Professional Documents
Culture Documents
Management
Chapter 8
By :
Bianca Miraprilia (4215100092)
A.A Ngurah Tata (4215100341)
Aditya Fajar Kurniawan (4215106001)
Kelompok 8
Project quality management ensures that
What is project quality management ? the project will satisfy the needs for
which it was undertaken
Processes Include :
• Quality planning : indentifying which quality standarts
are relevant to the project and how to satisfy them
• Quality assurance : periodically evaluating overall
project performance to ensure the project will sarisfy
the relevant quality standards
• Quality control : monitoring specific project results ro
ensured that they comply with the relevant quality
standards
measures control monitoring
audit objectives
Quality
management
effectiveness testing
procedures analysis
improvement processes
Creating & Following Polices & Meet defined quality needs of the
Procedures project
Project Quality
Management
Effected by Quality
Customer
Project
Team
Management
Memimpin Menginspirasi Multitasking
Memprioritaskan waktu
Mengelola
Merencanakan
Menyusun Stategi
melaksanakan beradaptasi
Menciptakan budaya
Membentuk Tim Memperluas Networking
perusahaan
Project Quality management
Inputs
Inputs
• Quality policy
• Work results
• Scope statement • Quality management plan
Inputs
• Product description • Operational definitions
• Quality management plan
• Standart and regulation • checklist
• Results of quality control
Tools and techniques Tools and techniques
measurements • Inspection
• Benefit/cost analysys
• Operational definitions • Control charts
• Benchmarking
Tools and techniques • Pareto diagrams
• Flow charting
• Quality planning tools and • Statistical sampling
• Design of experiments • Flow charting
techniques
• Cost of quality • Trend analysis
• Quality audits
Outputs Outputs
Outputs
• Quality management plan • Quality improvement
• Quality improvement • Acceptance decisions
• Operational definitions
• Checklists • Rework
• Completed checklists
• Inputs to other processes
• Process adjustments
Quality Planning
Input
Tools
Output
Quality audits.
A quality audit is a structured
review of other quality
Quality Assurance Tools management activities. The
objective of a quality audit is to
identify lessons learned that can
improve performance
Project Quality management
Quality improvement.
Quality improvement includes
taking action to increase the
Quality Assurance Output
effectiveness and efficiency of the
project to provide added benefits
to the project stakeholders.
Project Quality management
Work results.
Work results include both process
results and product results.
Information about the planned or
Quality Control Input
expected results (from the project
plan) should be available along with
information about the actual
results.
Quality Control
Quality Control
Tools
Tools
Output
Melaksanakan
Melaksanakan Mengkoordinir Melaksanakan
pemeriksaan dan
perencanaan kegiatan purna Menganalisis dan pengujian baik
pengujian guna
pemeriksaan dan jual hasil mengevaluasi merusak maupun
pengendalian
pengujian produksi hasil pencapaian tidak merusak
dan jaminan
proyek-proyek perusahaan mutu produksi untuk material
mutu seluruh
yang sedang selama masa perusahaan. dan hasil
hasil produksi
diproduksi. garansi. produksi.
perusahaan.
Focus on process
improvement Staged Representation
Process measured
and controlled Optimizing
Quabtitatively
Process Managed
characterized for the
organization and is
proactive Defined
Process
characterized for
Managed
project and is often
reactive
Performed Process
unpredictable poorly
controlled and
reactive
General Manager of QA