Professional Documents
Culture Documents
C
1
Team effectiveness
Jumpstart follow-up
Transitions
Coaching
With Co-Heads
C
5
WHY?
FUTURE
HOW?
FORM
WHO?
FEELINGS
PHYSIOLOGY
THE
BRAIN
ARCHITECTURE
METAPHOR
APPLICATION
THE
ORGANIZING
PRINCIPLE
THE
WHOLE BRAIN
MODEL
THE
HBDI
HOLISTIC
INTUITIVE
INTEGRATING
SYNTHESIZING
LOGICAL
ANALYTICAL
FACT-BASED
QUANTITATIVE
ORGANIZED
SEQUENTIAL
PLANNED
DETAILED
INTERPERSONAL
FEELING-BASED
KINESTHETIC
EMPATHETIC
C
8
RATIONAL
Analyzes
Quantifies
Is Logical
Is Critical
Is Realistic
Likes Numbers
Knows About Money
Knows How Things Work
Infers
Imagines
Speculates
Takes Risks
Is Impetuous
Breaks Rules
Likes Surprises
Is Curious / Plays
Is Sensitive to Others
Likes to Teach
Touches a Lot
Is Supportive
Is Expressive
Is Emotional
Talks a Lot
Feels
OPERATIONAL
INTERPERSONAL
A real example
So what?
Same-quadrant
communication
Supportive,
reinforcing
sometimes leads
to a false sense of
understanding
Compatiblequadrant
communication
Additive,
synergistic
difference in styles
can be
challenging
Contrasting-quadrant
communication
Cross-quadrant
communication
Complementary
may be
confrontational
Misunderstanding
can occur
More
Difficult
D
I need to know I am
dealing with someone
who knows their stuff
and has the right
expertise
Reliability and
coming through as planned
are essential for me
to have trust
C
1
Now what?
Team effectiveness
Jumpstart follow-up
Transitions
Coaching
With Co-Heads
Expects:
An overview
A conceptual framework
Frequent & spontaneous tasks
Idea chunks
Freedom to explore
Metaphorical examples
Visuals
Long-term objectives
Connection to the "big picture
Appreciates:
Initiative and imagination
Connections to other approaches
Newness and a "fun" approach
Minimal details
Expects:
Brief, clear & precise info
Materials that are direct and to the point.
Well articulated ideas presented in a logical
format.
Data and fact-based charts.
Technical accuracy.
Presentation in alignment with corporate goals
& objectives.
Appreciates:
Critical Analysis
A good debate
Efforts to spend time wisely
Expects:
Empathy & consideration of their needs
Involvement with others
A good attitude & personal relationship
Personal touch & informality
Eye-to-eye contact
References to people involved
To know how "others will react"
For all to have equal consideration
Their feeling to be respected
Appreciates:
The personal touch/sensitive to feelings
Group discussion and consensus
A harmonious approach
Expects:
Step-by-Step unfolding of the topic.
A written schedule & action plan.
Thorough, timely and reliable follow through.
Consistency
Alignment with well established procedures.
Assurance that this has been done before.
Explanation of how it will happen
References and background info
Appreciates:
Very low risk
A written communication before session
Proof that the "homework" has been thorough
A scheduled appointment
Experimental
Rational
Speaks in phrases
Operational
Interpersonal
Is animated - gestures
C
2
A
B
D
C
BREAKTHROUGH THINKING
BUILDING COOPERATION
Mediating & facilitating
Sharing, listening & expressing
Collaborating & building relationships
Intuitive sensing of underlying issues
Being sensitive to peoples needs
PERFORMING
A
Recognize
achievement
Celebrate
success
Set new
targets
Document
process and
results for
continuous
improvement
Develop
operating
agreements
and define
consequences
B Clarify roles
Develop shared
leadership based
on expertise
Communicate
success
Clarify
mission or
mandate,
expected
results
Build shared C
purpose and
vision
Identify how team
work relates to the
organization
Get to know
each other
Share
values
NORMING
A
Evaluate
team and
results against
performance
goal
Chart
progress
Acknowledge
effort
Make time
for creative
thought,
humor and
fun
STORMING
Select 1 or 2
performance
goals
Identify where
breakdowns occur
Refer to operating
agreement
Confront
B deviations
from
agreement
Encourage C
diverse ideas
Connect diverse
perspectives
Refer to vision
Surface conflict
Focus on
behaviors not
individuals
Seek input
RATIONAL
Analyzes
Quantifies
Is Logical
Is Critical
Is Realistic
Likes Numbers
Knows About Money
Knows How Things Work
Infers
Imagines
Speculates
Takes Risks
Is Impetuous
Breaks Rules
Likes Surprises
Is Curious / Plays
OPERATIONAL
Is Sensitive to Others
Likes to Teach
Touches a Lot
Is Supportive
Is Expressive
Is Emotional
Talks a Lot
Feels
INTERPERSONAL
Gathering facts
Analyzing issues
Arguing rationally
Forming theories
Measuring precisely
Logical problem solving
Financial analysis and decision
making
Understanding technical
elements
Critical analysis
Working with numbers, statistics,
data and precision
A
Quadrant
B
Quadrant
C
Quadrant
Recognizing interpersonal
difficulties
Anticipating how others will
feel
Intuitively understanding
how
others feel
Picking up the non-verbal
cues
of interpersonal stress
Engendering enthusiasm
Persuading and conciliating
Teaching
Sharing
Understanding emotional
elements 3
D
Quadrant
Tolerating ambiguity
Seeing the big picture
Intuitive problem solving
Recognizing new possibilities
Integrating ideas and concepts
Challenging established policies
Synthesizing unlike elements
into a
new whole
Inventing innovative solutions to
problems
Reading the signs of upcoming
change
Simultaneous processing of
different
input