Professional Documents
Culture Documents
Strategically Managing
the HRM Function
Copyright 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
Introduction
HRM practices can help companies gain a competitive
advantage.
16-2
Transformational
Figure 16.1
Knowledge Management
Cultural Change
Strategic Redirection &
Renewal
Management
Development
Traditional
Recruitment and
Selection
Training
Performance
Management
Compensation
Employee Relations
Transactional
Benefits Administration
16-3
Customer-Oriented Perspective
Figure 16.2
16-4
Figure
16.4
Identify
strategic
business
issues
16-5
Utility Analysis
capitalization of salary
turnover costs
16-7
Outsourcing
Outsourcing - Contracting with an outside
vendor to provide a product or service to the
firm.
Outsourcing partner can provide the service
more cheaply, efficiently and effectively.
Firms primarily outsource transactional
activities and services of HR such as payroll,
pension and benefits administration.
16-8
Reengineering
Reengineering is a complete review of critical work
processes and redesign to make them more efficient
and able to deliver higher quality.
Identify
process
to be
reengineered
16-9
Summary
HRM functions have transformed from solely transactional
activities to strategic activities.