Continuous Improvements
12 Month
Roadmap
Communicated

Monthly
Service Update
Communication
s

Rhythm of
the
Top Feature
Service
Requests

Identified

Field,
Partner, And
Customer
Inputs

New Capabilities Since Release

Productivity
& Collaboration

Access
Anywhere

Global
Availability

Enhanced OWA
attachment preview
with Office Web Apps
Sender photos in
Outlook Web App
Improved Office Web
Apps capabilities
Unified download page
for Mac
SharePoint Business
Connectivity Services
(BCS)
Windows Live ID
support for SharePoint
Partner Access
Storage quota limit
increase for Customers
with more than 10,500
seats*
Enhancements to
Connected Accounts

Improved Windows
Phone support via 7.5
Mango release
Lync mobile clients
Lync web scheduler
RIM Blackberry
Business Cloud
Services for Office 365
Outlook Web App in IE
9
App mode
IE9 and Chrome
support for SharePoint
Official support for Lion
OS

Trials expands to 22
new markets
Direct web offering in
Russia and S. Korea
Commercial availability

*Feature is only available in Enterprise SKUs

in Chile and Brazil

New language support
(PortuguesePortuguese)

Enterprise
Security &
Reliability
Continuous service
reliability
improvements
RSS for the Service
Health Dashboard
Customer-level
status for the
Service Health
Dashboard
SSAE 16 Type 1 (SSAE
SOC 1 Type 1)
Health Insurance
Portability and
Accountability Act
(HIPAA)

IT Control
& Efficiency
Exchange migration
enhancements*
Exchange hybrid
configuration wizard
Exchange
enhancements to multimailbox search**
Exchange client access
control
Retention Policy and
Tag Management
Exchange Group Naming
Policy
EU Model Clauses
support
Improved ability to
recover SharePoint
sites
Do-it-yourself
troubleshooting tool
Admin self-serve password
reset
CRM Online integration
with O365

Exchange Online Updates

Productivity
& Collaboration

Access
Anywhere

Enhancements to Connected
Accounts:
Manual mailbox refresh enabled
and automatic sync frequency
increased to for Connected
Accounts.

OWA in IE9 App Mode:

Launch OWA with one click, stay
informed of incoming email and IM
when browser is minimized, and
quickly access common OWA
commands from the taskbar.

Enhanced OWA attachment

preview:
Preview Office documents in OWA
using Office Web Apps.

Exchange ActiveSync (EAS)

availability to Kiosk plan
users:
Kiosk plan users can now use any
smartphone that supports
Exchange ActiveSync. However,
users who want Exchange
ActiveSync on tablet devices will
need to upgrade to a SKU that
includes Exchange Plan 1 or Plan
2.

Sender photos in OWA:

A photo of a messages sender is

displayed from the Global Address
List when messages are viewed in
OWA.
Email storage doubling for
Kiosk plan:
As a result of improvements in
storage cost, the mailbox limit for

IT Control
& Efficiency
Staged Migration
Enhancements:
Improved control over migration
batches and better visibility into
items skipped during migration.
Hybrid Configuration Wizard:
Exchange 2010 Service Pack 2 feature
that simplifies the setup of hybrid
deployments
Enhancements to multi-mailbox
search:
Improved search performance, plus
the ability to preview message
hits including a short preview of
message contents.
Retention Policy and Tag
Management:
Improved mailbox retention settings so
users can now use the mail control

Enhanced OWA Attachment Preview

Open in Browser
links to view
attachments in
Office Web App

High-fidelity
attachment
previews using
Word, Excel, &
PowerPoint Web
Apps

Office Web Apps provide high-fidelity rendering of Office documents in Outlook

Web App
Refer to this EHLO Blog Post for more details

Sender Photos in OWA

User can preview
and change their
own photo and IM
chat status
Senders photo
displayed in OWAs

SharePoint Online Updates

Productivity
& Collaboration
Business Connectivity Services
(BCS):
Support for connecting to line-ofbusiness applications (web service
based)
Increased Enterprise
Directory Synchronization:
Large customers with large numbers
of users can now provision the
SharePoint Online service. This
service update allows customers
with up to 500,000 user objects to
provision SharePoint Online.
External Sharing: Invite by
Business Email:
External users can use their
business email address to
authenticate when invited into a
site collection.

Access
Anywhere
Windows Phone 7.5 Mango
support:
Office 365 small business (http)
and enterprise (https) offerings
can access SharePoint Online lists
and document libraries from the
Office Hub
Support for Internet Explorer 9
(IE9) and Chrome
PDF Support Improvement:
PDF files can now be opened
directly into Adobe Reader without
having to download the PDF to
your desktop.

IT Control
& Efficiency
Improved Recycle Bin:
Ability for a Site Collection
Administrators to recover full sites
and site collections from within the
SharePoint Online Administration
Center recycle bin.
Tenant storage quota limit
increase up to 25 terabytes
(TB)*:
Individual customers can now
consume up to 25TBs of data and
content previously this was stated
as a per tenant limit of 5TB. The
equation is: 10GB + (500MB * # of E
users) + any purchased additional
storage, up to 25TB.

External Sharing: Invite by Business

Email
External users can be invited
using
their primary business email
address
EXAMPLE: mark@mark.com

Method of inviting and accepting are the

same external sharing steps
The email user name has to be
associated to the LiveID system,
sometimes referred to as EasiID.

PDF Support Improvement

No longer require download to local desktop.

Customers now have option to open PDF files
directly into Adobe Reader
PDFs remain associated with SPO document
library (both read and edit)
Requires Adobe Reader 10.1.2
New PDF
icon

Office Web Apps Updates

ODF support:
View and edit ODF
documents in Office Web
Apps.
Chrome support:
Using Office Web Apps with
the Chrome browser.
IE9 native support:
Using Office Web Apps with
IE9 in native mode (vs. in
IE8 mode).

Print from editor:

Print Word document from
edit mode (in addition to
view mode).

Insert chart:
Insert charts in Excel Web
App

Print:
Print presentations from
PowerPoint Web App

Fill handle:
Copy and paste values and
formulas by dragging the
fill handle.

Edit text in more

shapes: Enabling users to
edit text in more shapes,
vs. just placeholder
shapes.
Choose theme:
Picking a presentation
theme when you create a
new document
Insert clip-art:
Insert clip art in PowerPoint
Web App

Lync Online Updates

Productivity
& Collaboration
Lync client for Mac:
Downloadable Lync client available
for Mac users providing integrated
functionality for instant messaging,
presence, conferencing and voice.
Client-side Recording:
Tenant admin controlled
(enable/disable) feature providing
client recording capability.

Access
Anywhere
Lync Mobile Clients:
Microsoft developed and
supported mobile clients that
deliver instant messaging,
presence, single-touch audio
conferencing and calling features
across Windows Phone, Android,
iOS and Nokia Symbian.*

IT Control
& Efficiency
Update to Lync Online Control
Panel:
Tenant admins can control presence
privacy, mobile phone notifications,
dial-in conference settings and
advanced user filtering and search.

Web Scheduler:
Browser-based tool for scheduling
online meetings with proper
access rights and roles.

nc for Nokia Symbian will be available in the Ovi store and via a firmware update, released by Nokia in Q1 CY12.

Lync Online Control Panel Updates

Online Meetings Enhancements

Ability to schedule Lync meetings
outside
of Outlook

Client-side
recording in
Lync

Suite-level Updates
Productivity
& Collaboration
Unified Mac Downloads Page:
UX improvements to add a single
location for Mac users to download
a desktop setup connector and Lync
Multi-Language Pack for Office:
Users can now download multi
language pack for Office client from
Office 365 portal and enjoy working
in the language of their choice
without having to reinstall Office.

Access
Anywhere
Windows Phone 7.5 Mango:
Enables users to search fully
indexed email and attachments on
Exchange Online. Users can also
search fully indexed Office
documents on your SharePoint
Online team sites.
BlackBerry Business Cloud
Service:
New BBCS service - hosted,
licensed and supported by RIM for
Office 365 users
Official Support for Lion OS:
Added Lion OS to the list of
officially supported operating
systems

IT Control
& Efficiency
Compliance Updates:
Compliant with EU Model Clauses,
Data Processing Agreements and
ISO 27001, and HIPAA among other
standards.
Identity Updates:
Improved client access control
based on network connectivity
Admin Password Reset:
Self-serve tool for admins to reset
their password
64-bit Directory Synchronization
Tool:
64-bit version will use Forefront
Identity Manager (FIM) 2010 as the
underlying synchronization engine
Do-it-yourself Troubleshooting
Tool:

Admin Self Serve Password Reset

An SMS with a recovery
code is sent to the mobile
phone number provided
An email is sent to the
alternate email address
with a link at which user
enters the recovery code

Follows a two step authentication process that requires user to provide both
a mobile phone number and alternate email address at sign in
To reset the password, user clicks on Forgotten Password link on the sign in
page
On successful authentication, user can self reset password

Windows Phone Updates

Fast set up using auto
detection with a single input of
Office 365 ID and password
Access to email, calendar,
tasks, contacts with Outlook
Mobile built in
Access to Office documents
with Office Mobile built in
SharePoint Workspace Mobile
designed to keep the mobile
workforce up to date
Instant messaging & online
meetings with Lync Mobile app
available as a free download in
the Marketplace
New security features

Blackberry Device Support

Admin
Web-based admin portal to manage users & settings
Impersonation console for Delegate Admin Partners (DAPS)
Role-based administration
Familiar admin console with functionality to reset device
passwords, lock & wipe lost devices
BES Express set of IT Policies
Support for BlackBerry Balance
Enterprise-Only Wipe

End User
Mobile Synchronization of Exchange Online
Email, Contacts, Calendar, Tasks, Notes, etc.
BlackBerry Balance Support
Web-based self-service console
Device Switch, Backup & Restore
Set Enterprise Activation Password
Remotely Lock/Wipe Device
Familiar BlackBerry experience & performance

Protection of corporate data

RIM Blackberry Business Cloud Services Benefits

Blackberry Device Support

RIM Blackberry Business Cloud Services: Highlights
Hosted and supported by Research in Motion (RIM) to deliver BlackBerry service
(for Office 365) via the cloud
Utilizes familiar underlying RIM technology and functionality experienced with
BlackBerry services
Provides BlackBerry email, calendar and PIM experience for existing and future
Office 365 Enterprise Plan customers (either full suite or Exchange Online
standalone)
Costs at launch are $0 per user/month although customers still require
BlackBerry device and service plan
Global market availability planned for the majority of current
Office 365 countries with new markets being evaluated by RIM
No big capital expenditure or upfront investment costs (infrastructure, licensing)

Session Summary
This session introduced you to Office 365 and some
of the enterprise considerations when leveraging
the cloud.
We recapped the full capabilities of the service
Drilled into the improvements that have been made
to the service since its launch.

OSP Related Content

Code

Title

OSP221

Microsoft Office 365 for Enterprises

OSP222

Empowering Small Businesses: Microsoft Office 365 P-Suite

OSP305

The Modern Compatibility Process to Accelerate Microsoft Office Deployment

OSP224

Microsoft Office 365 Management and Deployment

OSP321

Active Directory Integration with Microsoft Office 365

OSP303

Supporting Microsoft Office in an Enterprise Environment

OSP302

Building Integrated Microsoft Office 365, SharePoint Online, and Office Solutions Using BCS and LOB Data

OSP340

Office Deployment Notes from the Field

OSP323

Microsoft Office 365 Security, Privacy, and Trust

OSP324

Microsoft Office 365 Service Reliability and Disaster Recovery

OSP350

Office 365 evaluating, Deploying & Migrating Notes from the field

OSP223

Microsoft Office 365 for Education

Schedule
6/26/2012 16:30
6/27/2012 10:15
6/27/2012 12:00
6/27/2012 17:00
6/28/2012 8:30
6/28/2012 12:00
6/28/2012 14:45
6/28/2012 16:30
6/29/2012 8:30
6/29/2012 10:15
6/29/2012 13:00
6/29/2012 14:45

Related Resources
Office 365 TechCenter:
technet.microsoft.com/Office365
Office Client TechCenter:
technet.microsoft.com/office
Office, Office 365 and SharePoint Demo Area
Includes:
Office 365 IT Pro Command Center
Office 365 Data Center Exhibit

Track Resources
Office 365 TechCenter: technet.microsoft.com/Office365
Office Client TechCenter: technet.microsoft.com/office
Office, Office 365 and SharePoint Demo Area Includes:
Office 365 IT Pro Command Center
Office 365 Data Center Exhibit

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www.microsoft.com/learning

TechNe
t
Resources for IT Professionals

http://microsoft.com/technet

Resources for Developers

http://microsoft.com/msdn

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 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to
be a commitment on the
part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS
PRESENTATION.