Professional Documents
Culture Documents
Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Goal
50 customer upgrades in 3 months (Jan- Mar)
Averaging 20 upgrades a month
15 resources approx.
2 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Team Readiness
Individuals can talk about
3 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Environment Readiness
Installations on vm boxes
4 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Product Readiness
Products Ownership Comments
EMM Harsha
MF - Identity/Integration Bhargav
MF SDK Dharmendra
MVC Farzana
Weblogic/DB2 KK
Jboss/MySQL Naveen
Websphere/Oracle Shradhey
5 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Process Readiness
6 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Docs Readiness
Each project is unique and has its own challenges and quirkiness.
Hence, updating doc is an iterative process.
Current locations :
Upgrade doc -
http://docs.kony.com/konylibrary/visualizer/visualizer_user_guide/Default.
htm#MigrateProjectFromKonyStudioOrPrevVerVisualizer.htm?Highlight=mi
Migration faq -
https://konyone.sharepoint.com/sites/Kony/DevelopmentPlatform/Runtim
e/MBaas/_layouts/15/WopiFrame2.aspx?sourcedoc=%7b8CC9F952-C482-
4908-AB30-3175EBFD9DA0%7d&file=Migration_FAQ.docx&action=default
7 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Expectations and Exit Criteria
8 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Remote Customer Upgrade Support
Expectations :
1. Troubleshoot basic customer issues
2. Knowledge of DB tables at high level
3. Ready access to docs upgrade/migration docs
9 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.
Q&A
10 Copyright 2015 Kony, Inc. All rights reserved. The information contained herein is subject to change without notice.