LP K HOCH CHIN LC

TRONG NH TRNG

Trnh by: TS. Trn Th Tuyt Mai

 MC TIU

Kin thc: Hc vin hiu v trnh by c cc khi nim

nh: k hoch chin lc, tm nhn, s mng, gi tr, mc
tiu v gii php chin lc; Nm vng qui trnh xy dng k
hoch chin lc v cu trc bn k hoch chin lc.
K nng: Hc vin bit phn tch v nh gi mi trng v
cc bn lin quan; vit c bn k hoch chin lc v nh
gi c mt bn k hoch chin lc.
Thi : thc c tm quan trng ca lp k hoch chin
lc; c thi tch cc, khch quan, khoa hc trong vic
xy dng thnh cng k hoch chin lc ca n v cng
tc.
 CC CU HI CN TR LI
o K hoch chin lc l g?
o V sao trong nh trng cn c k hoch chin lc?
o Khi no th lp k hoch chin lc?
o Mt bn k hoch chin lc c th hin nh th
no?
o Ngi lnh o c vai tr g trong lp k hoch chin
lc?
o Lm th no lp k hoch chin lc
o nh gi bn k hoch chin lc nh th no?
 NI DUNG

I. MT S VN CHUNG V LP K
HOCH CHIN LC
II. QUI TRNH LP K HOCH CHIN LC
 I. MT S VN CHUNG V
LP K HOCH CHIN LC
1. Khi nim
2. Tm quan trng ca lp k hoch chin lc
3. iu kin lp k hoch chin lc thnh cng
3. Vai tr ca ngi lnh o trong lp k hoch chin
lc
4. Cu trc bn k hoch chin lc
KHI NIM

K hoch (bn k hoch)?

L ton b nhng iu vch ra mt cch c h thng v nhng
cng vic d nh lm trong mt thi hn nht nh, vi mc
tiu, cch thc, trnh t, thi hn tin hnh.
K hoch chin lc?

K hoch chin lc l bn k hoch trong c nhng nh

hng ln, th hin hnh nh hin thc trong tng lai m nh
trng mong mun t ti v cc gii php chin lc t
uc trn c s kh nng hin ti, m bo cho nh trng c
c s pht trin vt bc.
o Lp k hoch l qu trnh xc nh cc mc tiu v la chn
cc phng thc t cc mc tiu
o Lp k hoch chin lc:
Lp k hoch chin lc l a ra nhng nh hng ln, th
hin hnh nh hin thc trong tng lai m nh trng mong
mun t ti v cc gii php chin lc t uc trn c s
kh nng hin ti.
Trong qu trnh lp k hoch chin lc, cc cu hi c bn
sau s c tr li:
Chng ta ang u?
Chng ta s i ti u?
Chng ta s lm g, lm nh th no v bng
phng tin no ti ?
Lm th no bit chng ta i ng hng v ti ch?
 S khc nhau gia k hoch chin lc
v k hoch di hn

K hoch di hn K hoch chin lc

L s phng chiu t hin ti hoc
ngoi suy t qu kh.
Thng c xy dng theo phng
php t di ln, ngha l tng hp k
hoch t cc n v c s.
a ra nhng mc tiu nh lng.
Tr li cu hi: Tng lai ca chng
ta nh th no da trn nhng thng
tin m ta c?
"What does our future look like based
on the information we have?
c xy dng trn s d on xu
hng, d liu v gi nh cnh
tranh trong tng lai.
Xy dng c bt u t cp cao
nht, sau trin khai xung cc
n v.
C xu hng a ra nhng
tng, tm kim tm nhn v nh
hng tp trung ca t chc mt
cch r rng.
Tr li cu hi Lm th no chng
ta c th chun b thnh cng
trong tng lai?
"How can we orchestrate our
future?"
 HAI H THNG NHIM V
TRONG MT T CHC

1 H thng
nhim v tc
2 H
nhim
thng
v
nghip ch qun l
yu chin lc
L nhng Cng vic lnh
nhim v trng o v qun l
yu cn duy tr xc nh tnh
s tn ti v n c trng v
lc t c mi quan h vi
nhim v ca t mi trng bn
chc ngoi
 V tr, tm quan trng
ca lp k hoch chin lc
CC MC KT HP GIA HAI H THNG NHIM V

Cao
Gc 3 Gc 4

Nhim K hoch tng th Vn hnh

v
l tng hiu qu
qun
ly
chin
lc S suy yu/ chm
pht trin ca t Ci xay
chc
Gc 1 Gc 2

Thp Nhim v tc nghip ch yu Cao

Ngun: Kinggundu, M N (1989) Managing Organizations in developing countries

MT S RO CN TRONG
LP K HOCH CHIN LC

S nhn S hiu
thc bit

Kh nng
Lng nhit
t duy v
huyt
hnh ng
 KHI NO LP K HOCH CHIN LC?
Nh trng mi thnh lp;
Nh trng ang ng trc khng hong;

Nh trng phi c nhng quyt nh p ng

s thay i ln ca mi trng bn trong v bn
ngoi;
Nh trng ang phi ng u vi nhng kh
khn;
Nh trng mun nng cao cht lng gio dc.
 CU TRC BN K HOCH
CHIN LC NH TRNG

1. Tn k hoch chin lc (K hoch pht trin

trng. giai on..)
2. Gii thiu nh trng (Gii thiu chung v qu
trnh pht trin nh trng, nhng thnh tu ni bt
ca trng t c)
3. Phn tch mi trng (s dng k thut phn tch
SWOT)
4. Xc nh s mng, tm nhn, gi tr
5. Xc nh mc tiu chin lc, cc u tin
6. Xc nh cc gii php chin lc
7. xut t chc thc hin
8. Kt lun v kin ngh
 II. QUI TRNH LP K HOCH CHIN LC

CHUN B
(1)

PHN TCH MI TRNG V CC BN LIN QUAN

(2)

XC NH NH HNG CHIN LC
(3)

XC NH MC TIU CHIN LC
(4)

XC NH GII PHP CHIN LC

(5)

LP K HOCH HNH NG
(6)
BC 1: CHUN B LP K HOCH CHIN LC

Mc tiu chnh ca bc ny l chun b cc iu kin cho cng

tc lp KHCL. Cc cng vic l:
+ Xem xt tnh trng lp k hoch hin ti ca t chc;
+ Xc nh l do lp KHCL v s sn sng ca t chc;
+ Thnh lp Ban ch o;
+ nh gi s cam kt ca lnh o ch cht;
+ La chn nhn s;
+ Thnh lp Ban lp k hoch chin lc;
+ Chun b k hoch cng tc;
+ Thnh lp cc tiu ban cho tng lnh vc cng vic;
+ Xc nh v thu thp d liu v t chc v mi trng;
+Tin lng v ph b cc ro cn.
 BC 2
PHN TCH MI TRNG & CC BN LIN QUAN

Mc tiu: nhn dng c tnh hnh thc t ca

trng; xc nh nh trng ang ng u
trong qu trnh pht trin
Yu cu: c s nh gi hin trng mt cch
ng n, ton din v khch quan
PHN TCH MI TRNG & CC BN LIN QUAN

K thut phn tch SWOT

c
s dng rng ri trong phn tch mi
trng.
Thc cht ca phn tch SWOT l s
phn tch, nhn nh v ch quan (ni
lc) v khch quan (ngoi lc) ca nh
trng.
Khc vi cch phn tch truyn thng,
phn tch SWOT gip bc tch cc yu
t bn trong v yu t bn ngoi ra, m
khng dn ln hai nhm ny vo cc
mt thun li v kh khn.
 CC BN LIN I (LIN QUAN)
Cc bn lin i l bt c c nhn hoc nhm ngi
hay mt t chc no c nh hng hoc b nh hng
bi hot ng ca nh trng. H c th thc y
hoc cn tr s pht trin ca nh trng.
Phn tch lin i l vic xc nh v nh gi cc
lin i ca nh trng. S tc ng v tm nh
hng ca h n s thnh t hay tht bi ca nh
trng.
Lu : cc bn lin i c th l c t chc, nhng
nh trng ch c th giao tip vi mt ngi c th
no m thi, v vy, phi xc nh c ng
ngi trong t chc l c lin quan.
 CC BN LIN I (LIN QUAN)
Cc nhm lin i c xc nh bao gm: lin i chnh cp v
lin i th cp.
Lin i chnh cp (lin i trc tip) l nhng ngi c mi lin
h trc tip vi nh trng, c quyn ra quyt nh c th tc
ng trc tip n hot ng ca nh trng. Cc lin i ch
cht nht m nh trng cn phi c bit ch l: Hc sinh;
Gio vin; i ng nhn vin; Cn b qun l; Ph huynh.
Lin i th cp (lin i gin tip) l nhng nhm ngi ch c
li ch gin tip trong nh trng song cng chu s nh hng
bi cc hot ng ca nh trng. Nhm ny thng bao gm:
C quan qun l gio dc trc tip; Cc nh cung cp; Chnh
quyn a phng v cng ng; Cc t chc qun chng, t
chc cu hc sinh; Cc trng cnh tranh...
Cao
N lc va phi, Lin h cht ch,
QUYN HN

lm h hi lng n lc ht mnh

Quan st Cung cp thng tin

Thp

Thp QUAN TM Cao

PHN TCH CC BN LIN I

 PHN TCH SWOT

Phn tch im mnh, im yu: Phn tch bn

trong cc gic ca t chc nh:
- i ng cn b (ging dy, phc v v qun l)
- Hc sinh, sinh vin
- Qui m v cht lng gio dc
- Cc chng trnh/ Cc dch v
- Hot ng nghin cu khoa hc
- C s vt cht, ti chnh
- Uy tn ca nh trng
- Truyn thng nh trng
- Vn ha t chc
 PHN TCH SWOT
: Phn tch
cc yu t n t bn ngoi nh trng
- Ch trng chnh sch ca ng v Nh nc;
- Ch trng ca ngnh, ca a phng v pht
trin ngnh hc, bc hc;
- Cc yu t kinh t, cng ngh, cc xu th x hi;
- Dn c, di dn
- Ngun ti tr, s cnh tranh v pht trin trong cc
c s gio dc khc;
- S quan tm ca x hi, a phng, PHHS
 PHN TCH SWOT
Phn tch cn ch :
Trnh ci nhn ch quan t mt pha, nn cn tm
kim thng tin t nhiu pha: lnh o nh trng,
gio vin, hc sinh, cha m hc sinh, cng ng x
hi, cc i tc, cc nh t vn...
Trnh tnh trng khng mun nu im yu, khng
nhn thy im yu lc quan tu.
Bi quan, khng thy c im mnh
 PHN TCH SWOT

iM MNH iM YU
S W
(Strengths) (Weaknesses)

C HI THCH THC
O T
(Oppotunities) (Threats)
 PHN TCH SWOT

M hnh SWOT thng a ra 4 chin lc c bn:

(1) SO (Strengths - Opportunities): cc chin lc da trn
u th, im mnh ca nh trng tn dng cc c hi
bn ngoi.
(2) WO (Weaks - Opportunities): cc chin lc da trn kh
nng vt qua cc yu im ca nh trng tn dng c
hi bn ngoi.
(3) ST (Strengths - Threats): cc chin lc da trn u th,
im mnh ca ca nh trng trnh cc nguy c.
(4) WT (Weaks - Threats): cc chin lc da trn kh nng
vt qua hoc hn ch ti a cc yu im ca nh trng
trnh cc nguy c.
 BNG PHN TCH MI TRNG (SWOT)

im mnh(S) im yu (W)
BN TRONG
1 1
2 2
3. 3
4. 4
BN NGOI

C hi (O) Chin lc kh thi - SO Chin lc kh thi-WO

1 1 1
2 2 2
3 3 3
4 4 4.

Thch thc (T) Chin lc kh thi - ST Chin lc kh thi-WT

1 1 1
2 2 2
3 3 3
4 4 4.
 BC 3
XC NH NH HNG CHIN LC
Cc tuyn b v:
S mnh
Tm nhn
Gi tr

Tuyn b s mnh (mission)

- S mnh khng nh mc ch, l do s tn ti ca nh trng;
cc lnh vc phc v u tin v cch thc phc v s thc hin
tha mn nhu cu ca khch hng.
- Cc thnh phn ca s mnh:
+ T chc ang phc v ai?
+ p ng nhu cu no ca h?
+ Ti sao vic p ng cc nhu cu ny l quan trng?
+ Lm th no t chc c th p ng cc nhu cu ny?
 10 TIU CH XEM XT TUYN B S MNH
R rng v tt c cn b, gio vin, nhn vin, ngay c nhng
ngi bnh thng nht u c th hiu c.
Ngn gn nhiu ngi c th nh c.

C th ho r rng cng vic nh trng phi lm? Lm g? Ai

lm? Lm th no? Ti sao?
Xc nh c hng i t c tm nhn ca nh trng.

Th hin nng lc ring, khc bit ca nh trng.

Phm vi rng linh hot khi thc hin nhng khng qu

rng m b qua trng tm.
nh dng c cch thc ra quyt nh s dng.

C th thc hin c khng? C thc t khng?

Li l tuyn b ca s mng c th hin quyt tm?

C sc mnh tp hp cn b, gio vin, nhn vin khng?

 TUYN B S MNH
NH TRNG PH THNG

TO C HI HC TP THUN LI
M BO S THNH CNG TRONG TNG LAI CHO
HC SINH KHI GIA NHP I SNG X HI
GIO DC NHNG CNG DN C TRCH NHIM V
C CH CHO X HI
TO MI TRNG CHO HC SINH TH HIN KH
NNG CA MNH, TR THNH NHNG CNG DN
C TRCH NHIM, C CH, C NNG LC HC TP
SUT I
TO NN TH H C NH HNG TCH CC TRONG
GIA NH, CNG NG, QUC GIA V QUC T
 XC NH NH HNG CHIN LC

Xc nh tm nhn (vision)
- Tm nhn l tng v tng lai ca nh trng c
th t c, th hin mong mun ca nh trng v
cng ng.
- Tm nhn ch r quang cnh hin thc, tin cy v hp
dn ca tng lai.
- Tm nhn l mc tiu vy gi, n ch ra cu ni t
hin ti ti tng lai.
 CC LI CH CA MT TM NHN TT

N thng bo ci c trng v c o lm cho nh trng ny

khc bit vi nh trng khc
N cung cp cho cc lin i s nh hng c th, hp l v
lm r nhng iu mong i h v ti sao li mong i nh
th. Cc lin i nhn thy cch lm th no ph hp vi
vin cnh ln v cho h thy ngha ca s lin kt.
N gip nh trng xc nh r thnh cng v hnh vi mong
mun.
N gip gim cc tranh ci ni b v gip nh trng tp trung
c cc ngun lc.
Khi tm nhn r rng, s gim nhu cu cm tay ch vic. Mi
ngi c nhiu kh nng hn t lnh o v qun l mnh.
N c th truyn cm hng v l ng c thc y
LU
Tm nhn phi c chia s vi tt c cc thnh vin ca
nh trng.
Mt tm nhn c th c xy dng nn theo nhiu cch
khc nhau (bi c nhn, nhm).
Tm nhn lun phi ch trng n tng lai, quan tm n
mc thnh cng v n nh ca nh trng trong mt
thi gian nht nh.
Tm nhn tp trung vo mc ch cui cng ch khng
phi l con ng i n mc ch . y chnh l s
khc bit gia tm nhn v s mnh.
MT TM NHN TT CN:

n gin, ngn gn nhng hiu qu: Mt pht

biu v tm nhn thng ri vo mt trong ba
mc tiu: s tng trng; s thay i; s cng
nhn.
L nhng iu thc s quan trng: xc nh r
v tr nh trng cn t c trong tng lai.
 XC NH TM NHN
Cu hi: hnh nh nh
trng s nh th no
trong tng lai?
Yu cu: ngn gn, sng
ng, thch thc, kim
ch nam cho hnh ng.
Tc dng: khuyn khch
v tng cng cam kt
XC NH NH HNG CHIN LC
Xc nh h thng gi tr c bn
o Gi tr l iu m nh trng cam kt thc hin cho
cc bn c lin quan, cc nguyn tc ch o hnh vi
ca cc thnh vin trong nh trng .
o Gi tr chnh l mt vi cc nguyn tc v nim tin
c bn v lu di, nh hng lm vic, hnh vi,
cc quan h v ra quyt nh. l ci m nh trng
c gng theo ui, thm ch ngay c khi mi trng
bn ngoi thay i.
o Gi tr hng dn cc thnh vin ca nh trng thc
hin cng vic ca h.
 XC NH H THNG GI TR C BN

Cu hi cn tr li khi xy dng gi tr:

Hnh vi, thi ca cc thnh vin trong nh
trng s c da trn cc nguyn tc no?
Cc tiu chun o c cn bn ca nh trng
l g?
Tiu chun cht lng gio dc nh th no?
Vn cng bng v c hi tip cn?
NI CCH KHC, GI TR TRNG HC THNG
C DIN T BAO GM:

Thi ca cn b, GV, HS
Cc tiu chun o c ngh nghip

Cc chnh sch to c hi cng bng

Cht lng dch v

 BC 4
XC NH MC TIU CHIN LC

Phn bit
MC TIU
MC CH

CH TIU
 XC NH MC TIU, U TIN
- Khi nim mc tiu c hiu l mt pht biu thnh vn v
hng ch m t chc nhm t ti; l tuyn b v nh ca t
chc mun t c cc thnh tu no trong mt tng lai hn
nh.
- Mc tiu l nhng trng thi, ct mc m nh trng mun t
c trong mt khong thi gian xc nh.
- Theo tnh cht ca mc tiu, c th phn loi:
+ Mc tiu chin lc (strategic objectives): l mc tiu rng, c
tnh tng qut chung cho ton b t chc. Mc tiu tng qut
cng c xem l mc tiu chnh thc ca t chc.
+ Mc tiu chin thut (tactical objectives): thng do cp qun
l trung gian t ra i vi mt b phn hoc mt n v ca t
chc. Mc tiu chin thut thng c xc nh c th hn so
vi mc tiu chin lc.
+ Mc tiu tc nghip (operating objectives): Mc tiu ny hng
vo cc kt qu hot ng ca mi thnh vin.
 XY DNG MC TIU CHIN LC
C 2 loi mc tiu: Mc tiu chung v mc tiu c th.
- Mc tiu chung: Cc cu hi cn tr li khi xc nh mc tiu
chung:
+ Cc mc tiu ny c ph hp vi cc quy nh v lut php,
cc tuyn b v tm nhn, s mnh v gi tr ca t chc hay
khng?
+ Cc mc tiu ny c phn nh cc vn chin lc v cc u
tin ca nh trng hay khng?
+ Cc mc tiu chung c nh hng r cho hnh ng hay
khng?
+ Cc mc tiu chung c mang tnh lu di hay khng?
- Mc tiu c th: Mc tiu c th ch trng ti kt qu c th
cn t, c th o lng c thng qua cc ch tiu c th.
 S (Specific)
o Mc tiu c th l nh tnh hoc C th
nh lng M (Measurable)
o Cu trc ca mc tiu s gm mt

YU CU CA MC TIU
o c c
ng t ch hng hnh ng v
A (Attainable)
mt danh t (hoc on vn) m t
i tng can thip. C th t c

Cu trc ca mt ch tiu bao gm R (Result-

Oriented )
(1) tn ch tiu; (2) con s nh
lng; (3) khng gian phn nh; (4) nh hng kt
qu
i tng phn nh; v (5) thi gian
o lng. T (Time-bound)
Thi gian hon
thnh
 XC NH MC TIU, U TIN

Thit lp th t u tin cc mc tiu

- u tin A: Bao gm nhng mc tiu cp bch phi thc
hin m bo cho s thnh cng ca cng vic.
- u tin B: Bao gm nhng mc tiu cn thc hin lm
cho cng vic tt hn. Chng c tm quan trng sng cn,
nhng nu cn c th tr hon vic hon thnh.
- u tin C: Bao gm nhng mc tiu nn theo ui lm
cho cng vic tt hn, nhng chng khng cp bch v khng
mang tnh sng cn.
 TNG BC MC TIU

1 2 3

1.1 1.2

1.2.1 1.2. 1.2. 1.2.4

2 3
 MC TIU TRONG GIO DC THNG BAO GM
MT S LNH VC SAU:

Qu trnh gio dc/o to

Pht trin i ng (bao gm nhn s hnh chnh v gio
vin/ging vin)
C s vt cht, thit b, cng ngh

Ti chnh

Hp tc quc t

Nghin cu khoa hc

Phc v cng ng

Lnh o v qun l...

 CH S THC HIN TRONG
LP K HOCH CHIN LC

Ch s l nhng tuyn b r rng v cch thc o c

nhng thnh qu t c trong vic thc hin k hoch
chin lc.
C th phn chia cc ch s thc hin thnh hai nhm:
nhm cc ch s nh tnh v nhm cc ch s nh lng
 CH S THC HIN TRONG
LP K HOCH CHIN LC

Nhm ch s nh tnh c dng o c cc thay i v

trng thi, iu kin, hon cnh..kh c th o c c bng
con s no . Chng hn, nhng trng thi v cht lng gio
dc, cht lng o to, hnh vi, nhn cch, thi hc
sinh/sinh vin v.v thng c m t bng nhng t nh:
tng, gim, hon thin, tng cng, pht trin v.v
Cc ch s nh lng dng biu th trng thi, iu kin,
hot ng no bng cc gi tr c lng ha bng s. Ch
s nh lng gm ba loi ch yu sau:
- Ch s u ra
- Ch s hiu qu trong
- Ch s hiu qu ngoi.
 CH S NH LNG

Ch s u ra (Output Indicator) l ch s cho bit quy m ca

mt chng trnh, hot ng no . Chng hn: Quy m
tuyn sinh; S lng tt nghip; S lng nhn s (gio vin,
cn b qun l); Din tch t ai; Din tch xy dng; Ngn
sch hng nm; S lng chng trnh

Ch s hiu qu trong (Efficiency Indicator) nhm so snh u

ra vi ngun lc s dng. Chng hn: T l tt nghip, ln
lp, lu ban, b hc; Chi ph cho mi hc sinh/sinh vin, Chi
ph cho gio vin v cn b qun l so vi tng chi ph; Phn
trm vn t ngn sch chnh ph so vi tng thu nhp

Ch s hiu qu ngoi (Effectiveness Indicator):Cho bit kt

qu tt n mc no, s tin b so vi mc tiu ra. Chng
hn: T l hc sinh/sinh vin c vic lm; S lng cc
nghin cu c p dng, ti tr v ph bin.
 BC 5
XC NH CC GII PHP CHIN LC

Gii php chin lc l nhng bin php, hnh

ng i n vic t mc tiu chin lc
Cu hi cn tr li:
Cn lm g t ti mc tiu?

Cn lm nh th no?

Cc ngun lc cn thit thc hin gii php l

g?
Ch : - Khi xy dng cc gii php cn ch tnh hiu
lc, tnh kh thi v tnh hiu qu;
- La chn gii php tt nht.
 XC NH CC GII PHP CHIN LC
Trong nh trng cc gii php chin lc thng lin quan n:
1) T chc b my v qun l
2) Xy dng quy ch lm vic
3) Ti chnh, ti sn v u t
4) Pht trin i ng gio vin v nhn s qun l
5) Pht trin chuyn mn v hc liu
6) i mi phng php dy hc
7) Cng tc kim nh cht lng
8) Xy dng c s vt cht, thng tin, th vin
9) Qung b v xy dng thng hiu cho nh trng
10) Hp tc trong nc v quc t (nu c)
 NH GI GII PHP

Gii php c xut pht t nguyn nhn su xa ca

vn khng?
Gii php c em li li ch ln nht cho nh
trng?
Khi thc hin gii php th vn c thc s c
gii quyt khng?
Nhng nhn vt ch cht chp nhn cch gii
quyt ny cha?
C cn h tr cc thnh vin k nng gii quyt vn
x l mu thun trong tng lai?
 BC 6
LP K HOCH HNH NG
K hoch chin lc c thc hin bng nhiu k
hoch hnh ng theo thi gian (3,6,12 thng) v theo
lnh vc (o to, NCKH, dch v).
Cc thnh phn ca k hoch hnh ng gm:
1. Cc bc hnh ng;
2. Cc thi kha biu;
3. Trch nhim;
4. Ngun lc cn c;
5. Thng tin thch hp khc.
K hoch hnh ng c th c trnh by di
dng vn bn, bng hoc s .

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 CC LOI S TRONG
LP K HOCH HNH NG

S Gantt
Gin PERT
 T CHC THC HIN V NH GI,
GIM ST K HOCH CHIN LC
Cc xut t chc thc hin lin quan n
cc vn :
Hon thin c cu t chc
Ch o thc hin
Tiu ch nh gi
H thng thng tin phn hi
Phng thc nh gi s tin b.
T CHC THC HIN V NH GI,
GIM ST K HOCH CHIN LC
Cc xut t chc thc hin cn ch r:
Cc hot ng cn thc hin

Cc ch s kt qu

Ngi ph trch

Thi gian

Ngun lc/Kinh ph
 Email: tttmai@iemh.edu.vn
Tel: 0908021959