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Business Ethics
Meaning of Ethics : The word “ethics” has been
derived from the Greek word “Ethikos” or “ethos” which
means character or manners. Thus, it is said to be the
science of conduct. It deals with certain standard of
human conduct and morals. It is also a science of
morals. The field of ethics involves systematizing,
defending and recommending concepts of right and
wrong behaviour. Ethics is a mass of moral principles
or set of values about what is right or wrong, true or
false, fair or unfair proper or improper, what is right is
ethical and what’s wrong is unethical.
Definition of Ethics
Churchill defined ethics as the application of moral
values or codes to complex problems using a rational
decision making process. The out come of this
process is usually a behaviour or set of behaviours.
Webster dictionary states that “ethics is the discipline
dealing with what is good or bad, right or wrong or
moral duty or obligation. It is a group of moral
principles or set of values. These principles govern
the conduct of an individual or a profession.
Development of Ethics
3) Modern Ethics
(Ones action should be good not only to one self but also to others)
Ethical Unethical
1) Charging fair prices 1) Using false claims in
2) Truthful advertisement advertisement
3) Paying taxes & duties 2) Using company property for
honestly personal use
4) Using fair weights & 3) Leaking confidential
measurement information
5) Fair treatment of 4) Keeping two sets of books to
workers evade tax
5) Bribing govt. official to get
undue favour
6) Adulteration of goods
7) Polluting the environment
Need for ethics in business
1) Moral Consciousness : Due to moral consciousness many
businessman have avoided adulteration, over charging, spurious
goods, black marketing, false advertising etc.
2) Enlightened Self interest : To increase sales and profits
businessman has to serve its customers with good quality & fair
prices, treat its employees with respect & dignity reword shareholders
with good dividend & capital gain, pay tax honesty.
3) Social pressure : Social pressures from trade unions, shareholders
Associations & consumer forum & other social groups bring
pressure to avoid unethical practices to maintain good relation.
4) Legal pressure : Laws of the land need to be observed by business
houses irrespective of its self interest.
5) Protection of stake holders : Shareholders, employees, suppliers,
govt. customers, creditors & local public are to be safeguarded.
6) Code of conduct “Business code” govern the inter relationship of
members.
7) For survival
8) Business operates within the society.
Nature or Feature of Business
Ethics :
1) Business ethics is the application of moral
standard in business affairs.
2) Business ethics is a broad term & covers all
business practices that are desirable from the
society point of view.
3) It seeks to make businessmen honest, fair &
responsible citizen.
4) It requires just & fair treatment of all the stake
holders.
5) It is wider and broader term than law and
morality.
6) It helps to impose self discipline on
businessman.
Goals or Objective of Business
Ethics
Terminal Values
They are those end state goals that we praise such as comfortable life, a sense of accomplishment, equality among all people.
Happiness; satisfaction in life. Peace and harmony in the world. Knowledge and wisdom
Pride in accomplishment. Security; freedom from threat.
Both sets of values have significant influence on daily behavior at work.
NegativeValues
Anger Meanness Arrogance Crookedness Greed Lust
They generate negative thoughts
PositiveValues
Integrity, honesty Truthfulness Kind heartedness, humility Friendliness Faith Self-respect
Open mindedness Creativity Civil sense Simplicity Forgiveness Poise Detachment, etc
They generate positive thoughts.
Attitude of Indian Managers Towards Business Ethics
Prof. Arun Monappa conducted a survey of 115 business executives
regarding attitude towards business ethics. They were belonging to
different industries, ages, educational standards, religious affiliations and
income groups. They were attending the middle and senior management
programme of I.I.M. Ahmedabad. The findings are given in his work
Ethical Attitudes of Indian managers, are as follows :
1) A majority of business managers believe in good ethics. Various
circumstances like unnatural competition, company policy and
plethora of rules and regulations often prevent the managers from
putting this belief into practice.
2) The problem that caused managers the greatest concern were those
which involved ‘buying business’; using gifts, bribes, personal favours,
etc.
3) Most managers do take time in making a decision to consider the
ethical implications.
4) Managers reiterated the importance of company policy in influencing
ethical action. A man’s personal code of conduct was given only a
second place.
5) The influence of supervisors through whom the company policy is
most often transmitted, was considered important in influencing
ethical action.
6) Dishonest methods of competitors and unethical climate in the
industry were often cited as deterrents to the honest transaction of
business.
7) Corruption and greed of government officials red-tapism, nepotism and
suffocating regulations were considered obstacles to ethical business
behaviour.
8) The attitudes and reactions of the older business managers to situations
demonstrated a greater ethical awareness than those of younger ones.
9) The size of company had no discernible influence on ethical decision-
making.
10)Managers were dissatisfied with the idea that profits should be the only
guidelines for a businessman in decision-making.
11)Formal education and training did not seem to have stimulated the desire to
act honestly.
12)The ethical attitudes of those who belonged to a religion which was more
organized were no better than those in whose religion there is no much
scope for guidance.
13)Certain areas like construction, engineering research and development,
banking, investment and insurance seemed more prone to encouraging
unethical practices that others.
14)A majority of the managers welcomed the idea of a code of conduct and
felt it would help to improve the ethical climate in the country.
15)Managers felt that management of each company, i.e., self-regulation,
would be the authority best suited to enforce the code.
THREE VALUES SYSTEM FOR INDIAN MANAGERS
Simplicity – Sacrifice - Sharing
Social Ethics
There's a lot said about humans being
social animals and all that, but do all
human beings know correctly how to
live in society? We all know the
answer to that is doubtful. Here are
the basic tenets of social ethics.
Check out if you fall short anywhere.
You can remove a man from society but you
cannot remove society from the man. Truer words
have never been said. Even if you are
shipwrecked and lonely on an island à la
Robinson Crusoe, you will be straitjacketed about
doing your morning business out there in the
open. But that is how we human beings are
created. We learnt the meaning of modesty right
there in the Garden of Eden, and it has hounded
us ever since. Of course, the depth to which
social consciousness exists in the human race
varies from person to person, but it exists in
everyone, without a doubt.
And yet, it is almost embarrassing to see how
many people we meet everyday are totally
ignorant of social ethics. They are conscious
about society, all right, but they are simply
baboon-like when it comes to obeying the
unwritten social ethics that society has laid down
since Genesis. Why the differences? Simply
because everyone is not made aware of social
ethics in the same manner. Social ethics are a
part of a person's cumulative education, and that,
of course, depends on observation. Different
people observe in different measures, and that’s
the reason everyone has a different notion of
social ethics.
Let us embark on a mammoth task
now. Standardizing social ethics.
Learning the right kind of social ethics.
That's one thing that has never been
attempted before. But let me try. We
have to begin somewhere – this could
be a good precursor to all the
Neanderthals out there, a sort of
launching pad. Don't worry; I'll make
this quick and painless ;-).
Social Ethics Principle # 1: Share
1. Teleological Theory
2. Deontological Theory
3. Hybrid Theory
4. Concept of Virtue
1. Teleological Theory
The word teleological is derived from the
Greek word “telos” means end. Teleological
ethics focuses on the end results and then
relating the end result to the process of
achieving the autonomy of the individual. In
theological theory actions are justified on
technological theories by virtue of the end they
achieve rather than feature of the actions
themselves. Teleological have two aspects:
1. Ethical egoism
2. Utilitarianism principle
1. Ethical egoism: It is normative theory about what we
ought to do, how we ought to act. Ethical egoism may
be individual ethical egoism or universal ethical
egoism.
2. Utilitarianism is the ethical theory which finds the
basis of moral distinctions in the utility of actions i.e.,
their fitness to produce happiness. Utility means
usefulness – the usefulness of actions which determines
their moral character rather than anything in the nature
of the action itself. Utilitarianism is a powerful and
widely accepted ethical theory that has specific
relevance to problems in business. It fits easily with
the concept of value in economics and the use of
cost benefit analysis.
Classical and Traditional Utilitarianism:
Classical Utilitarianism: In classical utilitarianism,
pleasure is taken to be ultimately the only good and
evil is opposite of pleasure or pain. Goodness here is
human well being whatever makes human beings
generally better off or provides some benefit is good.
Whatever makes them worse off or harm them is
evil.
Traditional Utilitarianism: Jeremy Bentham and
John Stuart Mill have created this concept.
According to them utilitarianism was not an ivory
tower philosophy but a powerful instrument for
social, political, economic & legal change.
Jeremy Bentham version of Utilitarianism:
The principle of utility means that principle which
approves or disapproves of every action whatsoever;
i. According to the tendency which it appears to have
argument.
ii. Diminish the happiness of the party work interest is
in question.
iii. What is the something in other words to promote or
to oppose that happiness.
The principle required that the consequence can be
measured in some way so that the pleasure and pain of
different individuals can be added together & the results
of different courses of action can be compared.
Criticism:
Critics said that “ Utilitarianism” is a pig
“philosophy” and fit only for swine. As per the critics
it would be better to live the life of the satisfied pig
than that of a dissatisfied human beings.
John Stuart Mill’s version of Utilitarianism
considering criticism of Bentham’s theory John Stuart
attempted to develop a more defensible version of the
utilitarian position.
The creed which accepts as the foundation
of morals, utility, or the greatest happiness
principle, holds that actions are right in
proportion as they tend to promote
happiness, wrong as they tend to produce
the reverse of happiness (Happiness is
John Stuart Mill’s
Version intended pleasure, absence of pain;
is
Of Utilitarianism unhappiness is pain and the privation of
pleasure)