WORKSHOP

SUPPLY & COMMERCE

By :VP R&D
PT. TELKOM AKSES

Bandung, 27 Juli 2016

 Agenda
1. OVERVIEW R & D
2. ISO 9001:2008
3. PENCAPAIAN TELKOM AKSES
4. BISPRO SUPPLY & COMMERCE
5. SUPPORT NEEDED

ORGANIZATION STRUCTURE
Penguatan organisasi transisi karena penambahan pekerjaan
sekaligus regrouping beberapa fungsi yang related
HUMAN CAPITAL
MANAGEMENT
HC STRATEGY MGT
- HC Plan, Policy & Performance
- Org Design & Culture
- Training, Brevet & Certification
HC INDUSTRIAL RELATION
- Recruitment , Contract Mgt &
Outsourcing
- Compliance & Employee Rel
- HSE Implementation
HC BUSINESS PARTNER
- HC Service & Payroll Mgt
- Talent & Career Management
- HC Mgt Information System
- HR Regional (1-n)
INFORMATION TECHNOLOGY
- IT Development
- IT Operation
- IT Infrastructure Services
- Data Management
OPERATION
PROVISIONING SUPERVISION
- Order & Instalation Supv 1..n
- Performance & Productivity
Provisioning
ASSURANCE & MAINTENANCE
SUPERVISION
- Surveillance 1..n
- Diagnostic
- Program Maintenance 1..n
- Performance & Productivity
Assurance
DSHR SUPERVISION
- Sales & Installation
- Sales & Migration
PROVISIONING & DSHR
REG (1-n)
- Performance Provisioning
- Performance DSHR
ASSURANCE &
MAINTENANCE REG (1-n)
- Operation Fault handling
- Program Maintenance
- OM Partnership Supv
- Maintenance Area 1-n
DIRUT
CONSTRUCTION
PROJECT CONTROL & ADMIN
(1-n)
- Contract Mgt
- Control 1-n
- Reporting & Closing Project
PROJECT ENGINEER
Senior Project Engineer 1-n
Project Engineer 1-n
Project Admin 1-n
PROJECT MANAGER GROUP
Senior Project Manager 1-n
Project Manager 1-n
Junior Project Manager 1-n
PROGRAM
OPTIMIZATION REG 1-n
- Program Optima Control
& Adm 1..n
- Contr. Partnership Supv
- DDI 1..n
- Program Optima Area
1..n
SUPPLY &
COMMERCE
COMMERCE
- PO Control & Evaluation
Group of Senior Account
Mgr
PROCUREMENT
- Procurement
- Ecosystem & Supplier Mgt
- Contract & Compliance
INVENTORY & ASSET MGT
- Warehouse & Distribution
- Working tools & Asset Mgt
- General Affair
- Support Regional (1-n)
NTE & PREMISES MGT
- Planning & Business
- Operation & Performance
GENERAL SUPPORT REG
1-n
- Partner perfom & Adm
- HCM
- Finance
- Commerece &
Procurement
- Inventory & Asset Mgt
- Support Area 1..n
CORPORATE OFFICE GROUP
CORPORATE SECRETARY
- Corp Secretary
- Corp Communication
- Office Support & Adm
Corporate Legal Advisors
FINANCE
FINANCE PLAN & REP
- Account Ops & Reporting
- Fin Plan & Evaluation
- Mgt Accounting
- Budget
- Tax Management
Controller
FINANCE OPERATION
- Finance Service (1-n)
- Treasury
- Fin & Commerce Reg (1-n)
BILLING COLLECTION NON
OPERATION
- Billing Operation
- Billing Administration
- Collection
BILLING COLLECTION
OPERATION
- Billing Operation
- Billing Administration
- Collection
Jakarta,
an. DIREKSI PT .TELKOM AKSES
M. WARIF MAULIDY
CONSULTING MGT & IA
Group of Consultants
Group of Auditors
STRATEGY & DESIGN
GROUP OF PMO
CORPORATE STRATEGY
- Corp Planning & Portf Mgt
- Performance Planning
- Ecosystem Analysis
- Biz Feasibility & Partnership
R&D
- Innovation & Standardization
- Productivity & QC
- QM & HSE Standarization
DESIGN & DATA INVENTORY
WEST REGION
- Design & Inventory
- DDI Regional (1-n)
- Performance & Support
DESIGN & DATA INVENTORY
EAST REGION
- Design & Inventory
- DDI Regional (1-n)
- Performance & Support
Juli 2016
DIREKTUR UTAMA
NIK. 651242
STRUKTUR ORGANISASI

CORPORATE INNOVATION &

STRATEGY STANDARDIZATION

R&D QM & HSE

STRATEGY &
DESIGN
DESIGN & DATA
PRODUCTIVITY &
INVENTORY
QC
(WEST REGION)

DESIGN & DATA

INVENTORY
(EAST REGION)
QM & HSE
DRAFTING
PROSEDUR

QM & HSE
SIRKULIR
PROSEDUR

STANDARISASI ISO
POSTING 9001:2008, OHSAS
PROSEDUR 18001:2007, CIQS
2000:2009

DOKUMENTASI
PROSEDUR

REPORT, MONITORING
& COORDINATION (with
All PIC HSE Regional)
Quality ? Mutu ?

Quality Assurance /
Quality Control/ Jaminan Mutu
Kendali Mutu
Quality Management /
Manajemen Mutu
Apa itu Mutu?

Kaoru Ishikawa
• Mutu berarti kepuasan pelanggan
(1915 – 1989)

Philip Bayard Crosby • Mutu berarti kesesuaian terhadap persyaratan

(1926-2001):

Joseph Moses Juran • Mutu berarti kesesuaian dengan penggunaan

(1904 – 2008)

William Edwards • Memenuhi dan melebihi harapan dan kebutuhan

Deming (1900-1993) pelanggan, dan peningkatan berkelanjutan
 Key terms and definitions

Management ?
“Coordinated activities to direct and control
an organization”

Quality Management ?
“Management with regard to quality”

Quality Management System ?

“Management system with regard to
quality”
 VISI & MISI Kemana tujuan kita ?

KEBIJAKAN Uraian dari visi & misi ?

SASARAN/TARGET Indikator pencapaian visi & misi ?

STRATEGI Rencana Manajemen

Plan Do Mutu
PROGRAM

SISTEM DOKUMENTASI Metode pencapaian sasaran : prosedur,

juklak, juknis, form dll
Action Check
PENERAPAN

PEMANTAUAN,
EVALUASI & TINDAK
LANJUT
 HARAPAN
KEBIJAKAN & CUSTOMER
SASARAN, PROGRAM

Personel Peralatan
•Tg. Jawab&wewenang •Kebutuhan
•Kompetensi/Kualifikasi •Ketersediaan
•Pelatihan •Kemampuan
•Record •Pemeliharaan PLAN DO
•Ketersediaan •Kondisi
PROSES
Material Informasi/Metode
•Spesifikasi •Kebutuhan
•Spesifikasi ACTION CHECK
•Ketersediaan
•Penyimpanan •Akurat
•Pengadaan •Analisa
•Komunikasi
Kondisi lingkungan
Penetapan
•Ketersediaan
Pengelolaan
PENCAPAIAN PT. TELKOM AKSES
PENCAPAIAN PT. TELKOM AKSES
HELICOPTER VIEW SUPPLY & COMMERCE

COMMERCE PROCUREMENT

NTE & PREMISES INVENTORY & ASSET

MANAGEMENT MANAGEMENT
PROSEDUR SUPPLY & COMMERCE

COMMERCE PROCUREMENT
•Procurement
• Pengelolaan PO
•Supplier Management
•Kepuasan Pelanggan
•Identifikasi dan Evaluasi
•Project ID
Pemenuhan Peraturan
•Dokumentasi Project
Perundangan
Based on ISO
9001:2008, OHSAS
18001:2007 dan CIQS
2000:2009
NTE & PREMISES MGT. INVENTORY & ASSET MGT.

•Penyediaan & Distribusi •Inventory

NTE •Asset (Alker & Sarker)
•General Affair
LEVEL 1 SUPPLY & COMMERCE
Commerce Procurement

Pengelolaan
Mulai Project ID Procurement
PO

Identifikasi &
Selesai Kepuasan Dokumentasi Evaluasi
Pelanggan Project Pemenuhan
Peraturan
Perundangan

NTE & Premises Mgt,

Inventory & Asset Mgt.
General Affair

Inventory
Distribusi &
Penyediaan NTE

Asset
General Affair (Alker & Sarker)
FLOWCHART BISPRO PROCUREMENT

Saat ini belum

semua pengadaan
melibatkan R&D
FLOWCHART BISPRO INVENTORY

Perlu komitmen
untuk melakukan
pekerjaan sesuai
bispro.
FLOWCHART BISPRO INVENTORY

Perlu komitmen
untuk melakukan
pekerjaan sesuai
bispro.
FLOWCHART BISPRO NTE

Perlu komitmen
untuk melakukan
pekerjaan sesuai
bispro.

Request material
NTE harus sesuai
dng WO
FLOWCHART BISPRO NTE

Perlu komitmen
untuk melakukan
pekerjaan sesuai
bispro.
KUNCI SUKSES IMPELEMENTASI

• KOMITMEN
• KONTROL
waktu
sumber daya
• KOMUNIKASI
• SEMANGAT
TERIMA KASIH