VMware Horizon: Re-Imagining Desktop

Virtualization and Application Publishing

Courtney Burry
Senior Director
Product Marketing

2016 VMware Inc. All rights reserved.

Todays workforce is
on the move
Employees want to be able to access corporate
data, applications and online resources across
more devices and locations.

CORPORATE
DATA

APPLICATIONS

ONLINE
RESPOURCES

Fortune 1000 companies around the globe are

entirely revamping their space around the fact
that employees are not at their desk 50-60% of
the time.
Source: Global Workplace Analytics, September
2015
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Supporting this can

be challenging
Supporting workplace mobility, minimizing
security risks, maintaining compliance is
a challenge for IT teams.

App failure
costs >$100K
in productivity
loss

App Failure
Rate is 12%

Average Cost
of a Data
Breach in 2015
was $3.79M

Ave Time to
Image a
Physical
Device is 1 hr

Ponemon Group
2015

VMware customers

IBM and Ponemon

Group 2015

VMware customers

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Make the Move to Desktop and Application Virtualization

Simplify Desktop and

App Management

Secure Data and

Improve Compliance

Drive Down Costs

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VMware Horizon Portfolio

Horizon 7

MAIN OFFICE

REMOTE OFFICE

CAMPUS

SPECIALIST

MOBILE

NON-EMPLOYEE

Desktop and app

delivery from private
cloud

Horizon Air
Cloud-hosted or Hybridmode desktop and app
delivery from the public
cloud

Horizon Flex
Containerized desktops
and apps

CONFIDENTIAL

Horizon Makes Desktop and App Management Easy

Horizon centralizes end users' desktops and applications in the datacenter, so IT can efficiently provision
new clients, centralize desktop management, and improve security and compliance and is based on 7 key
pillars

Desktops and
Apps From a
Single Platform

Great User
Experience

Just-in-Time
Desktops

Smart Policies

Complete
Environment
Management

SDDC
Integration

Flexible and
Hybrid Delivery

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Desktops and Apps From a Single Platform

Deliver
Applications

The ability to efficiently and cost-effectively deliver, manage and monitor

virtual desktops and published applications to end users who may not need
access to a full desktop.
Manage
Applications

Support for
Windows and
Linux

DESKTOPS

APPLICATIONS
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Great User Experience

Support for 3D
Graphics

Adaptive and
Contextual User
Experience

Unified Workspace
with Easy Access
to All Apps and
Desktops

Familiar and
Intuitive With
Complete PC
Features

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Just-in-Time Desktops

Drive Down
Storage Costs by
>30%

With innovative technologies like Instant Clones, User Environment Management

and App VolumesHorizon ensures that IT can streamline desktop and application
management like never before, providing employees with truly stateless desktops.

Deliver Apps
Instantly

Streamline
OpEX by >50%

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Smart Polices

True SSO
Experience

Policies are tied to the end user allowing IT to be able to provide end users with a
truly contextual user experience with policies dynamically changes depending on
the device used or the location services are being accessed from.

Policy-Managed
Client Features

Access Point
Authentication

Common Criteria /
FIPS 140-2

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Support
complete
environment
management

Modern Approach to Application Management

Simplify
management
and version
upgrades with a
single template

Comprehensive Application & User Management

App
Management

User
Environment
Management

Image
Management

Monitoring
& Analytics

Infrastructure
Updates
Deliver and
update
applications in
seconds and at
scale

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New Enterprise Management Capabilities

Support enterprises with features such as
automated application capturing methods and
flexible application delivery options.

AppScale with
Multizones allows
scaling across multiple
AD domains and
forests, with integrated
application availability
AppCapture
with
across
datacenters
AppIsolation easily
captures and updates
apps to simplify app
delivery and isolation
Per user
entitlement of
single apps
provides maximum
flexibility with
AppToggle
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SDDC Integration

Compute

Storage

Networking

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Hybrid-Cloud-Ready Platform
HORIZON AIR
CLOUD HOSTED

HORIZON AIR
HYBRID-MODE

Leverage single pane of

glass to manage on prem
and cloud services

Deliver desktops to best

meet the needs of end
users

HYBRID CLOUD
CLOUD

Start on prem or in the

cloud or a combination of
the two
ON-PREM

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Horizon Air with vSAN-Ready Nodes

Drives costs
down

HORIZON 7
HORIZON AIR

Great user
experience

HORIZON 7

ON-PREM

vSAN Enabled
Infrastructure
and Desktops
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USE CASE

Secure Mobile Access to Digital Workspace

Mecklenburg County
CHALLENGES
Home to Charlotte, the North Carolina county needed to improve the way its more than 5,800 employees protect
and serve its one million residents.
County staff found it difficult to manage many device types and applications while ensuring data security and a
seamless user experience.

SOLUTION
Powered by VMware Workspace Suite, the solution is part of the countys One Person, One Device initiative.
It includes centralized identity management, policy enforcement, and AirWatch-managed mobile devices which
strengthen data security.
Tablets and virtual desktops running VMware Horizon enable secure access and the ability to input information on
the go, improving productivity and reducing paper-based recording.
VMware ThinApp accelerates app deployment and simplifies app migration with agentless application virtualization.

BENEFITS

Improves the reach and availability of services

throughout the county.
Saves the county $3.2 million per year through
productivity gains and hardware cost avoidance.

Reduces paperwork and drive times while

improving user experiences.
Enables secure access to data and back-end
systems for compliance with HIPAA, PHI, PII,
and payment card industry (PCI) standards.
CONFIDENTIAL

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USE CASE

Transform Desktop Infrastructure to Improve

Manageability and Reduce TCO
U.S. Central Command (CENTCOM)
CHALLENGES
One of nine unified commands in the U.S. military, CENTCOM needed to replace an aging and cumbersome
virtualized desktop environment to ensure mission success on the front lines.
Reliability was a chief concern because agency personnel communicate in real time using DoD networks to meet
objectives.

SOLUTION
Powered by VMware Horizon, the solution supports 10,000 virtual desktops across two networks.
It enables more efficient allocation of storage hardware while being easier to manage and use.
Desktop deployments are now standardized, increasing desktop security through centralized image management.
The environment delivers the high-availability and fast response times required to support the CENTCOM mission.

BENEFITS

Less storage space helped CENTCOM avoid

$160M in hardware costs.
Delivers 100% uptime.

Improved productivity by reducing user login

times from 35 minutes to 35 seconds.
Provides superior application compatibility and
performance of 3D graphics.

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USE CASE

Enabling Mobile Clinical Workflows

HEAL THCARE
LOGO

University Hospitals Health System Cleveland

CHALLENGES
Part of a large community health organization, University Hospitals (UH) in Cleveland wanted to remove care
barriers for its more than 25,000 physicians and employees, giving clinicians back time for patient interactions.
To achieve its goal, the hospital had to streamline workflows, redirect wasted time, and improve mobility.

SOLUTION
Powered by the VMware AlwaysOn Point of Care architecture, the solution gives clinicians access to patient
information on any workstation.
With VMware Horizon and single sign-on, caregivers work seamlessly and securely where and how they want to
work, securely accessing all of their information, anywhere.
The solution takes away the interruptions of multiple logins, eliminates the frustration of having to deal with
inconsistent computers, and makes it easier to go between patients throughout the day.

BENEFITS

Care team estimates saving up to 10 minutes

every hour which is 80 minutes per shift
redirected to patient care.
Workflow improvements resulted in improved
mobility for care providers.

Substantial time savings from reduced login

and application load times.
More time with patients by healthcare
providers, according to HIMSS Analytics
research findings.
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USE CASE

Modernize Retail Operations to Improve the

Customer Experience

Modernize retail
operations

Southern States Cooperative

CHALLENGES
Farming cooperative, Southern States, which is owned by more than 200,000 farmer-members and serves its
customers through 1,200 retail outlets in 23 states, has to provide products and services to producers at the lowest
cost possible to make them profitable.
To improve customer experiences, the company wanted a unified platform to deliver applications at the point of sale
or within its agronomy unit that were standardized and centralized.

SOLUTION
Powered by VMware Horizon, the solution features a zero-server footprint in each retail location and agronomy unit.
It enables any device, anywhere computing that allows employees to take orders and submit quotes directly from
customers working in their fields.
By decoupling its POS application from the end-point device, the company ensures data resides in the data center,
which improves security, auditing, and PCI compliance.

BENEFITS

Improved employee productivity.

Able to guarantee the end-user experience and
how applications run.

Simplified new employee on-boardingfrom

weeks to one day.
Simplified auditing.

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USE CASE

Modernize Retail Operations

AudioNova
CHALLENGES
Europes leading hearing-aid provider with 1,300 stores across 11 countries, AudioNova sought to retain the #2
market position in all countries.
To succeed, the retailer had to modernize branch retail operations, streamlining new store openings, enhancing
acquisitions and partnerships, and acquiring new customers by providing the highest quality of service.

SOLUTION
Powered by VMware Mirage, the hardware-independent solution enabled AudioNova to securely migrate 2,400+
PCs to Windows 7 and centralize desktop management for all of its shopswith little interruption to the business.
The solution optimized the delivery the mission-critical application, NOAH4, which performs client-related tasks.
It has also enabled the retailer to deliver central updates across 4,000 PCs and its point-of-sale (POS) application
while increasing productivity and security.

BENEFITS

Reduced time and cost of migration from Windows

XP by 50%.
Standardized and centralized the management of
PCs and POS.

Reduced downtime for the shops.

Improved desktop performance and stability.

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USE CASE

Securely Support BYOD to Fit Student and

Faculty Work Styles

HIGHER ED
LOGO

North Carolina State University

CHALLENGES
The largest university in the Carolinas with an enrollment of more than 34,000 students, North Carolina State
University advocates a bring your own anything policy when it comes to technology.
With students, faculty, and staff bringing 3+ personal devices each to campus, the university needed to meet their
needs and set the standard for limitless learning.

SOLUTION
Powered by VMware Horizon, the solution leverages centralized computing resources to provide a consistent and
reliable end-user experience for faculty, staff, and students, and address BYO challenges.
By enabling identity and access management plus provisioning on demand, it provides a flexible experience as
work and data follows users to any device they log into, enabling anytime, anywhere, access to data and
information.
Engineers access 3D graphics software on any laptop, tablet, or phone without compromising performance.
Library and other resources can also be accessed anytime from anywhere in the world.

BENEFITS

Keeps focus on software and innovation rather

than buying and maintaining hardware.
Equal performance on BYO and universityprovided devices.

Helps the university achieve its blended

learning vision.
Enables the university to support more
devices without increasing IT staff.

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USE CASE

Support Equal Access to Digital Learning

Environments for Students
Malaysia Ministry of Education
CHALLENGES
Responsible for 10,000 K-12 schools and roughly 5.5 million students, the Malaysia Ministry of Education was
challenged to cost effectively and efficiently manage PCs in computer labs at each school.
The Ministry also wanted to close the digital education gap for students living in rural areas.

SOLUTION
Powered by VMware Horizon, the solution centralized virtual desktops which solved issues with image
management and patching.
Zero clients replaced PCs, lowering maintenance costs and increasing endpoint lifespans.
The first phase of 25,000 virtual desktops was delivered in 150 days.

BENEFITS

Lower costs due to minimal onsite maintenance.

Reduced energy needs as a result of low-power
consumption of zero clients.

Fast deployment of new images and

applications.
Lengthened expected endpoint refresh cycle
from 4 to 7 years.

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USE CASE

Transform Branch Operations and Gain

Operational Efficiencies

FINANCE
LOGO

Bank of TokyoMitsubishi UFJ

CHALLENGES
Japans largest bank was looking to reduce complexity across a 65,000 workstation environment.
The bank also wanted to increase the utilization of its PCs, ease desktop management burdens, and increase
operational efficiencies.

SOLUTION
Powered by VMware Horizon using Dell Wyse thin clients, the virtual desktop solution supports 50,000
workstations.
It takes advantage of modern technologies to boost efficiency while maintaining security and confidentiality.
While increasing PC utilization, the solution helps the bank more efficiently manage applications.
VMware ThinApp accelerates app deployment and simplifies app migration with agentless application virtualization.

BENEFITS

Achieved a 15% reduction in operating costs with

higher workstation usage rates.
Gained a 20% increase in terminal utilization.

Improved security and data protection on PC

workstations.
Experienced green savings due to a more
efficient, paperless work style.

CONFIDENTIAL

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USE CASE

Secure Desktop Services to Protect IP and

Reduce TCO
Airbus
CHALLENGES
The worlds leading manufacturer of military and commercial aircraft, Airbus needed a better way to share sensitive
data, complex designs, and detailed manufacturing models with its complex network of employees, contractors,
subcontractors, and more than 2,000 suppliers.
As it builds the generation of aviation, Airbus needed to change the economics of how its teams operate by bringing
3D to the cloud and delivering it to any device.

SOLUTION
Powered by VMware Horizon, the solution provides specialist contractors, subcontractors, and partners with access
to core IT systems that allow them to workfrom anywhere, on any devicein tandem with Airbus employees.
It enables more than 500 external users to login concurrently to shared applications and access authorized files.
Across locations, teams collaborate with partners, securely accessing detailed plans and next-generation designs
all without risking loss of IP.

BENEFITS

System flexibility and agility.

Significant cost savings over the next few years.

Helps to improve the efficiency of the Airbus

team while improving quality.
Increases security and protection over IP.

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Getting Started
Free Assessment
assessment.vmware.com/sda

Hands-On
Lab

Business Case
Builder Tools

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