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Abstract
Existing system with disadvantages
Proposed system with advantages
Requirements
Architecture
UML diagrams
Modules
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In this project, we take customer satisfaction into
satisfaction.
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The cloud service providers does not care about
customer satisfaction in proper direction.
Existing
system
The cloud configuration affects the quality of service
which is an important factor affecting customer
satisfaction.
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Customer satisfaction does not
give proper direction for it.
Disadvantages
Quality of service very poor.
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1.In this system, we take customer satisfaction into
consideration to address this problem.
Proposed
2.We firstly refer to the definition of customer
system satisfaction in economics and develop a formula for
measuring customer satisfaction in cloud computing.
Profit is maximized.
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Hardware Requirements
Requirements
System : Pentium IV 2.4 GHz.
Mouse : Logitech.
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Software Requirements
Database : MYSQL
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Architecture
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1.A CUSTOMER is the receiving end of a service or the
requestor of a service in a client/server model type of system. The
client is most often located on another system or computer, which
can be accessed via a network. This term was first used for
Architecture devices that could not run their own programs, and were
connected to remote computers that could via a network.
Cloud Request
UML Diagrams
Uploaddata
Admin
view users
Intermediate(Broker)
rental space
1 : Register()
5 : upload files()
6 : used memory()
8 : rentamemory accept()
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Fig.3:
Class diagram
Intermediate(Broker)
+String loginid
+String pswd
+acceptRequest()
Customer
+viewUsers()
Cloud Admin
+String cname
+String pswd +String loginName
+int id +String pswd
+long memorysize
+acceptRequest()
+customerRegister() +viewusers()
+uploadData() +memoryManagement()
+availabaleSpace()
+usedSpace()
+rentalSapce()
Cloud Space
+float memoingb
+totalspace()
+usedSpace()
+availablespace()
+registercustomer()
Upload Data
Memory Space
Rental Space
Modules 2.Service-Level
Agreement
3.Customer Satisfaction
Aware Arrival Rate
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The profit optimization of cloud service providers, we should
study how to measure the customer satisfaction of a cloud
service provider and how the customer satisfaction affects the
Module 1:
its profit, which are analyzed in the following.
In Cloud Server the M/M/m model, m is the number of servers,
cloud service
and all servers run at an identical speed s (measured by the
number of instructions that can be executed in one unit of time).
Assume that the interarrival times of service requests are
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In general, the QoS is affected by many factors such
as the service time, the failure rate and so forth.
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Assume that the total market demand is λmax, the
market share MS of a service provider is the ratio of
the actual task arrival rate λ and λmax which can be
Module 3: formulated as MS = λ/λmax.
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The cost of a service provider is mainly used to pay
the rent and the electricity fee. A service provider
rents servers from an infrastructure provider and
pays the corresponding rent.
The rent is determined by the number of rented
Module 4: servers and the rental price per server per unit of
time.
The cost model Assume that the rental price of one server per unit
of time is β, and m servers are rented. The rent per
unit of time is calculated as Erent = βm.
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Scope of the project
The cloud computing has become a booming service industry and in recent years
the cloud service providers increase in large numbers.
There are some works in cloud computing which consider customer satisfaction.
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