Professional Documents
Culture Documents
F eel successful
A ct successful
and you will Be successful
Dress for yourself, not the customers
Enjoy selling by phone
1. Adopt the Right attitude (Contd.)
Smile
It takes only a second, but can last a lifetime
It is the shortest distance between 2 people
It is a little curve that puts everything straight
Enthusiasm –
2. Drive yourself to success
50
% 40 the words we
say
30 the way we say
them
20 non verbal
signals
10
0
Communication
5. Develop good verbal skills
Don’t Shout
Don’t mumble
Don’t talk quickly
Be sincere
Get the prospect to say “YES” often in your
conversation
Nod your head as you ask a positive
question
5. Develop good verbal skills
P roper
P lanning
P revents
6. Be prepared