TRANSFORMATIVE

LEADERSHIP
101
The No Fads
Heart of the Matter
Basics
Jude Del Preore
NACM Past President
Court Administrator, Burlington County, NJ
 LEADERSHIP

“When leadership is defined not as a

position you hold but as a way of
being, you discover that you can lead
from wherever you are.”
 OBJECTIVES

 Identify the characteristics and basics of

Transformative Leadership

 Understand the Leadership Challenge

 Explore the importance of trust to
Transformative Leadership
 Learn the basics of Encouraging the
Heart
 EXERCISE
WHO INSPIRES YOU?

Think about a person (alive or

deceased) that you consider a
leader. Describe the traits that you
believe the leader has, and why you
would be willing to follow this
person’s leadership.
 LEADER ROLE MODELS
Age: 18-30 Over 30
Family Members 40% 46%
Teacher or Coach 26% 14%
Community Leader 11% 8%
Business Leader 7% 23%
Political Leader 4% 4%
Professional Athlete 3% 0%
Entertainer 2% 0%
None/Other/Not Sure 7% 4%
 The leaders who have
the most influence are the
leaders who are closest to us.
Everything that you will
ever do as a leader is
based on one major
assumption.
YOU can make
a
difference.
 What do you look for and
admire in a leader, someone
whose direction you would
willingly follow?
 EXERCISE
___ Ambitious ___ Honest
___ Broad-Minded ___ Imaginative
___ Caring ___ Independent
___ Competent ___ Inspiring
___ Cooperative ___ Intelligent
___ Courageous ___ Loyal
___ Dependable ___ Mature
___ Determined ___ Self-Controlled
___ Fair-Minded ___ Straightforward
___ Forward-Looking ___ Supportive
 TOTAL SAMPLE
26% Ambitious 85% Honest
40% Broad-Minded 18% Imaginative
20% Caring 6% Independent
64% Competent 69% Inspiring
26% Cooperative 42% Intelligent
21% Courageous 18% Loyal
37% Dependable 16% Mature
28% Determined 11% Self-Controlled
35% Fair-Minded 31% Straightforward
70% Forward-Looking 36% Supportive
 Admired Credibility
Leaders
 Honest  Trustworthiness

 Forward-Looking

 Competent  Expertise

 Inspiring  Dynamism
 3 Big Ideas

1. Trust is an economic driver, not

merely a social virtue.
2. Trust is the #1 leadership
competency of the new global
economy.
3. Trust is a learnable skill,
something we can get good at.
 EXERCISE

How do you cultivate

Trust and a Respectful

environment?
 The 13 BEHAVIORS OF HIGH TRUST
LEADERS

1. Talk Straight 8. Confront Reality

2. Demonstrate Respect 9. Clarify Expectations
3. Create Transparency 10. Practice
Accountability
4. Right Wrongs 11. Listen First
5. Show Loyalty 12. Keep Commitments
6. Deliver Results 13. Extend Trust
7. Get Better
 REMEMBER…

If you don’t believe in the

messenger, you won’t
believe the message.
 BASIC LEADERSHIP
DEFINITIONS
“The ability to translate ideas into reality
and sustain them over time.”
Warren Bennis

Any attempt to influence the behavior of

another individual or group.
 TRANSFORMATIVE
LEADERSHIP’S GOAL

Transformative leadership’s goal is to “transform”

people and organizations in a literal sense – to change
them in mind and heart; enlarge vision, insight, and
understanding; clarify purposes; make behavior
congruent with beliefs, principles, or values; and bring
about changes that are permanent, self-perpetuating,
and momentum building.”
Steven Covey, Author of 7 Habits of Highly Successful People
TRANSFORMATIVE LEADERSHIP is a leadership style
that creates valuable and positive change in followers.
A transformative leader focuses on transforming others
to help each other, to look out for each other, to be
encouraging and harmonious and to look out for the
organization as a whole. In this leadership, the leader
enhances the motivation, morale and performance

of the follower, group or team.

 EXERCISE

What do you think are

the key differences between

one who leads

and one who manages?

 LEADERSHIP LADDER

• Non Leadership
• Transactional Leadership:
Goal and Task Oriented
• Transformative Leadership:
Vision Focused
TRANSFORMATIVE LEADERS
• Have followers – Not subordinates
• Charismatic, transformative, quiet style
• Good with people (people-focused)
• Give credit to others
• Take blame for problems
• Understand problems and hurdles are natural
• Risk-taking – Open to new ideas
• Break the rules to get the job done
• Followers work for intrinsic rewards
• Be inspired in heart and mind – Show It
• Commitment to life-long learning
 TRANSFORMATIVE LEADERS
CONSISTENTLY SHARE 5 CHARACTERISTICS:

• Inspire a Shared Vision

• Challenge the Process
• Enable Others to Act
• Model the Way
• Encourage the Heart
INSPIRE A SHARED VISION

Focusing on the
future sets leaders
apart.
 “Vision is the lifeblood of any
organization. It is what keeps it
moving forward. It provides meaning
to the day-to-day challenges and
setbacks that make up the rumble
and tumble of real life.”

Michael Hyatt, CEO, Thomas Nelson

The difference between a Vision

and a Hallucination
is the number of people who see it.
CHALLENGE THE PROCESS

Challenge
is the crucible of

greatness.
 “Whatever the case, staring down
uncertainty and ultimately
overcoming this hurdle was a major
theme.”

Katherine Winkel, Marketing

Communications, Monsanto
ENABLE OTHERS TO ACT

Leaders
Foster
Collaboration
and Build Trust.
LEARN THE POWER OF “WE”

People respond more eagerly to the

use of “We” v. “I”
There is magic in this word!
Angie Yim, Hewlett-Packard

 Create a Climate of Trust

 Facilitate Relationships
 MODEL THE WAY

Transformative leaders know that if

they want to gain commitment and
achieve high standards, they must
be models of the behavior they
expect of others.
 To effectively model the behavior
they expect of others, leaders must
be clear about guiding principles.
They must clarify values.

 Find your voice

 Affirm shared values

Remember: Values Drive Commitment

ENCOURAGE THE HEART

Leadership is not an affair of the head.

Leadership is an affair of the heart.

Put your in your business

and
Your business is your !

Lead at a higher level.

7 ESSENTIALS OF ENCOURAGING
THE HEART
 Set Clear Standards
 Expect the Best
 Pay Attention
 Tell the Story
 Personalize Recognition
 Celebrate Together
 Set the Example
 FINAL EXERCISE

1) Write essential assigned to your

group
2) How should this practice be
conducted in your organization?
3) Give specific examples of how
you can demonstrate this
essential practice in your court
 REMEMBER…
 Transformative leadership creates valuable and
positive change in followers and organizations.
 Leaders transform followers by
Inspiring a Shared Vision
Building Trust
Encouraging the Heart
 Activating Higher Order Needs
 4 key characteristics of Transformative Leaders
Honest
Forward-Looking
Competent
Inspiring
 Transformative leadership can have significant
implications for organizations and staff
You have to say yes to making
a difference…to integrity…to
your beliefs…to big dreams…to
collaboration…to trust…to
difficult challenges…to setting
the example…to learning…and
to your heart.
 Are YOU
ready to say

“YES”
RECOMMENDED READING

James M. Kouzes and Barry Z. Posner, The

Leadership Challenge, 4th Edition 2007
Ken Blanchard, Leading at a Higher Level, 2007

Stephen Covey, The 8th Habit, 2004

John C. Maxwell, Leadership Gold, 2008