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4M Change Training

BOS Supplier Mangement


BOS GmbH & Co. KG
International Headquarters Stuttgart
Ernst-Heinkel-Str. 2
D-73760 Ostfildern

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure


4M = 1.Man, 2.Machine / Mold /Jig 3.Material, 4.Method consideration to all
Change can be good, but change can also create risk.
Therefore we must manage the process together.
Changes which must be reported to BOS in advance of change:Relocation / move within current or other site.
Change or modification of tooling and equipment
Control process (detailed in the control plan)
Manufacturing process
Material, product or supply chain
Changes / repairs to maintain the performance (e.g. TPM) of equipment, tooling and facilities must be
controlled and verified by the supplier but need not the involvement of BOS. Also replacement
extrusion dies and changes in personnel need to be controlled but not reported.
However should an error be detected which may have inadvertently affected quality and been
potential shipped BOS supplier Quality must be contacted.

Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure

STEP 1
Change data
(TierNTier1)
Man
Machine

STEP 2

STEP 3

STEP 4

STEP 5

Study risk

Confirmation

Awareness

Report result

Visual management

Material
Method

inc. production

Check change &


record

Quick design review

Change management is not just a topic for your engineering department.

STEP 6
Problem resolution

You need consider all persons involved including those on the production
line / in the process. We need you to ensure that all members are aware
of the change (5W & 1H) and are involved in the control of the change.
Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure


Statement from BOS supplier guidelines @ www.bos.de/supplier
2B.2.11. Sub-Supplier Management in Launch
Suppliers of BOS shall have the capabilities to manage their respective suppliers including
APQP disciplines and periodic auditing. BOS, when it deems necessary, will audit the critical
processes of the sub-tier suppliers to assure that proper controls are in place throughout the
entire supply chain. Suppliers of BOS shall ensure critical processes such as heat treating and
plating are audited and managed and, when directed, use the BOS documentation. Subsuppliers have a tremendous impact on the quality of the final component. Whether they
provide raw materials, services or sub-components their influence is so profound that it is
critical for each of BOSs suppliers to have a supplier management system in place. This
system shall track and report on their supply base quality and delivery performance. Supplier
shall be able to demonstrate that they manage their suppliers issues through documented
corrective actions and verification activities.

Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure


Statement from BOS supplier guidelines @ www.bos.de/supplier
2C.2. Supplier Request for Change
Supplier must propose / request any changes by using the Request for Deviation form and must request approval in
writing from Purchasing and all BOS receiving facilities. This form shall be used in the following situations:
1.
2.
3.
4.
5.
6.

Changes in production process insofar as the product characteristics are affected


When production is to be restarted after 12 months production stop
Sub-supplier change
Change in purchased component function fit or performance
Utilisation of new, modified or replacement tools (after verbal confirmation from Purchasing)
Change in production location

The process to be followed must adhere to these criteria:


1.
2.
3.
4.
5.

EU Purchasing and the receiving facilities must approve the changes in advance.
Samples may be required for review and to evaluate potential impact on BOSs manufacturing processes.
Submission for PPAP approval is mandatory prior to the shipment of the new parts (or from new location) unless
specifically waived by the engineering unit.
After BOS written approval, the first delivery with new parts with suitable Identification can take place.
Any tool / equipment move plan must include definition of the required stock bank and contingency to ensure
BOSs Production and Service requirements are not affected.
Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure


Change Control Management

Supplier guideline Processes


2B.2.11. Sub-Supplier Management in Launch
2B.2.12. Engineering Change
2B.2.12. Manufacturing Change
2C.2. Supplier Request for Change

Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

4M change management - Introduction of BOS 4M change procedure

Study risk of change as strongly as the risk for not changing


Where possible trial change before any permanent change
Always implement additional controls to ensure potential defects from the change are detected.
Verify in-house all changes using suitable sample size not just first few pieces, check for variation!
Provide new initial sampling covering all points of change BOS approval before shipping
Always advise customer. Follow customer process if in doubt ask!
Always state clearly if the change cannot be reversed without time delay (additional risk)
All changes must be recorded and part history updated
Information about the change must be visible to all not just Management and Technical
Display the changes on a notice board at the point of change check daily
Clearly mark new / changed parts shipped to BOS (use Blue coloured label)

Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Supplier Quality 2011

Reoccurrence prevention through lessons learned

Overall target
Secure management of change
Increase efficiency (RFT)
Avoid mis-understanding and mistakes
Product and Process Approval
Alle Rechte vorbehalten. Weitergabe und Vervielfltigung ausschlielich mit schriftlicher Einwilligung durch BOS GmbH & Co. KG
All rights reserved. Transfer and copy solely with prior written consent of BOS GmbH & Co. KG

Thank you for your co-operation!

BOS GmbH & Co. KG


International Headquarters Stuttgart
Ernst-Heinkel-Str. 2
D-73760 Ostfildern

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