Professional Documents
Culture Documents
WO R K P L A C E
What is a WORKPLACE?
WORKPLACE
C O M M U N I C A T I O N
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RECEIVE
SEND
Process of Communication
Communication is the process of sending and
receiving information among people
Feedback
sender
receiver
Encode
SENDER
Medium
Decode
RECEIVER
7 Cs of
Completeness
Complete information
helps in better decision
making as it serves all
the desired and crucial
information.
Conciseness
Conciseness means
communicating what you
want to convey in least
possible words.
Consideration
Clarity
Complete clarity of
thoughts and ideas
enhances the meaning
of message.
Concreteness
Concrete
communication implies
being particular and
clear rather being fuzzy
and general.
Courtesy
Courtesy reflects the
nature and character of
the sender of the
message.
Correctness
Correct information
includes the precision
and accurateness of
facts and figures used in
the message.
T E A M WO R K
What is Teamwork?
Are combined efforts to
achieve a goal/objective.
Workplace
Communication
Teamwork
he Lifeboat Game!
Mechanics
Purpose: Discover how emotions effect the success of
our negotiations
Participants: 4 members per group
(Use TheHat)
ists of 15 people
1. __________
2. __________
3. __________
4. __________
5. A Grandpa
6. Your Mother
7. Your Father
8. A Teacher
9. A Priest
10. A Physician
11. Your Wife/Husband/Girlfriend/Boyfriend
12. The President of the United States of America
13. Your 6 year old sister/brother
14. A pregnant women
15. The President of the Philippines
Situation
1.The lifeboat developed a leak and is sinking
fast.
Situation
2. There is only one lifeboat and it will
accommodate only nine people not one more
can fit and there are no more life boats or life
jackets.
3.The group must then come to an agreement as to
which of 15 people gets to go in the lifeboat and
be saved.
Questions
What problems did you experience?
How did you resolve these issues?
Was it the best way?