Essential HR

For Those Who Have Recently

Assumed HR Responsibilities

Session Objectives
Understand HR priorities
Learn more about the organization
Identify the requirements of employment
laws and workplace policy
Make ethical decisions
Perform job responsibilities successfully

Keeping
accurate records

Administering
compensation
and benefits

Understanding
the business
strategy
Recruiting
and hiring

HR
PRIORITIES

Promoting
and enforcing
policies

Managing
new employee
orientation

Communicating
information

Handling leaves
of absence
Ensuring
compliance with
employment and
safety laws

Terminating
employees
HR SHARED
RESPONSIBILITIES

Dealing with
service providers

employee
complaints
Coordinating
and facilitating
training and
development

What You Need to Know

About the Organization
Mission, and strategic

goals and objectives

Products, services,
and customers
Practices and procedures
People and processes
Job descriptions and
classifications
Labor markets and
recruiting sources
Metrics

What You Need to Know

About the Organization (cont.)
HR communications
Personnel files
Policy and regulatory issues
Benefits and compensation
Performance management
Safety, health, and
wellness programs

Compliance with
Laws and Regulations
Who is protected?
What is required or
prohibited?

Where can you find

more information?

Are there local, state,

and federal laws?

Who can you contact if

you have compliance
questions?

Compliance with
Laws and Regulations (cont.)

Are there posting requirements?

What else do you need to tell employees?
What records must you keep and how long
do you have to retain them?
How do you deal with employee
complaints?
What do you need to know about
enforcement agencies, investigations,
and penalties for noncompliance?

Workplace Policies
Have you read all the organizations

policies?
What is the purpose of each policy?
How are policies communicated to
employees?
How do policies assist in legal compliance?
What happens when policies change?
What are the consequences of violating
policies?

Professional Ethics
Confidentiality and trust
Hiring and compensation
Discipline and discharge
Training and development
Performance evaluations
and promotions

Professional Ethics (cont.)

Employee privacy
Discrimination
Relationships within
the organization

Relationships with
service providers

HR Basics:
True or False?
You have little to do with workplace
policies.
You only need to know about employees,
not products, services, or customers.
Ethics is not generally an HR issue.
You should be familiar with state and
federal employment laws.

HR Basics
Do you understand:
HR priorities?
What you need to
know about the
organization?
Compliance with
employment laws?
Workplace policies?
Professional ethics?

HR Communications
Employee handbook
Management policy
manual

Orientation and

training programs

Brochures, booklets,
and payroll stuffers

HR Communications (cont.)
Posters
Bulletin boards
Newsletters
E-mail, intranet,
and Internet

HR Communications (cont.)
Memos
Meetings
Surveys,

questionnaires, and
suggestion systems

Communication with
supervisors and
managers

Recordkeeping
Employment applications, rsums,

authorizations for release of information

Employment
Signatures
References,
Job
titles,
Completed
I-9
Forms
Job
interview
notes
Completed
I-9
Forms
W-4,
W-2
forms
applications,
acknowledging
rsums,
policy
background
descriptions,
check
and
Job interview
notes
and evaluations
and
evaluations
review
and receipt
authorizations
classifications
information
References,
background
check information
for
of employee
release ofand
handbook
Job titles,
descriptions,
classifications
information
W-4, W-2
forms
Signatures acknowledging policy review
and receipt of employee handbook

Recordkeeping (cont.)
Inventories of skills and competencies
Performance appraisals, performance goals
Promotions,
transfers,
and
salary histories
Discipline,
Training
Inventories
of
skills
Performance
Promotions,
Leaves
ofgrievance,
absence
transfers,
Exit
interview
reports
Discipline,
grievance,
and investigation
and
investigation
Documentation
and
competencies
appraisals,
and
salary
histories
reportsperformance
reports goals
Leaves of absence
Training documentation
Exit interview reports

Recruiting
And Hiring

Recruiting sources include:

Employment
advertisements
Employment agencies
Job postings
Promotions from within
Applications on file
Employee referrals
Job fairs

Recruiting and Hiring (cont.)

Screening

applications and
rsums
Conducting job
interviews
References and
background checks
Hiring the best
candidate

Interviewing
Job Candidates
Gain relevant
information

Avoid discriminatory
questions

Conduct with an
open mind

Talk about the

organization and the job

Ask all candidates the

same questions

Interviewing
Job Candidates (cont.)
Assess skills, knowledge,

and competencies
Find out about past
job experience
Ask for examples of
problems faced in prior
jobs and solutions
Ask about achievements
Allow applicant to ask
questions about the job
and organization

Compensation & Benefits

Monetary issues
Payroll practices
Healthcare plans
Disability insurance
Leaves of absence

Compensation & Benefits

(cont.)

Retirement plans
Workers compensation
Reimbursement accounts
College tuition programs
Employee assistance programs

Orientation and Training

Orientation programs:
Supervisory training
Role of supervisors
in employee training
Regulatory
considerations
Organizational
training needs
Documentation

Orientation and Training

(cont.)
Employee training topics:
Sexual harassment
Diversity and
discrimination
Safety and emergency
procedures
Quality and
customer service
Wellness
Specific work skills
and competencies

HR Responsibilities:
Matching Quiz
Communication

Orientation

Recruiting & Hiring

Health plan

Training &
Development
Benefits
Recordkeeping

W-4 form
Employee handbook
Job Interview

HR Responsibilities
Do you understand:

HR communications?
Recordkeeping?
Recruiting and hiring?
Compensation
and benefits?

Orientation and
training?

Key Points to Remember

We depend on you to ensure that we hire,
train, and retain well qualified employees
We rely on you to communicate
information, administer programs, and
promote and help enforce workplace
policies
You play a central role in compliance efforts
You must become an expert in all your
HR responsibilities