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Content
Introduction
Theory of Bureaucracy
Sh Eq 3,109 Sh Eq 6,503
2 Leadership
3 Involvement of people
4 Process approach
6 Continual improvement
SAPs problem:
Principles of H. R. Theory
Human relations theory is characterized by a shift in emphasis from
TASK to WORKER
Principles of H. R. Theory
From TASK to WORKER.
Social relationship
1st Principle
2nd Principle
In a bureaucracy, people should occupy positions because
of their performance, not because of their social standing.
Not what you know, but who you know was in some cases
the wrong way things were handled inside the company
The German teams were reinforcing their authority due to
their time within the company
Theory of Bureaucracy
3rd Principle
The extent of each positions formal authority and
task responsibilities, and its relationship to other
positions in the organization should be clearly
specified.
4th Principle
Authority can be exercised effectively in an organization
when positions are arranged hierarchically, so employees
know whom to report to and who reports to them.
GOAL
- 2005 by Kagermann
3. Production
Support functions:
G O A L Organization
Model
Structural Functional Theory
S C O R E Organization Model
Leadership Theory
Improvement potentials
Missing performance in collaboration with HR
indicators and inconsistent along the employee
input-output relations lifecycle
References
http://www.iso.org/iso/qmp_2012.pdf
http://dsoftware.stanford.edu/readings/SAP-case.pdf
Made by
Catalin Bizadea
Stefan Alecsandru
Andrei Milotin
Narcis Obeada
Cristian Panzaru
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