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  • Communicate Workplace Processes and Teamwork

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    YuriAnKimura
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    The document provides information about key concepts related to the workplace including communication and teamwork. It defines a workplace as a location where people work, such as an office or factory. It discusses common forms of communication like speaking, writing, broadcasting, and gestures. It outlines the communication process of sending and receiving information and provides the 7 C's of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It defines teamwork as the combined efforts of a group to achieve a goal or objective.

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    SHS

    Original Title

    LO1 - Communicate Information About Workplace

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    The document provides information about key concepts related to the workplace including communication and teamwork. It defines a workplace as a location where people work, such as an office or factory. It discusses common forms of communication like speaking, writing, broadcasting, and gestures. It outlines the communication process of sending and receiving information and provides the 7 C's of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It defines teamwork as the combined efforts of a group to achieve a goal or objective.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    182 views29 pages

    Communicate Workplace Processes and Teamwork

    Uploaded by

    YuriAnKimura
    The document provides information about key concepts related to the workplace including communication and teamwork. It defines a workplace as a location where people work, such as an office or factory. It discusses common forms of communication like speaking, writing, broadcasting, and gestures. It outlines the communication process of sending and receiving information and provides the 7 C's of effective communication: completeness, conciseness, consideration, clarity, concreteness, courtesy, and correctness. It defines teamwork as the combined efforts of a group to achieve a goal or objective.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 29

    LO1: Communicate Information About Workplace Proces

    WO R K P L A C E

    What is a WORKPLACE?

    WORKPLACE

    place where people work, such as an office or factory

    C O M M U N I C A T I O N

    The process of communication is what allows us to interact


    with other people to share knowledge or experiences with
    anything outside of ourselves.

    Common forms of communication

    _S_pe _
    a_
    k _i n _g

    W
    _ _r i _t i _n _g

    B
    o_
    ad_
    ca
    _r_
    _ s_ _t _i n _g

    __
    G
    e s _t u _
    r _e

    RECEIVE

    SEND

    Process of Communication
    Communication is the process of sending and
    receiving information among people
    Feedback

    sender

    receiver
    Encode

    SENDER

    Medium

    Decode

    RECEIVER

    7 Cs of

    Completeness

    Complete information
    helps in better decision
    making as it serves all
    the desired and crucial
    information.

    Conciseness

    Conciseness means
    communicating what you
    want to convey in least
    possible words.

    Consideration

    Consider the needs and


    requirements of the
    audience to achieve
    effective
    communication.

    Clarity
    Complete clarity of
    thoughts and ideas
    enhances the meaning
    of message.

    Concreteness

    Concrete
    communication implies
    being particular and
    clear rather being fuzzy
    and general.

    Courtesy
    Courtesy reflects the
    nature and character of
    the sender of the
    message.

    Correctness

    Correct information
    includes the precision
    and accurateness of
    facts and figures used in
    the message.

    T E A M WO R K

    What is Teamwork?
    Are combined efforts to
    achieve a goal/objective.

    3 Key Features of the Lesso

    Workplace

    Communication

    Teamwork

    he Lifeboat Game!

    Mechanics
    Purpose: Discover how emotions effect the success of
    our negotiations
    Participants: 4 members per group
    (Use TheHat)

    Materials needed: List of 15 people in a yacht

    ists of 15 people
    1. __________
    2. __________
    3. __________
    4. __________
    5. A Grandpa
    6. Your Mother
    7. Your Father
    8. A Teacher
    9. A Priest
    10. A Physician
    11. Your Wife/Husband/Girlfriend/Boyfriend
    12. The President of the United States of America
    13. Your 6 year old sister/brother
    14. A pregnant women
    15. The President of the Philippines

    Situation
    1.The lifeboat developed a leak and is sinking
    fast.

    Situation
    2. There is only one lifeboat and it will
    accommodate only nine people not one more
    can fit and there are no more life boats or life
    jackets.
    3.The group must then come to an agreement as to
    which of 15 people gets to go in the lifeboat and
    be saved.

    e MOST DIFFICULT Situation


    4. However, they must also list those they save in
    order of importance because if they run out of
    food and water the less important people will
    have to be dumped overboard.

    Questions
    What problems did you experience?
    How did you resolve these issues?
    Was it the best way?

    How else could you have resolved your differences


    Why did these problems occur in the first place?

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