End to End Enterprise Resource Planning Learning Outcomes
12.1 Describe the role information plays in enterprise
resource planning systems
12.2 Identify the primary forces driving the explosive
growth of enterprise resource planning systems
12.3 Explain the business value of integrating supply
chain management, customer relationship management, and enterprise resource planning systems Enterprise Resource Planning (ERP)
At the heart of all ERP systems is a database, when a
user enters or updates information in one module, it is immediately and automatically updated throughout the entire system Enterprise Resource Planning (ERP)
ERP systems automate business processes
Bringing the Organization Together
ERP The organization before ERP
Bringing the Organization Together
ERP bringing the organization together
The Evolution of ERP Integrating SCM, CRM, and ERP
SCM, CRM, and ERP are the backbone of
e-business
Integration of these applications is the key
to success for many companies
Integration allows the unlocking of
information to make it available to any user, anywhere, anytime Integrating SCM, CRM, and ERP
SCM and CRM market overviews
Integrating SCM, CRM, and ERP
General audience and purpose of SCM, CRM and ERP
Integration Tools
Many companies purchase modules from an
ERP vendor, an SCM vendor, and a CRM vendor and must integrate the different modules together Middleware several different types of software which sit in the middle of and provide connectivity between two or more software applications Enterprise application integration (EAI) middleware packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors Integration Tools
Data points where SCM, CRM, and ERP integrate
Enterprise Resource Planning (ERP)
ERP systems must integrate various
organization processes and be: Flexible Modular and open Comprehensive Beyond the company Enterprise Resource Planning (ERP)
Flexible must be able to quickly respond
to the changing needs of the organization Modular and open must have an open system architecture, meaning that any module can be interface, with or detached whenever required without affecting the other modules. Enterprise Resource Planning (ERP)
Comprehensive must be able to
support a variety of organizational functions for a wide range of businesses Beyond the company must support external partnerships and collaboration efforts Enterprise Resource Plannings Explosive Growth
SAP boasts 20,000 installations and 10 million
users worldwide
ERP solutions are growing because:
ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses ERP addresses the need for global information sharing and reporting ERP is used to avoid the pain and expense of fixing legacy systems THANK YOU