After the lesson, the participants will be able to:

1. Describe a problem employee.

2. Identify the different types of problem
employees.
3. State the common causes of problem employees
issues.
4. Enumerate all the remedies to solve problem
employees issues.
THE PROBLEM EMPLOYEE
 THE PROBLEM EMPLOYEE
 someone who inconsistently acts in a way
that is not beneficial to the organization
 someone who fails on a daily basis to look
for ways to maximize performance

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 TYPES OF PROBLEM EMPLOYEES
1. The Undecider

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 TYPES OF PROBLEM EMPLOYEES
2. The Ultra-Competitor/Agrressive

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 TYPES OF PROBLEM EMPLOYEES

3. The Drama Queen

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 DRAMA QUEEN QUEEN BEE
victim orientation persecutor
uses manipulation uses manipulation
works for personal gain uses knowledge and power
to bend the rules and get her
way
undermines authority of a bully
superior
wants recognition, power unknown motives behind
and attention potentially destructive
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behavior
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 TYPES OF PROBLEM EMPLOYEES
4. The Know-it-All

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 TYPES OF PROBLEM EMPLOYEES
5. The Insubordinate

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 TYPES OF PROBLEM EMPLOYEES

6. The Overconfident Employee

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 TYPES OF PROBLEM EMPLOYEES
7. The Volcano

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 TYPES OF PROBLEM EMPLOYEES
8. The Procrastinator

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 TYPES OF PROBLEM EMPLOYEES

9. The Social Media Addict

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 TYPES OF PROBLEM EMPLOYEES
10. The Malcontent/Complainer

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 TYPES OF PROBLEM EMPLOYEES
11. The Perfectonist

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 TYPES OF PROBLEM EMPLOYEES
12. The Bully

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 TYPES OF PROBLEM EMPLOYEES
12. The Bully

people with issues of their own

actions are drawn by envy, fear of inadequacy
and insecurity about their own competence
bullying behaviors emerge in their desire to
keep rivals down

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE

 Lack of flexibility

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE

 Short-term objectives with no career vision

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE
 Feeling under-valued

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE

 No development opportunities

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE
 Poor leadership

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE
 Conflict

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 COMMON CAUSES OF PROBLEM EMPLOYEE ISSUE

 Unrealistic workload

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 REMEDIES TO SOLVE PROBLEM EMPLOYEE ISSUE

 Don't ignore the problem

 Intervene as soon as possible
 Research the problem personally
 Maintain privacy
 Be positive
 Be specific
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 REMEDIES TO SOLVE PROBLEM EMPLOYEE ISSUE
 Request solutions
 Offer help
 Don't demand
 Evaluate progress
 Finish positively
 Continue to coach
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 SUMMARY
1. Describe a problem employee.
2. Identify the different types of problem
employees.
3. State the common causes of problem employee
issues.
4. Enumerate all the remedies to solve problem
employee issues.

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