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Rahul Sharma

A Study of the Supply Sudeep D’Souza


Chain at Vaibhav Wankhede
Sushmita Banerjee
Dalsey
Hillblom
Lynn
Mission Statement

“DHL enhances the business of our


customers by offering highest quality express
and logistics solutions based on strong local
expertise combined with the most extensive
global network presence”
DHL Overview
DHL’s parent company Deutsche Post World Net is the world’s leading logistics
group. With revenues of more than €63 billion and 500,000 employees in more
than 220 countries and territories it is one of the biggest employers worldwide.

 Largest Courier and Express provider in Europe,  8 million customers


 36 Hubs and 4,700 bases
Asia Pacific and Middle East /Africa  350 aircraft, 72,000 vehicles
 Ranked 3 worldwide
rd

 World’s No.1 in Warehousing, Distribution &  59 countries and territories


Contract Logistics  2,500 logistics centers, warehouses,
terminals
 23million m2 storage capacity

 World’s No.1 in Air and Ocean Freight  150 countries and territories
 813 terminals & warehouses
 4.4million t Air; 2.8miliion TEU Ocean

 Europe’s No. 2 in Road Freight  30 countries and territories


 160 terminals
 2million full truck load movements

 Cross-border solutions for business


 Largest worldwide network for Mail Distribution mail, publication distribution, direct
marketing and merchandise
DHL India

• Blue Dart began operations in 1983, had revenues of Rs. 287


crores in 2001-02 and services 13,000 locations in India.

• On Sept. 12, 2002, DHL Worldwide Express acquired 62.8% stake


in Blue dart to increase their presence in India.

• DHL owns and leases 250 aircrafts globally and this gave a boost
to the Indian logistics industry through the Blue Dart DHL alliance.

• Both companies deploy the latest e-Business technologies, thus


supporting Internet-based supply chain management systems of
customers.
DHL Nashik

Location: DHL Express, Mahatma Nagar (Main Office)

Major Corporate Clients: ABB, Mahindra & Mahindra

All Pick Ups done at Mahatma Nagar , Nasik branch

Modes of Parcel:
 Courier Mode – weight between 10gm up to 50kg
 Cargo (Logistics) Mode – weight above 50kg

Daily volume couriered – Approx. 1ton


Competitors in India
DHL Supply Chain

Individual Corporate
Customers Customers
drop

DHL Office pickup drop


DHL Pack
Central Location
Office
Region sorting and bulk
packing
Local or
local
National / Distributio
International n

truck

Regional Distribution if
Hub local

A
DHL Supply Chain (Contd.)
A

Airport

courier carg
Cargo or
Air India or o
Courier Blue
Kingfisher Dart
Passenger Flights
Destination /
Hub Reverse
truc
k logistics
Destination to
Warehouse sender
truc
k
no DHL Office
Destination
found? at
Destinatio
yes
n
Destination
Warehouses

At Main Collection offices – To store materials if on delay or on Sundays


before material is sent to consumers

At hub airport – DHL has warehouse at airports in main hub locations


i.e., Mumbai, Delhi, Kolkata, Chennai, Ahmadabad, Hyderabad &
Bangalore to store materials on delay of flights.

Main Warehouse outside Octroi – All cities have a DHL Warehouse


outside octroi limits to store materials which are incoming and are subject
to octroi charges and are not cleared. E.g.
e-Business Strategy

• Barcode Scanning at milestone locations

• Preparation of Online Waybills

• Online booking of consignments – collect pickup

• Last 99 days shipping records available through the website

• DHL Express SMS


Thank You

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