Professional Documents
Culture Documents
Controlling IT complexity
What is it that enterprises want from IT?
Stable. Reliable, resilient, available and fault-tolerant.
Agile. Enable quick introduction of new products, services, and
business processes; be responsive to market dynamics and
customer needs.
Adaptable. Adapt easily to different business contexts, regulations,
mergers and acquisitions, and convergences.
Efficient. Meet or exceed business and service-level expectations;
minimize total cost of operations.
IT Facts
Complex business operations
Technology changes
Immaturity in software engineering ( a young discipline)
An uncontrolled proliferation in the IT landscape
EA Challenges
The ever-expanding cosmos of enterprise IT is becoming more and more complex.
Typical Issues
Business managers who had no clear conception of how their
EA extremes - Both too much order and too much chaos are
counterproductive
EA challenge
Any optimization for EA needs to make sure that all stake-