TRANSFORMATIO

N
SPECIFIC
REFERENCE
TO
DEVELOPMENT

SKILLS DEVELOPMENT
STRATEGY IN TERMS OF
THE FRAMEWORK
AGREEMENT:
TRANSFORMATION AND
RESTRUCTURING OF THE
PUBLIC SERVICE
(UTILISATION OF HUMAN

PHASE ONE PROCESS

DEVELOP A STRATEGIC PLAN
The following operational goals were
identified in the Directorate: Human
Resource Developments Operational
Plan:

Strategic Focus Area 1:

Leadership
Provide Leadership Skills to
Managers
Revive
Workplace
Skills
Development Committee

Strategic Focus Area 2:

Policy and Strategy

Develop a policy on Experiential Training

Develop Induction Policy
Revise current Training Policy
Develop Workplace Skills Plan
Provide guidance & support to Regions
awareness campaigns
Develop a format for donor funding requests
Establish/Improve Private-Public Partnerships
Provision of Courses in Customer Care
Develop & Communicate Service Standards

on

Strategic Focus Area 4:

People Management

Investigate possibility of outsourcing ABET in Regions

Create immediate new establishment to reach business goals
Investigate establishment for Academy
Provision of Basic Administration Skills for Supervisors
Provide computer training
Provide workshops on drafting of Ministerial correspondence
Evaluate the impact of training
Establish PSETA task team
Develop Training Officers
Implement Curriculum for Trainee Immigration Officers (The entire process
has been halted due to the implementation of the Immigration Act 2002)
Present Financial Control Measures Course
Provide training in the Code of Conduct

Strategic Focus Area 5:

Resources and Information
Management
Provide budget for Regional Training
Officers
Acquire relevant training equipment
Provide transport where applicable in the
Regions to Training Officers
Provide e-mail & fax facilities to Training
Officers where needed
Investigating
the
possibility
of
establishing a Video Conferencing Centre

Strategic Focus Area 6:

Service Delivery Processes
Develop
staff
for
e-DMS
implementation
Extend current module on security
measures

WORKPLACE SKILLS PLAN

2002/2003
The following competencies/skills
have been identified as requirements
for the Department of Home Affairs to
be able to perform efficiently and
effectively to fulfil its vision, mission
and achieve the strategic objectives
that have been set:

Leadership Skills
Management Skills
Customer Care Skills
Computer Skills
Basic Administration Skills
Writing Skills
Functional Expertise
Competency in financial Control Measures
Competency in the Code of Conduct
Competency in Security Awareness
Competency in Dealing with Diversity

The following list reflects the training

needs identified in the Department of
Home Affairs and the number if
employees requiring the training:

5 257
876
102
226

Computer Training
Management Skills
Leadership Skills
Budget/Finance Control Measures
Immigration Training
540
ABET (Adult Basic Education and Training)
HIV/AIDS Awareness

TOTAL

13 662

1
404
5 257

The training statistics for the period 1 April 2002 to 31 March 2003 are as follows:

Black
M

Black
F

White
M

White
F

Asian
M

Asian
F

1 157

1 204

331

661

21

16

85

120

3 595

R1 063 063

July to
Sept

779

700

280

502

20

36

39

64

2 420

R1 005 757

Oct
Dec

834

790

192

321

21

24

70

107

2359

R328 894

Jan to
March

2 174

1 846

867

1 188

40

99

328

346

6 888

R451 030

TOTAL

4 944

4 540

1 670

2 672

102

175

522

637

15 262

R2 848 744

April to
June

Col
M

Col
F

Total

Costs

to

During the previous financial year, 1 April 2001 to 31 March 2002, 4 702 officials received training at a cost of
R4 896 213.