Professional Documents
Culture Documents
DECISION
SUPPORT SYSTEM
Decision Support System
Decision Support System (DSS) refers to a class of systems that
supports the process of decision making. The emphasis is on
“support” rather than on automation of decisions.
1) The Database
2) The Modelbase
- Behavioral Model
- Management Science Model
- Operations Research Model
Under the GDSS environment, the members of the group utilizes the DSS
as a group and the user-interface is expanded to include the computers
which are suitably connected/networked. In this way, under GDSS,
members of a group can communicate using their computers with DSS or
with other members of the group to facilitate optimal decision making.
What is GDSS ?
1) HARDWARE
2) SOFTWARE
2) SOFTWARE
- Database and DBMS
- Modeling Capabilities
- Dialogue Management with Multiple-user Access
- Specialized Application Programmes to facilitate group access
a) Improved pre-planning
b) Increased participation
c) Open, collaborative meeting(s) atmosphere
d) Criticism-free idea generation
e) Setting priorities and making decisions
accordingly
f) Documentation/Record keeping of meetings
g) Access to external information, if and when
required
Executive Information System/Executive Support
System (EIS/ESS)
EIS is a computer based system that serves the information needs of Top
Executives by providing capabilities like:
1) Exception Reporting 2) Critical Success Factors identification
3) ‘ Drill Down ‘ capabilities
A) INTERNAL FACTORS
- Need for timely information
- Need for improved communication
- Need for access to operational data
- Need for rapid status updates on various business activities
- Need for access to corporate database
- Need for more accurate information
- Need for ability to identify historical trends
B) EXTERNAL FACTORS
- Increased and intensifying global competition
- Rapidly changing business environment
- Need to be more pro-active
- Need to access external database
- Increasing Government regulations
EIS/ESS Characteristics
The characteristics can be divided into three categories:
1. Informational Characteristics
2. User-Interface/Orientation Characteristics
3. Managerial/Executive Characteristics
1. Informational Characteristics:
3. Managerial/Executive Characteristics
Computer Vision
Problem Solving &
Representation
Search
of knowledge
Planning
AI Common
Languages Sense
& Tools Reasoning
& Logic
Expert Systems
AI - Applications
Manufacturing/Production Planning and Scheduling
Project Management
Factory Management
Sales, Distribution and Field Services
Diagnosis and Trouble Shooting
Financial Management
Currency/Interest Rate SWAPs
Portfolio Management
Asset Liability Management
Reading/Interpreting Financials
Criminology
Geology (Potential Drilling/Oil Exploration Sites)