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CHARACTER

IN THE
WORKPLACE

Gerri Warden
Fleet and Family Support Center
Pascagoula, MS

STORYTIME
AccepttheDeal
ThankyoubutNo
Refuseandexpress
irritationatdishonesty
Refuse,expressirritation
&reporttoinsurance
company

WHAT IS
oETHICS?
Standardsofdutyandvirtuethat
indicatehowweshouldbehave.

oEthicsisaboutrightandwrong
andhowanhonorablepersonshould
behave.
oEthicsisaboutbeingagood
person.
oIsvs.Ought
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Its not the same as


values.
Ethics is what you do
when no one else is
watching.
Imagine you were
invisible and were able
to do anything without
consequences or
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WHY BE ETHICAL?

Itsjustgoodbusiness
Itsthesmartthingtodo
CARING

TRUSTWORTHINESS

RESPONSIBILITY

CITIZENSHIP

RESPECT

FAIRNESS

Aspen Declaration
In 1992 an eminent and diverse group
of educators, youth leaders, and
ethicists from 30 segments of our
nation issued the Aspen Declaration, a
document asserting the primacy of six
core ethical values that transcend
cultural, religious and socioeconomic
differences.
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The Six Pillars of Character

OUR WORKPLACE

SYSTEM

CHARACTER

SKILLS

We can always set the ethical bar higher!! 8

TRUSTWORTHY

INTEGRITY
HONESTY
PROMISEKEEPING
LOYALTY

RESPECT
ITISOURDUTYTOTREAT
EVERYONEWITHRESPECT
Courtesy
Politeness
Dignity
Valuethedifferencestheybringintoour
workplace
Tolerance(Thiscanbehard)
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RESPONSIBILITY

Dontmakeexcuses
Acceptresponsibilityfordecisions
Fulfillallobligations
DONOToverpromise

Lifeisfullofchoiceswhatyoudoanddontdo
matters
Choosingnottochooseisachoice.
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FAIRNESS
Listen
Makedecisionsbasedoncarefuland
appropriateconsideration

Whodoweletgo?
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CARING

Compassionandconcernforothers
Kindnessandconsideration
Mercyandforgiveness
Empathy
GratitudeandExpressedThanks

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CITIZENSHIP

Playbytherules
Respectauthority
Doyourshare
Withintheworkplacekeepproperrecords
Followofficeprocedures
Beagoodofficeneighborandpursuethe
commongood
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Takingittowork.
WhatCantheBusiness
CommunityDo?

16

Expectallemployeestomaintain
theseethics

Trustworthiness
Respect
Responsibility
Fairness
Caring
Citizenship

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Trustworthiness
Trytobehonestandethicalinall
businessdealings.
Neverrevealproprietaryinformation.
Donottoleratelying,stealingor
deception.

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Respect
Treateveryonewithcourtesy,politeness
anddignity,valuingindividualand
culturaldifferencesinourworkplace
andamongthoseweserve.
Listentoandcommunicateopenlywith
eachotherandwiththecustomersin
ordertobuildmutualrespectandlong
termworkingrelationships.
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Responsibility
Donotmakeexcuses.
Acceptresponsibilityforour
workplacedecisions.
Fulfillallobligations.
Donotoverpromiseourcustomers.
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Fairness
Listenintentlytotheconcernsofthe
customers,employeesandvendors.
Listentotheemployeesandmake
decisionsthataffectthemonlyafter
carefulandappropriate
consideration.
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Caring
Trulycareabouteachandevery
customer,employeeandvendor.
Committobuildlonglasting
relationshipstomutualbenefit.

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Citizenship
Playbytherules.
Keepproperrecordsandfollow
financialreportingprocedures.
Followalllawsandregulations
tothetee.
23

Listen for the bells


warning you of an
ethical issue.

How will your decision look in


the light? Could a reasonable
fair-minded person conclude
you acted improperly?
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IdentifytheProblems
Fillthegaps!
Closegapsdeliberately!
Mostofusoverestimate
Thecostofdoingtheright
Thingandunderestimatethe
Costoffailingtodoso.

GAP

GAP

GAP

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