AGENDA

• COMPANY PROFILE.
• INFORMATION SYSTEMS.
• INFORMATION SYSTEMS AT APPLE
• ERP AT APPLE
• IMPLEMENTING ERP.
• PROPOSALS.
COMPANY PROFILE
VISION STATEMENT OF APPLE:

“Man is the creator of change in this

world. As such he should be above
systems and structures, and not
subordinate to them.”
MISSION STATEMENT OF APPLE:

“Apple ignited the personal

computer revolution in the 1970s
with the Apple II and reinvented
the personal computer in the
1980s with the Macintosh. Apple
is committed to bringing the best
personal computing experience to
students, educators, creative
professionals and consumers
around the world through its
innovative hardware, software
and Internet offerings.”
 HISTORY AND BACKGORUND

• Apple Inc. Is An American Multinational Technology Company Headquartered In Cupertino, California That
Designs, Develops, And Sells Consumer Electronics, Computer Software, And Online Services.

Apple Computer Company Was Founded On April 1, 1976, By Steve Jobs, Steve Wozniak And Ronald Wayne. The
Company's First Product Was The Apple I, A Computer Single-handedly Designed And Hand-built By Wozniak, And
First Shown To The Public At The Homebrew Computer Club. Apple, I Was Sold As A Motherboard (With CPU,
RAM, And Basic Textual-video Chips), Which Was Less Than What Is Now Considered A Complete Personal
Computer. The Apple I Went On Sale In July 1976 And Was Market-priced At $666.66 ($2,867 In 2017 Dollars,
Adjusted For Inflation).
 FINANCIAL PERFORMANCE

• The Company Employs 123,000 Full-time Employees As Of September 2017 And Maintains
499 Retail Stores In 22 Countries As Of December 2017. It Operates The Itunes Store, Which Is
The World's Largest Music Retailer. As Of January 2016, More Than One Billion Apple Products
Are Actively In Use Worldwide. Apple's Worldwide Annual Revenue Totaled $229 Billion For The
2017 Fiscal Year
INFORMATION SYSTEM
ALL FUNCTION INFORMATION SYSTEM
ROLE OF INFORMATION SYSTEMS IN BUSINESS

Firms Invest In Information Systems In Order To:

 Achieve Operational Excellence.
 Develop New Products & Services.
 Attain Customer Intimacy & Service.
 Improve Decision Making.
 Promote Competitive Advantage.
 Ensure Survival.
INFORMATION SYSTEM AT APPLE
ORDER FULFILMENT OF APPLE
MANAGEMENT INFORMATION SYSTEM FORM
FUNCTIONAL PERSPECTIVES
SALES & MARKETING
APEX LEVEL: monitor trends
affecting product & sales, planning
of new products, monitoring
performance of competitors.

OPERATIONAL LEVEL: support

market research, pricing decisions
& sales performance

FUNCTIONAL LEVEL: locating

potential customers, process orders,
provide customer support
MANUFACTURING &
PRODUCTION SYSTEMS
APEX LEVEL: planning long-term
manufacturing goals, technology
investments & locating new plants.

OPERATIONAL LEVEL: analyze &

monitor manufacturing &
production costs

FUNCTIONAL LEVEL: manage

status of production tasks, keep
up the requisite inventory level.
FINANCE & ACCOUNTING SYSTEMS
APEX LEVEL: long term
. investment goals, long range
forecasts of firm’s financial
performance.

OPERATIONAL LEVEL: oversee &

control firm’s financial resources

FUNCTIONAL LEVEL: track flow

of funds in firm through
transactions.
HUMAN RESOURCE SYSTEMS
APEX LEVEL: identify manpower
requirements (skill, education
level, number of positions)

OPERATIONAL LEVEL: monitor

& analyze recruitment, allocation
& compensation of employees

FUNCTIONAL LEVEL: track

recruitment & placement of
employees.
 TPS IN APPLE

• It Serves Operational Managers In The Sense That It

Updates Them With The Required Activities On Floor.
• Its Principal Purpose Is To Answer Routine Questions &
To Track The Flow Of Transactions Through The
Organization.
• Monitors Status Of Internal Operations & Firm’s
Relationships With Suppliers.
• It Is The Main Source Of Information For Other Systems.
 MIS & DSS IN APPLE

 It Provide Middle Level Managers With Report On Factory’s Performance & Monitoring Activities & Helps In Predicting Future Performance.

 Summarizes & Gives Reports On Basic Operations Using Data From TPS.

 It Enables Drill Down Facility To Check The Performance Level.

 It Is Typically Not Very Flexible System.

 The System Uses Various Modules To Gain Information From Data.

OBTAINING DATA FROMORGANIZATION’S TPS
RELATIONSHIP OF VARIOUS
SYSTEMS
 ERP SYSTEM

• ERP Systems Integrate Business Processes &Information From Entire Enterprise . The System Helps
In Coordinating The Operation Of Business Functions.
• ERP Systems Are Software Packages That Can Be Used For the Core Systems Necessary To
Support Enterprise Systems.
ERP – AUTOMATING BUSINESS
PROCESSES
BEFORE ERP
AFTER IMPLEMENTING ERP
 FUTURE RECOMMENDATIONS

• Intellectual Property Management

• Information Security Management

• Corporate Social Responsibility And Information Systems

• People Management From The Prism Of Information Systems

• Flaws In The Present System

• Feedback Mechanism

• Outsourcing Versus Internalisation