Machines • Machines can be described as the “best friend” of manpower in producing goods and offering services. They go hand in hand. Sometimes, machines can even replace employees. Machines have become one of the 4Ms because they are very important aspect of goods and service production, and they have changed the way entrepreneurs conduct business. Machines are not only limited to physical equipment but can also pertain to new technologies that help business operations become standardized and seamless. Without machines, business operations will be cumbersome, costly, and with low quality. Equipment and Other Facilities Depending on the product that the entrepreneur produces or the service that he or she offers, the facilities must be strategically placed in the manufacturing site or in the service delivery area. The entrepreneur must prepare a facility plan that details the most economical way to manufacture the product or offer the service by placing the facilities where they can be efficiently used. The sizes and shapes of the facilities and equipment affect the entire operations process, so the site must be adapt to how big or small the pieces of equipment are. The site must also be conducive, well-ventilated, and well-lit, so that the employees can manage the machines efficiently. There should be fire exists and safety reminders on how to use the facilities to ensure safety of the employees. The equipment to be used should all be compliant with safety requirements to prevent accidents. For pieces of manufacturing equipment that are complicated to operate (including delivery vehicles), the entrepreneur must ensure that the employee went through rigorous training or certification to operate them. The entrepreneur must also allocate space for the storage of equipment, including the parking of delivery vehicles. Ultimately, the goal of the entrepreneur is to maximize the pieces of equipment to their full capacity to minimize manufacturing or service delivery costs. Telecommunications and Information Technology Regardless of any business the entrepreneur will venture into, telecommunications and information technology equipment is mandatory. These pieces of equipment include mobile phones or smartphones, tablet computers, phablets (phone and tablet in one), landlines phones, laptops or desktop computers, POS machines, software programs, and business website. These tools aid the entrepreneur in making business processes fast and convenient. Here are the advantages of having telecommunications and information technology equipment in a business:
• Landline phones - order-taking, telemarketing, and
teleconferencing with business partners and customers • Mobile phones(smartphone, tablet computers, phablets) - mobile application for order-taking, mobile application for payments, mobile marketing, social media marketing, teleconferencing with business partners and customers, marketing research, mobile banking and Internet promotions • Laptop and desktop computers - order- taking, Internet marketing, making conference call with business partners and customers, marketing research, online banking, preparing reports such as financial statements, business case, inventory reports, and legal and compliance reports • POS machines – charging customers’ debit or credit card, tracking sales, storing data, analyzing purchases • Accounting and inventory software – accounting all business transactions and profitability, monitoring sales and inventory • Web site – order-taking, 24/7 marketing, having online conversation with customers, tracking customers activities online, collecting customer information The responsibility of the entrepreneur is to protect these pieces of equipment physically and against fraudsters who will be using these information to malign or steal from business. These machines carry confidential information. There must be a business continuity plan (BCP) should machines not work properly. On the information technology side, the entrepreneur must appoint two or more reliable information technology experts whom they can call whenever there are issues encountered in the software and computers. MACHINES GROUP: 1. Aragon, Jeyson 2. Delos Reyes, Krista Jamaica 3. Flores, Karla Ellaine Marie 4. Fundador, Rosaly 5. Serenado, Mark Jay 6. Tual, Ligaya THANK YOU! 😊