G

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REFLECT ON THIS:
IT IS NEITHER TO DO EVERYTHING YOURSELF
NOR TO APPOINT A NUMBER OF PEOPLE TO EACH
DUTY, BUT TO ENSURE THAT EACH DOES THAT
DUTY TO WHICH HE [SIC] IS APPOINTED.
-F. NIGHTINGALE

DIRECTING
G e t t i n g t h e o r g a n i z a t i o n s
work done

ASSEMBLES
EXPLAIN
GUIDES

SUPERVISION

PROVISION
OF
GUIDANCE
OR
DIRECTION, EVALUATION AND FOLLOWUP BY THE LICENSED NURSE FOR
ACCOMPLISHMENT OF A DELEGATED
NURSING TASK. ANA (2005) STATES
THAT SUPERVISION IS THE ACTIVE
PROCESS OF DIRECTING, GUIDING, AND
INFLUENCING THE OUTCOME OF AN
INDIVIDUALS PERFORMANCE OF AN
ACTIVITY

GUIDELINES IN SUPERVISING
A NURSE SUPERVISING CARE WILL PROVIDE CLEAR DIRECTION TO THE STAFF ABOUT WHAT TASK TO BE
PERFORMED FOR SPECIFIC PATIENTS

THE NURSE SUPERVISING MUST IDENTIFY WHEN AND HOW THE TASK IS TO BE DONE AND WHAT
INFORMATION MUST BE COLLECTED, AS WELL AS ANY PATIENT SPECIFIC INFORMATION.

THE NURSE MUST IDENTIFY WHAT OUTCOMES ARE EXPECTED AND THE TIME FRAME FOR REPORTING
RESULTS

THE NURSE WILL MONITOR STAFF PERFORMANCE TO ENSURE COMPLIANCE WITH ESTABLISHED
STANDARDS OF PRACTICE , POLICY, AND PROCEDURE.

THE SUPERVISOR NURSE SHOULD OBTAIN FEEDBACK FROM STAFF AND PATIENT , AND INTERVENE AS
NECESSARY TO ENSURE QUALITY NURSING CARE AND APPROPRIATE DOCUMENTATION.

COLLABORATION
THE GOAL OF COLLABORATION IS FOR PARTIES TO WORK COOPERATIVELY WITH ONE ANOTHER IN A WAY

THAT EVERYONE WINS AND NO ONE HAS TO GIVE UP ANYTHING. MARQUIS AND HURSTON (1994) EXPLAIN
THAT IN COLLABORATION BOTH PARTIES SET ASIDE THEIR ORIGINAL GOALS AND WORK TOGETHER TO
ESTABLISH A SUPRAORDINATE GOAL OR COMMON GOAL. BECAUSE BOTH PARTIES HAVE IDENTIFIED THE
JOINT GOAL, EACH BELIEVES THEY HAVE ACHIEVED THEIR GOAL AND AN ACCEPTABLE SOLUTION. THE
FOCUS THROUGHOUT COLLABORATION REMAINS ON PROBLEM SOLVING, AND NOT ON DEFEATING THE
OTHER PARTY

 COLLABORATION REQUIRES TIME AND FULL COMMITMENT TO THE RESOLUTION PROCESS. MUTUAL

RESPECT, COMMUNICATION SKILLS, AND AN ENVIRONMENT WHERE ALL ARE HEARD AND CONSIDERED
ARE NECESSARY FOR SUCCESSFUL COLLABORATION. COLLABORATION IS THE IDEAL SOLUTION WHERE
ALL PARTIES ARE SATISFIED AND ALL WIN.

COORDINATION
COLLABORATION, THE MOST PREFERRED OF THE CONFLICT STYLES, REQUIRES BOTH ASSERTIVENESS AND

COOPERATION. IT INVOLVES ATTENDING FULLY TO OTHERS CONCERNS WHILE NOT SACRIFICING OR

SUPPRESSING ONES OWN CONCERNS. ALTHOUGH COLLABORATION IS THE MOST PREFERRED STYLE, IT IS
THE HARDEST TO ACHIEVE

 COORDINATING IS BY DEFINITION THE ACT OF ASSEMBLING AND SYNCHRONIZING PEOPLE AND

ACTIVITIES SO THAT THEY FUNCTION HARMONIOUSLY IN THE ATTAINMENT OF ORGANIZATIONAL

OBJECTIVES. THINK ABOUT THE SITUATIONS IN YOUR OWN LIFE WHEN YOU HAVE HAD TO COORDINATE
THE MULTIPLE ACTIVITIES FOR AN IMPORTANT EVENT. AN EXAMPLE IN EVERYDAY LIFE THAT DEMANDS
COORDINATION IS A WEDDING. THE MUSIC, FLOWERS, CEREMONY AND NUMEROUS OTHER
CONSIDERATIONS MUST BE COORDINATED SO THAT EACH CAN CONTRIBUTE TO MAKE THE WEDDING
BEAUTIFUL AND JOYFUL. THE MORE ASSURANCE THAT ALL PARTIES ARE COOPERATING AND FULFILLING
THEIR AGREEMENTS, THE MORE LIKELY THAT THE WEDDING WILL BE A SUCCESS WITH MINIMAL
COMPLICATIONS.