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Introduction to Module
Week 1 : Introduction
Learning Outcomes for the module.
Key terms.
Learning methods, subjects to be covered.
Introduction to the subject including
definitions and discussion of applications.
Assessment briefing.
Introduction to strategy The strategic
Management Process
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Aim:
Recognise the important role that strategic
management plays in their organisations
performance
Appreciate the underlying reasons for that. Strategic
management involves assessing your situation today
and predicting the future
Develop such insights, coupled with creativity and
foresight are the fundamental ingredients strategic
planning
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Learning Outcome
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Assessment
An individual assignment length 2,500
words weighted at 60%
An Exam length 2 hours weighted at 40%
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Strategic
Management: A
Competitive
Advantage
Approach,
Concepts and
Cases, 16th
Edition
Fred R. David,
Forest R. David
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Ch 1 -6
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Key Terms
Strategies
Means by which long-term objectives are
achieved
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Key Terms
Strategies
Some Examples
Geographic expansion
Diversification
Acquisition
Market penetration
Retrenchment
Liquidation
Joint venture
Ch 1 -8
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Management - Chapter 9
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10
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11
Management - Chapter 9
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In short,
Strategic Management is about how an
organization adds value and competes
in its environment.
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Strategic Management
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Competitive
Advantage
Strategy
Shapes
Transforms
Organizational
Capabilities
Builds
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16
Levels of Strategies
The typical business firm usually considers three levels of
strategy: corporate, business and functional
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The strategic
Management
Process
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Strategy
formulation
Strategy
implementation
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Strategy
evaluation
1-22
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1-24
Strategy Formulation
Vision & Mission
External Opportunities & Threats
Internal Strengths & Weaknesses
Long-Term Objectives
Alternative Strategies
Strategy Selection
Ch 1 -25
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Strategy Formulation
Decisions
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1-26
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1-27
Strategy Implementation
Annual Objectives
Policies
Employee Motivation
Resource Allocation
Ch 1 -28
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Strategy
Implementation
Action
ActionStage
Stageof
ofStrategic
Strategic
Management
Management
Most
Mostdifficult
difficultstage
stage
Mobilization
Mobilizationof
of
employees
employees&&managers
managers
Interpersonal
Interpersonalskills
skills
critical
critical
Consensus
Consensuson
ongoal
goal
pursuit
pursuit
Ch 1 -29
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1-30
Strategy Evaluation
Internal Review
External Review
Performance Metrics
Corrective Actions
Ch 1 -31
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Strategy
Evaluation
Final
FinalStage
Stageof
ofStrategic
Strategic
Management
Management
Subject
Subjectto
tofuture
future
modification
modification
Todays
Todayssuccess
successno
no
guarantee
guaranteeof
offuture
future
success
success
New
New&&different
differentproblems
problems
Complacency
Complacencyleads
leadsto
to
demise
demise
Ch 1 -32
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1-33
Long-Term
Objectives
Vision
&
Mission
Generate,
Evaluate,
Select
Strategies
Implement
Strategies:
Mgmt Issues
Internal
Audit
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Implement
Strategies:
Marketing,
Fin/Acct,
R&D, CIS
Measure &
Evaluate
Performance
Benefits of Strategic
Management
Strategic management allows an
organization to be more proactive than
reactive in shaping its own future;
It allows an organization to initiate and
influence (rather than just respond to)
activitiesand thus to exert control over
its own destiny.
Copyright 2017 Pearson Education, Inc.
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1-35
1-36
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Financial Benefits
Businesses using strategic-management
concepts show significant improvement in
sales, profitability, and productivity compared
to firms without systematic planning activities
High-performing firms tend to do systematic
planning to prepare for future fluctuations in
their external and internal environments
Copyright 2017 Pearson Education, Inc.
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1-37
Nonfinancial Benefits
Enhanced awareness of external threats
Improved understanding of competitors
strategies
Increased employee productivity
Reduced resistance to change
Clearer understanding of performance
reward relationships
Copyright 2017 Pearson Education, Inc.
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1-38
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1-39
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1-40
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1-41
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1-42
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1-43
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1-44
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1-45
Competitive
Advantage
Strategy
Organizational
capabilities
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1-46
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1-47
Key Terms
Strategists Firms success/failure
Various Job Titles:
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Microsoft Vision
Empower people through great software anytime, anyplace,
and on any device
Google Mission
To organize the worlds information and make it universally
accessible and useful Google
Copyright 2017 Pearson Education, Inc.
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1-49
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1-50
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1-51
Key Terms
Opportunities & Threats (External)
Analysis of Trends:
Economic
Social
Cultural
Demographic/Environmental
Technological
Competitors
Ch 1 -52
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Key Terms
Strengths & Weaknesses (Internal)
Typically located in functional areas of the firm
Management
Marketing
Finance/Accounting
Production/Operations
Ch 1 -53
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1-54
Key Terms
Long-term Objectives
Essential for ensuring the firms success
Provide direction
Aid in evaluation
Create synergy
Focus coordination
Ch 1 -55
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1-56
Key Terms
Strategies
Some Examples
Geographic expansion
Diversification
Acquisition
Market penetration
Retrenchment
Liquidation
Joint venture
Ch 1 -57
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Policies
the means by which annual objectives will be
achieved
Copyright 2017 Pearson Education, Inc.
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1-58
TERM
DEFINITION
A PERSONAL EXAMPLE
Mission
Vision
Goal
Objective
Core
Competences
Strategies
Long-term direction
Strategic
Architecture
Combination of resources,
processes and competences to
put strategy into effect
Specific
exercise
and
diet
regime,
appropriate
training
facilities etc.
Control
Tutorial
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Questions
Describe the strategic-management process
Discuss the three stages of strategy formulation, implementation,
and evaluation activities.
In most large organizations that engage in strategic management,
the formulation, implementation, and evaluation of strategy
activities occur at three hierarchical levels: corporate; divisional or
strategic business unit; and functional. Describe the levels
Which stage in the strategic-management process is the most difficult?
Explain why.
Compare and contrast strategic planning with strategic
management.
Define and give examples of key terms in strategic management
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Examples of
Strategy
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2. Product differentiation
Standing out from the competitors is a key requirement for
business success. Unless consumers can spot your product from
me-too competitors, youll have a hard time making sales.
Businesses can do this either by highlighting their products
superior technology, features, styling, heritage, pedigree or price.
You can see this strategy at play in virtually every business,
especially B2C businesses.
A great example of this can be seen in Apples approach to
products.
Example: Apple iPad Air vs. competitors
The new Apple iPad Air costs $274 to make and retails for $499 a margin of 45%. Competing tablets often
cost nearly $200 less. Apple is able to command such premiums because it has successfully differentiated its
product from competitors. The Apple iPad marketing, for instance, highlights following features:
Lightness: The iPad Air is lighter, thinner than competitors.
Display Quality: The Retina display is visually superior to competing tablets.
Software: Apple highlights both the base iOS and the bundled Apple software as being better than what
competitors offer.
Engineering: Apple seldom fails to highlight its superior engineering and material quality than competitors.
Ease of Use: Since Apple makes both the hardware and software, it often emphasizes its products ease
of use.
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Note that Apple almost never plays up its productsTitle
price.
The same is true for#
the iPad Air, which is priced not
n our technology-centric world, technological advantage can often translate into improved
productivity, better sales, or even market domination. Nearly every large firm spends millions of
dollars in R&D to develop even better technology. It isnt uncommon for organizations to even buy
up smaller firms just to gain access to their technology (Eg Facebook-Instagram).
A technological advantage doesnt always have to be in terms of actual technology. It can also mean
acquiring and retaining key employees that can help a business gain a technological advantage. The
ecent trend of acqui-hires among startups is a good example of this approach.
Example: Apple-Google-Microsoft-Samsung patent war
Some of the largest technology firms in the world, including Apple, Google, Microsoft, Samsung and
RIM are locked into a long and ongoing war to acquire and hoard patents. In 2011, for instance, a
consortium of companies led by Apple and Microsoft, bid nearly $4.5B for thousands of patents held
by Nortel. The business strategy behind this move was to:
Gain a technological advantage over competitors
Prevent competitors from gaining the same advantage
Companies often engage in lengthy legal wrangling to gain a technological advantage through
patents (case in point: the ongoing Apple-Samsung patent lawsuits). The message is quite clear:
superior technology can offer tangible real-world benefits to businesses.
Example: Amazon invests in delivery drones
A couple of months ago, Amazon stirred the imaginations of futurists and sci-fi fans everywhere
when it announced that it was developing drones for delivering small packages. Although drones
have been around for some time, most of them were used in military applications. Using drones is a
sound business strategy for Amazon for four reasons:
By using drones, Amazon will gain a real technological advantage over competitors who must
rely on less efficient ground transportation
Nearly 86% of Amazon packages are under less 5lbs -makes drones the delivery vehicles.
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Drones
Amazon to reach rural areas
where
delivery networks
arent as efficient.
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5. Pricing strategies
Businesses essentially have two choices when pricing their products:
Keeping prices low to attract more customers. Since profit margins are very
low, the business must sell a lot of products to make money.
Pricing a product beyond the reach of ordinary consumers, and hence, giving it
aspirational value.
Example: Walmart, Ikeas low prices
Walmart uses its position as the largest retailer in the world to bargain for low
prices with suppliers and manufacturers. At the same time, Walmart keeps its
profit margins very low, selling in volume instead. This enables the company to
price its products far below competitors which ultimately helps it sell more.
The Swedish furniture brand Ikea follows the same approach. By selling its selfassembled furniture pieces in large volumes (the retailer has 338 stores in 40
countries), Ikea is able to price its products very aggressively.
Example: Ferarri prices its cars for exclusivity
Italian auto maker Ferrari pulled in revenues of $3.3B in 2012 with a net profit
of $334M. It sold a total of 7,318 cars over the year - into a profit of ~ $45,640
per car.
In contrast, the Hyundai motor corporation sold 2.94M cars in 2011 and made a
profit of $9B. This works out to a profit of ~ $3,058 per car.
This illustrates Ferraris pricing strategy. By pricing its products beyond the
reach of ordinary consumers, Ferrari is able to retain the air of exclusivity. This
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Growth Strategy
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expand its Teavana business, as the coffee giant seeks to increase its share in the $45 billion
global tea market.
Starbucks acquired the Teavana chain in late 2012, for $616 million in cash, with plans of
expanding to 500 Teavana stores by 2015. However, so far this year the company has only
reached 360 stores.
Starbucks now plans to change its growth strategy for its Teavana business by shifting focus
on promoting the tea brand in Starbucks stores rather than stand-alone stores. The company
has been very successful so far in increasing the reach of Teavana products in its Starbucks
stores across the US and Canada. It will now extend the reach of the tea brand in
international markets by increasing its availability in Starbucks stores overseas. The
company will then carry out selective-expansion of the Teavana stores internationally,
Starbucks COO told the staff in a company memo, according toForbes.
The new growth strategy is part of the companys plans to grab the largest share in the fastexpanding market of tea products, valued at a hefty $125 billion; international expansion will
give a significant boost to the companys share in the global tea market.
We remain committed to expanding Teavana offerings within Starbucks, in our U.S. Teavana
mall stores and internationally, Mr. Johnson said in the memo. We plan to expand Teavana
offerings within Starbucks stores globally.
The COO further highlighted the potential the tea market holds for the company in the long
run. Tea is a $125 billion market and the second most consumed beverage in the world,
next to water. Tea represents a very compelling strategic opportunity for Starbucks. In
addition, the companys top management has also decided to change the line of reporting
for managers of its Teavana division; the business will now work under and directly report to
the companys global chief marketing officer, Sharon Rothstein.
As the company moves to increase the availability of Teavana products at Starbucks stores
in overseas markets, it will also have to maintain a keen focus on enhancing global
awareness of the Teavana brand as well as making merchandising more creative at the
stores.
With the new growth strategy and recent changes in management reporting, the company
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and Module
Titletrack to achieve the target Title
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seems
be on
of ofincreasing
its tea sales
to $3 billion in the next