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E-Busines Suite R12 Road Map to Fusion?

Marit Lnvik, Practice Manager Oracle Consulting

Agenda

Introduksjon R12 the Global Business Unit R12 Arkitektur Best Practice Why upgrade? Q&A

Introduksjon
Oracle E-Business Suite Release 12 and Applications Unlimited

Management Challenges
Globalization creates unique challenges in managing

Compliance Mandates
Increased and varying regulatory / security requirements exert additional burdens on businesses

Competitors
The Internet eliminated borders making all markets global markets

Customers & Employees

Manage employees and customers dispersed across geographic and cultural boundaries

Suppliers
Margin pressures force companies to search for goods & services anywhere in the world resulting in complex supply networks

Oracles Recent Acquisitions

Scale, technology and vertical specialization across all product lines.
17 Acquisitions* 6 Acquisitions**

4 Acquisitions

* Includes acquisitions of Covansys and Hexaware operations. ** Acquisition of Mantas through majority-owned i-flex solutions company.

Unique, customer focused strategy

EBS 12

EBS 12.1

EBS 12.x

Enterprise 9

Enterprise 9.1

Enterprise 9.x

EnterpriseOne 8.12 World A9.1

EnterpriseOne 9.0

World A9.x

Siebel 8

Siebel 8.1

Siebel 8.2

FUSION

Customers continue to get innovation in existing release and choose when they are ready to move to next generation technology.

Introducing Oracle E-Business Suite 12

The

Global Business
Release
Brought to You by Oracle Applications Unlimited
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

The Global Business Release

Sttter opp under Shared Service Center Forenkling gjennom standardisering Felles oppsett av avgift Felles oppsett av interne banker under Cash Management Nytt brukergrensesnitt Rapporter via XML Publisher Har vrt tilgjengelig siden januar 2007

New Background Pattern

New Icons New Colors New Fonts

New Buttons

All Products & Modules

Flexible Architecture Meets the Needs of Dynamic, Global Businesses

Role-Based Portal Access

Complete
Enterprise Security

Integrated
Compliance Framework

Systems Management

Performance Management Applications

Analysis, Planning & Reporting

Integration Services Process Orchestration User/System Configuration Data Hubs
Application Server Web Services Development Tools Collaboration Tools

Standards-based Adaptable Accessible Secure Scalable

Fusion Middleware Database

RAC / Grid

Streamlined Information Delivery

Configurable Professional Reporting with XML Publisher
From New Standard Data Extracts

Data Logic Layout Translation

XML Publisher
EXCEL EDI EFT PDF HTML XML RTF

To User Specific Reports

New Reports / New Reporting Options

Reporting at the Operating Unit Level
Operating Unit

Real-Time Operational Reporting

Make better and faster decisions at dramatically lower cost
Daily Results, Flexible Periods Multiple Currencies

Think

Work Manage

Flexible Comparisons

Get rapid results with Get the right

Performance Measures (KPIs) Drag & Drop Portlets Graphs / Trends Reports w/ Drilldown

an out-of-the-box mgmt reporting system information with rolebased dashboards information with seamless drilldowns
- 6 dashboards, 49 KPIs, 90 rpts - A focus on global sourcing,
purchases, and supplier mgmt

Get complete New in R12:

Operational Reporting
Receivables Management Dashboard
Evaluate impact of Evaluate impact of billing activity on DSO billing activity on DSO

Work Think Manage

Analyze collection Analyze collection effectiveness over time effectiveness over time

Operational Reporting
Receivables Status Dashboard
Monitor open receivables Monitor open receivables

Work Think Manage

Target delinquent Target delinquent customers requiring customers requiring special attention special attention

Global Inventory Optimization

Optimize global inventory levels & locations based on anticipated demand

Think

Work Manage

Without Oracle

Maximize on-time product

delivery while minimizing inventory costs

Inventory Cost

Lower Inventory Cost

With Oracle

Improve delivery flexibility by

storing common subassemblies which are completed only when an order is placed - Account for global demand,
supply & lead-time variability

Improve On-Time Delivery

- Select the best global inventory

investment strategy

10

30

50

75 80 85 90 95 100

Product Delivery

Reduce inventory write-offs

Oracle Closed Loop S&OP Planning

Demand Planning
Demand Data

Supply Planning
Constraint-Based
Consensus Consensus Forecast Forecast
Production Scheduling Strategic Network Optimization

S&OP Meeting

EDI 867 IMS data Excel Pedigree xml

Market Demand Market Demand Forecasting Forecasting

New Product New Product Forecasting Forecasting S&OP Review S&OP Review Promotion Planning Promotion Planning Evaluate Supply Evaluate Supply Constraints Constraints

S&OP Outputs: S&OP Outputs:

Inventory Inventory Optimization Optimization Safety Stock Demand Service levels Service levels Profitability Profitability Inventory Levels Inventory Levels Promotions Promotions DRP DRP MPS MPS

Measure Financial and Customer Service Level Results

Execute

Global Financial Architecture

6 Major Initiatives
1. 2. Ledger and Ledger Sets Multi-Org Access Control Subledger Accounting Tax Engine Intercompany Bank Model
MultiOrg Access Control Work in Process Inventor y Receivables Projects
Dr Cr

General Ledger Ledger & Ledger Sets

Subledger Accounting (SLA)

3. 4. 5. 6.

Tax Engine

Inter Company

Bank Mod el

Purchasing

Payables

Straightforward Upgrade
Protect. Extend. Evolve. Today Set of Books Product Accounting

Ledger in a Ledger Set

Release 12

Same
Subledger Accounting

Responsibilities

Same Tables and

IDs

Operating Unit

Operating Unit (MOAC)

Customization
Continuity

Ledgers og Ledger Sets

I R12 er Set of Books erstattet av Ledgers Ledger defineres av Kontoplan (Chart of accounts) Valuta (Currency) Kalender (Calender) Regnskapsmetode (Accounting Convention) Ledger Sets er en gruppering av Ledgers med

samme kontoplan og kalender.

From Multi-Org To Multi-Access

Role based access to Operating Units Perform multiple tasks across operating units without changing responsibilities
Belgium
Legal Entity

Holland
Legal Entity

Denmark
Legal Entity

Belgium
Operating Unit

Holland
Operating Unit

Denmark
Operating Unit

Responsibility Responsibility Responsibility

MOAC: Multi-Org Access Control

Role based access to Operating Units Perform multiple tasks across operating units without changing responsibilities
Belgium
Legal Entity

Holland
Legal Entity

Denmark
Legal Entity

Functional Tasks
Order Management Dunning, Collections, Billing Requisition, Demand & Purchase Orders Receiving & Drop Ship Invoice Receipt, Disbursement Customer Data Management Accounting Setup

Belgium
Operating Unit

Holland
Operating Unit

Denmark
Operating Unit

Responsibility Responsibility Responsibility Single Responsibility

Subledger Accounting
Felles motor og register for regnskapsfring (XLA) Brukes av AR, AP, FA, PO, INV m.fler Regelbasert Sttte for eksterne applikasjoner Sttte for flere regnskapsmetoder Kan tilfredstille flere juridiske, industri eller geografisk

betingede krav samtidig Bedre avstemmingsmuligheter Bedre sporing Full sttte for 11i funksjonalitet

Governance, Risk, & Compliance

Document, test, monitor, and certify ongoing compliance with Sarbanes-Oxley, JSOX, HIPAA and other global regulations

Think

Work Manage

Track Compliance Status, Document Findings, Mitigate Exceptions Assess Risk & Controls Scope Audit Program Test Controls

Document Processes

Create Risk & Control Library

Certify and Report Results

Diagnose access and

process control violations and take corrective action

Strengthen application
control environment with continuous monitoring

Ensure auditability
via secure change control and history

Tax Set Up Templates

Standard maler for oppsett av avgift for 21 EMEA

land, der i blandt Norge, Danmark og Sverige. Alle avgiftstransaksjoner lagres i et Tax Record Repository som er grunnlag for rapportering og avstemming. Egen simulator for testing av regler for avgiftsberegning

Bank Account Model Description

Central place to define internal bank accounts This feature will allow to define and keep track of all bank accounts in the e-Business Suite in one place and explicitly grant account access to multiple operating units/functions and users Multi-Org Access and UMX based security In the new model, bank accounts are owned by Legal Entities with the option to grant account use to Operating Unit (Payables, Receivables), Legal Entity (Treasury), Business Group (Payroll)

Bank Account Model Description II

Trading Community Architecture (TCA) Bank Cash Management

Payables Receivables

Bank Branch

Bank Account

Payroll Treasury

Noex
Noex is part of Application standard R12 No release date R12 available, demand driven Functional Transition of Norwegian Custom

Extensions (NOEX) to Release 12. Scope is described in Metalink note:427453.1

R11 and R12 is supported by Oracle Support

Global Talent Management

News
Workforce Performance Mgmt

Think

Work Manage

Benefits
Expense, Productivity & Revenue Improvements Higher quality products & svcs Lower employee turnover rate Lower hiring and training costs More productive and skilled employees Reduced employee downtime during the on-boarding, transfer, and off-boarding process Other Improvements Increase in employee morale at all levels of the organization Reduced risk from outdated Information Technology Income Statement
Sales / Services SG&A Expense

Cascading Objectives Appraisal Uplifts

Learning Management

Workforce Certification Applicant Support Web Conferencing

iRecruitment

Business Environment
Employee Satisfaction Credibility & Investor Confidence Risk

Auto-Search Integration w/ Offers Embedded Analytics Assessments

Human Resource Localizations

Manage all employees within a single system while adhering to local, in-country regulations
UAE Finland India

Think

Work Manage

Denmark

New in R12: Localizations expanded for 10 countries Oracle now has localizations for 30 countries covering 87% of world GDP
Business Process Examples

Kuwait

Mexico

Enterprise & workforce management Workforce sourcing & development Compensation & benefits management Payroll management

Sweden

Norway

Poland

Russia

Manufacturing Practices for APAC

Satisfy local requirements to compete in key outsourcing regions

Think

Work Manage

Golden Tax Support for China

Asia Pacific is the factory floor for the world

Provide compliant VAT calculation, invoicing, and tax reporting via China-certified Golden Tax software

Chargeable Subcontracting
Automatically create replenishment orders and track component allocations & inventory for sub-contracted manufacturing (e.g. Shikyu)

In 2005, Chinas global trade surplus more than tripled

Periodic Average Costing

Support accounting compliance requirements in territories such as China/Taiwan

Customer Acceptance, Deferred Revenue and COGS

Recognize and account for COGS and revenues in the same proportion, based on flexible contingencies & within the same accounting period

Global Transportation Management

Think

Work Manage

Drive down logistics costs and increase on-time delivery by managing the international movement of goods within a single, scalable system

Optimize Modes & Routes

Event Mgmt

Payments

Automate Execution & Collaboration

Plan across multiple legs, tiers, nodes,

and modes (truck, air, train, ocean)

Manage internal and 3rd party fleets

(eg. LSPs) in the same system

Handle all supplier inbound and

customer outbound deliveries

Enable partners to transact and

self-update (eg. pick-up request)

Display results via intuitive, graphical UI

Handle exceptions via automated

event management notifications

Integrated with Shipping, Receiving, Inventory Management, and Purchasing

Global Customer Service

Drive revenue and customer loyalty with superior customer service

Think

Work Manage

Efficiently resolve issues at the customers convenience regardless of

geographic location

Coordinate the delivery of all global services within a single system

- Self-service & agent-assisted - On-site repair - In-house repair & refurbishment - Outsourced / 3rd party services - Internal issues (help desk) - Investigations (case mgmt)

Increase revenues while decreasing contact, research & execution costs

Case Management
Manage key activities related to cases / clients / involved parties and securely share information across geographies or agencies

Customer Support
Initiate service requests 24x7 plus interact with service reps online via new screens for internal & external customers

Field Service
Coordinate service delivery across time zones, schedule outsourced services globally, utilize digital maps to route reps

Utilize Digital Maps to Route Reps

Minimize drive time, maximize customer face time

Think

Work Manage

Optimizing street-level routes enables you to:

Drive service revenue

by enabling maximum number of service visits for each service representative

Drive cost reduction by

reducing mileage, travel time, and cost

Secure the Global Enterprise

Address global security pressures with a comprehensive security portfolio
Risk Without control of data integrity and access, business risk increases Manageability Multiple user communities require management (clerical, self-service, customers, suppliers) Cost User provisioning, de-provisioning and re-provisioning are often manual and labor-intensive Audit & Compliance Government mandated accountability is driving new scrutiny of security

Think

Work Manage

Provide enterprise-wide,

standards-based security - Single sign-on - Corporate directory - Access / identity management - Identity federation

Simplify security administration

- Decentralized, delegated user admin - Automated & self-service provisioning
with approvals - Extended IT and system admin security with DB tools (e.g. DB Vault)

Continuously monitor environment

- Security dashboard / reports - Best practice & typical violations

Configure, Dont Customize

Highly configurable global system lets you tailor the system without programming

Think

Work Manage

Accelerate systems
deployment

Preserve configurations
through upgrades

Eliminate costly
customizations

Flexfields User definable data key Folders User tailorable forms Workflow Configurable business process flow Custom Library Directory for customer extensions (forms) OA Framework / Forms Personalization Configurable page look & feel, navigation, tabs, fields, buttons XML Publisher Flexible report / document output

Comprehensive Integration Repository

Simplify and accelerate systems connectivity

Think

Work Manage

A Catalog of All EBS Integration Points

Web Services Public Java & PL/SQL APIs Business Events Batch Interfaces

Enable key integration types

Business to Business Enterprise Application Integration Business Process Management Business Activity Monitoring

Support industry-standard messages Support standards-based XML documents Search and view available interfaces via powerful UI Automatically keep in step with source code via standard patching

Next Gen. Business Process Mgmt

Integrate Oracle, 3rd party & legacy applications to extend process automation

Think

Work Manage

Quickly integrate
Oracle EBS PeopleSoft Financials Custom Order Application

heterogeneous applications using an intuitive, graphical UI performance via web with a user-friendly console headaches with pre-packaged, standard interfaces for applications and legacy systems industry standard language (BPEL)

Manage system
BPEL Process Manager
Business Process Step 1 Step 2
Standard Interfaces Cross-application maps

Step 3

Step 4

Step 5

Reduce connectivity

Siebel CRM

Mainframe HR Application

New Web Application

Built on widely adopted

Integration with Core Applications

Oracle | Retek Integration with BPEL

Think

Work Manage

Lower cost integration between disparate systems Better performance with integrated business flows across applications
Merchandising Accounts Payable

Inbound Retek Data

Matched invoices Credit notes Debit memos Rebates Daily sales Cash and deposits Inventory Sales data

E-Business Financials

Invoice Matching

General Ledger

Sales Audit Outbound

Financials Data
Payment terms GL accounts Currency rates

Stock Ledger

Suppliers Partners Addresses Freight terms

Accounts Receivable

Cash Management

Integration Solution:
Siebel CRM On Demand to Oracle E-Business Suite
Siebel CRM On Demand Siebel/Oracle Oracle Browse & Search Products/Services Product One way synch Oracle > Siebel Web/Call Center/Sales Force Identify Customer Opportunity Account Mgmt Two way synch Oracle <> Siebel Customer Quotes Orders Install Base Service Requests Invoices

Think

Work Manage

CUSTOMER AND PRODUCT INTEGRATION Initial customer data load from Oracle EBS to Siebel CRM On Demand Integrate customer creation flow from CRM On Demand to Oracle EBS EBS Customer Data Quality Management (DQM) tools available within CRM On Demand Support bi-directional synch of customer and contact OPPORTUNITY TO QUOTE Product Master maintained in Oracle EBS and synched to Siebel CRM On Demand Convert CRM On Demand opportunity to Oracle EBS quote Customer and product context are passed from CRM On 360 DEGREE CUSTOMER VIEW Demand opportunity to Oracle EBS quote Quote status presented back in CRM On Demand Quotes, orders, install base, service requests from Oracle

Oppty Info. Quote Status Quote Value

Quoting

Install Base

Installed Products

Order Management Tele, Field Service

Billing

AR

R12 Arkitektur
E-Business Suite Architecture

Release 12 -- By the Numbers

Our Largest Release Ever
R12: Over 2350 New Capabilities R11i.10: Over 2182 New Capabilities R11i.9: Over 1874 New Capabilities

High Quality Release

New Development Lifecycle
Management Dashboard with 100s of Status, Milestone, and Exception Reports

Broad Distribution of Capabilities

40% Industry Specific Capabilities 60% Cross-Industry Capabilities

11 New Modules / Products

187,164 Documented Test Cases 1000+ of Internal Testers 100+ of External Testers 6 Rounds of Testing 15 Software Builds

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Multi-Channel Optimized Architecture 3-Tier Logical Architecture - General

Client Application Database

Java Engine

Web Server

User Interface

Global Single Data Model Model

BI & Reporting Business Intelligence

Excel Add-In

User Interface

Application logic

Database logic

Multi-Channel Optimized Architecture 3-Tier Logical Architecture - Detail

Oracle Application Server Oracle Database
Materialized Views Java Engine Data Guard

Client

Web Server: Apache

User Interface BI & Reporting

JDBC/SQL Net

Partitioning OLAP Spatial Grid Global Single Data Model Workflow

HTTP/S

Personalization Business Event

Excel Add-In

Concurrent Manager

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

User Interface Design Points

Java Interface

Flexible, powerful system for professional administrative users Optimized for high-volume use Oracle Forms Technology

HTML Interface Originators enter their own transactions Cheaper, faster, more accurate information Simple, approachable UI Business Intelligence Oracle Applications Framework Technology using MVC (Model View Controller)

Innovate with Google OneBox

&

Business language keywords: requisitions, req, purchase Links everywhere (result set, individual result, related functions) All links take user into application - securely

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Make better and faster decisions at dramatically lower cost

Daily Results, Flexible Periods Multiple Currencies Multiple Views & Actions

Role-Based Intelligence Dashboards Provide Actionable Information

Flexible Comparisons

Related links

Get rapid results with Get the right

Performance Measures (KPIs) Graphs / Trends Reports w/ Drilldown

an out-of-the-box mgmt reporting system information with rolebased dashboards information with seamless drilldowns

Get complete

Data Sources
Oracle Applications
CRM ESA FMS HCM SCM

XML Publisher Business Users Format and Deliver Documents

XML Publisher Output Formats
PDF RTF HTML XML EDI Excel XML

Destination
Email Printer Fax

Publishing Engine

Templates

Letters Fund Transfers

Order Confirmations Online Paychecks Government Grant Forms

Any XML Data Source

Business User

Bills

Integrate Out-of-the-Box with Oracle Applications

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Satisfy User and Organizational Needs through Configuration, Not Customization

Personalization Oracle Principles

Highly configurable global system lets you tailor the system without programming

Accelerate systems deployment Preserve configurations

through upgrades Eliminate costly customizations

Flexfields User definable data key Folders User tailorable forms Workflow Configurable business process flow Custom Library Directory for customer extensions (forms) OA Framework / Forms Personalization Configurable page look & feel, navigation, tabs, fields, buttons XML Publisher Flexible report / document output

Personalization, HTML UI: OAF

Tailor text for labels, prompts,

and tip messages

Hide/Show components Reorder components Restrict query results Add new items: fields, buttons,

links, pick lists, images, etc.

Tailor graphs & charts Seed end-user views etc.

Personalization, HTML UI: OAF

User Personalization Features
Create and

save a search

Tailor table

column titles

Hide/Show

columns

Reorder

columns

Add data

filters

Change

sorting order

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Leverage Oracle Technology Oracle Master Data Management

What is Master Data Management (MDM)? The Ability to

Consolidate information into a single master repository

Cleanse and enrich data centrally and distribute

Employee

Supplier
Synchronize data for a consistent enterprise view

Customer
Asset

Product

Leverage master data to improve customer and product centric business processes and analytics

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Process, Integration and Events

Oracle Integration Repository

Compilation of information about the numerous service endpoints exposed by the Oracle E-Business Suite of applications. Provides a complete catalog of Oracle E-Business Suite's business service interfaces.
Open Standards

B2B Document Exchange - EDIfact, X.12, RosettaNet, HL7, OAG 7.0, etc Protocols - AS2, SOAP, HTTP, etc
Instant-Value integrations

Pre-built bridges that seamlessly link Oracle Applications together for end to end industry processes
Option: leverage Oracle Technology

Oracle SOA Suite to provide the foundation for adaptive business processes, by enabling a service-oriented architecture Oracle Business Process Analysis (BPA) that includes process modeling and simulation, is a key component of the BPM lifecycle.

Process, Integration and Events Oracle Integration Repository (iRep)

Process Navigate By Interface Type

Leverage Oracle Technology Oracle SOA Suite

Comprehensive
BAM JDeveloper Integrated Services Environment App Dev Framework Analytics Events Monitoring

BPEL Process Manager Native Human BPEL Workflow Enterprise Service Bus Adapters
XSLT Transform

Business Rules

Web Services Manager

Routing

Security

B2B

Application Server J2EE, WS-*, Event Services

UDDI Registry

Leverage Oracle Technology Oracle Applications Adapter

Oracle Adapter for Oracle Applications provides

comprehensive, bidirectional, multimodal, synchronous, and asynchronous connectivity to Oracle Applications

Exposes Oracle Applications Integration Interfaces as

web services.
Interfaces with IREP to expose only recommended

public integration interfaces.

Initial Bulk Load

Process, Integration and Events Instant-Value Integrations

Transform Load

Siebel CRM

Oracle Warehouse Builder

Extract

Oracle EBS

* Not required for OnDemand and i-Flex integration flows

Updates and Transactions

Fusion Middleware/BPEL
Request/Reply Process

Oracle EBS PeopleSoft CRM i-Flex

Transform
Siebel CRM
XSL Synchronization Process

Transform

Common Object

Transform G-Log

Cross Reference Indexing

Oracle DB

Common Error Handling

*SAP

*SAP connectors available now

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

Leverage Oracle Technology Oracle Identity & Access Management

Access Control Single Sign-On Identity Federation Web Access Control Web Services Security* Identity Administration User, Role Management User Provisioning Identity Infrastructure Virtual Directory Directory

Leverage Oracle Technology Oracle Database Security

Oracle Advanced Security Option delivers state-of-the-art Data Encryption: Oracle Transparent Data Encryption (TDE) and Network Encryption Oracle Database Vault protects against insiders accessing data and

applications outside the scope of their responsibilities Oracle Audit Vault is a powerful enterprise-wide audit solution to efficiently protect, consolidate, detect, monitor, manage, alert and report on audit data for security auditing and compliance Oracle Label Security protects classified or confidential data with the flexibility of row level restrictions Oracle Secure Backup provides encrypted tape backup for databases and file systems Oracle Data Guard is one of the most effective and comprehensive data availability, data protection and disaster recovery solutions available today for enterprise data Oracle Real Application Clusters delivers Unparalleled High Availability and Scalability features for the Foundation for Grid Computing

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

LifeCycle Management

Data Management

Availability, Performance And Scalability

LifeCycle Management (LCM)

Oracle E-Business Suite includes an integrated set of tools that

facilitate all stages of the application lifecycle, including

Implementation, Management, Maintenance, And upgrade.

Using E-Business Suite Built-in Tools like Rapid Install, iSetup,

Oracle Applications Manager (OAM) and AD Utilities.

Leverage Oracle Technology

Oracle Enterprise Manager Grid Control

LifeCycle Management (LCM) Oracle Applications Manager (OAM)

a general purpose system management console Monitor and control system components Diagnose and resolve system issues Manage system configuration Streamline system maintenance built directly into the E-Business Suite Included in Rapid Install and Maintenance Packs Configured by AutoConfig Runs in the E-Business Suite web server

Leverage Oracle Technology Oracle Enterprise Manager Today Control Grid Fusion Technology Delivered
Grid Control will be the hub of Oracle

Fusion Applications LCM

Provisioning Monitoring Administration Maintenance Upgrade

Grid Control can be used today to monitor

and manage Oracle Applications

E-Business Suite PeopleSoft Enterprise Siebel

Grid Control

Fusion Applications

Characteristics of an Enterprise Application Multi Channel Architecture Adaptive

Portal and User Interface Process, Integration and Events

Business Intelligence and Reporting

Security

Personalization

Lifecycle Management

Data Management

Availability, Performance And Scalability

High Scalability & Availability Architecture

Oracle Application Server Oracle Database

Web Cache

Oracle HTTP Server

OC4J / Forms

Real Application Cluster

Browser Client

Load Balancer

Summary
Java Engine

Administration & Monitoring

Grid Control

Oracle Application Server

Oracle Database
Materialized Views Data Guard

Client

Web Server: Apache

User Interface BI & Reporting

JDBC/SQL Net

Partitioning OLAP Spatial Grid Global Single Data Model Workflow

HTTP/S

Personalization Business Event

Excel Add-In

Concurrent Manager

BPEL, BAM, ESB,

LDAP/SSO

Portal Services

SOA & Integration Services

Identity Management Services

Best Practice

Upgrade project

Within the upgrade project, there are several key areas of work that begin with project definition and continue through the training of personnel on the new solution. A standard upgrade project can be divided into the following six phases: 1. Evaluation of the new release 2. Planning the upgrade (including development of a comprehensive business case) 3. Technical upgrade (including conference room pilots/test rounds) 4. Functional testing (including conference room pilots/test rounds) 5. Training 6. Cutover to production

Oracle Consulting Services - Top 10 Upgrade Best Practices

1.

1.

1.

1.

1.

Determine Your Upgrade Path More recent releases have a direct upgrade path to the latest release Treat Your Upgrade Activity as a Formal Company Project Structured approach for managing the tasks, resolving issues, and measuring progress is critical. Build a team with broad, comprehensive skills Prepare the Organization Proactively engage stakeholders to help prepare for the project and the changes that will be experienced once deployed Understand and Mitigate Project Risks Specific mitigation plans should be developed for high probability, high impact risks Inventory Your System Examine current business requirements and Inventory modifications and determine what is still needed

6.

6.

6.

6.

6.

Plan for Upgrade Architecture Accurate sizing information will help guide decisions to reuse existing hardware and resources Identify Custom Code and Scripting Identified customized interfaces, forms, and reports that will require additional testing through the upgrade process Optimize Training Processes Ensure project and support teams are proficient in the new technology Train users at an optimal timeframe will help resolve most issues early. Most users prefer training proximate to going live on the new system Secure User Buy-In End users must have good information about how the resulting solution will impact their roles, whether the changes are functional, user interface, or technical in nature Go Live Go live checklist created earlier in the upgrade process should be leveraged to verify that the success criteria have been achieved Set up sufficient support mechanisms to optimize early rollout experience

Oracle Consulting Services - Top 10 Upgrade Best Practices

Scoping and Planning the Project

Example of Project Phases
System Architecture Projects 10.2.0.3 database upgrade
Technical Testing
Upgrade and

Build Test
AIT module

UAT
End-to-end

performance testing

testing

testing
Load testing

Production Live

Mid-tier OS upgrade & server refresh

Technical Testing
Configuration and

Build Test
AIT module testing

UAT
AIT regression

performance testing

testing

Production Live (2 phases)

R12 Application Upgrade

Dev Testing
xBuild 7, 9, 13, 19

Build Test
Module testing Extension / custom

UAT
AIT 12.0, RUP1; Business RUP2, RUP3 Performance testing

dev Technical Upgrade Timing Tests

Production Live

Managing the Path to Production

Application Patching
Change Control: Central Operations Group verifies change approvals and completed regression testing Product and custom patches follow same compliance guidelines and change promotion paths Change implementation: Weekly maintenance windows in Build Test and UAT (Tuesday, Friday) Patching team based in Bangalore can staff maintenance windows 24x7

Preparing the System Architecture

Database Tier Pre-Requisites
RDBMS upgrade project Role includes contributing to e-Business Suite certifications Goal to keep as current as possible Upgrade production every 12 18 months Storage project Pre-upgrade GSI size (11.5.10): Upgrade requirements:

12.2 TB 1.3 TB

Preparing the System Architecture

Disaster Recovery Considerations

Network / BigIP / DNS (Manual) Application Code (Snap Mirror

Database (DataGuard)

Verified upgrade archive generation rates during test upgrades Test ability to transport and apply logs at accelerated rates Archive logging disabled during production upgrade transition

Verifying Performance
R12 Performance Testing
All significant architecture and technical

changes undergo performance evaluation

Performance compared: Database upgrade Mid-tier OS upgrade to OEL 4.0 Mid-tier server capacity analysis XML Publisher report throughput R12 upgrade timings R12 run-time analyses

Issues and Lessons

Actions to Reduce Outage Downtime
Separate database upgrade Separate mid-tier OS upgrade Complete recommended pre-upgrade application steps Create a Master R12 APPLTOP Restart all database instances for CBO analyze Parallelize pre- and post-upgrade technical activities

where feasible Prioritize concurrent programs / requests which must complete prior to system release (see product documents)

Issues and Lessons

Keys to a Successful Upgrade
Collaborative planning across all project

teams
Build step-by-step transition plans for

each test round

Complete architecture changes in advance

Isolate performance testing of each

architectural change

For More Information

Case Study: Upgrading Oracle's Global Single Instance to Oracle E-Business Release 12 (OOW S290715) Upgrading to E-Business Suite R12 Best Practices (OOW S290708)

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GSI Lessons GSI Architecture GSI Data Guard

or oracle.com

Why upgrade

Why do You Want to Upgrade?

Provides access to new functionality and software applications that

can help keep your organization well positioned to meet your business objectives Facilitates regulatory compliance at a lower cost through retiring customizations Allows you to leverage the latest usability enhancements Upgrading allows you to leverage the latest performance and usability enhancements You may need to upgrade to remain eligible for the highest levels of product support You may need to upgrade to remain eligible for tax and regulatory updates for your applications

Why R12

The Oracle E-Business Suite product has expanded

significantly in functionality, scalability, usability, and reduced cost of ownership over the past few releases, including dramatic leaps with the recent Oracle E-Business Suite Release 12. It also includes information about future upgrade options to the next generation of application software currently branded as Oracle Fusion Applications.

Why Upgrade?

Most Comprehensive Solution

The Global Business Release

Think

Work Manage

Includes Over 2,350 New Capabilities

50% Industry Specific Capabilities 50% Cross-Industry Capabilities
Sales & Marketing Finance Human Resources Projects Contracts Order Management Configurator Planning Procurement Manufacturing Logistics Service Maintenance Product Lifecycle Mgmt

Includes 11 New Modules/Products

E-Business Suite Release 12 Momentum 4,100+ customers downloaded/ordered software 900+ customers actively engaging with Support 130+ early adopters working closely with Development 18 customer live on Release 12
As of October 23, 2007

<Insert Picture Here>

Executive Brief: EBS R12 October 2006

In our opinion Oracle's EBS 12 is a significant step forward in the integrated suite approach to enterprise applications. The Suite is functionally rich and serves the global enterprise well. As a tightly integrated suite of products, businesses will realize significant gains from the interoperability of the suite environment.

Why Upgrade
Straight Talk from Customers
We have 60 sets of books and see tremendous efficiencies with running processes across these sets of books using Ledger Sets. Ability to issue one payment instruction to the bank for payments of invoices in multiple operating units was viewed as a huge benefit from the user community. Multi-Org Access Control (MOAC) will definitely reduce the workload and the number of people performing process related tasks. The users are very excited and the benefits of MOAC were readily visible to them. The ability to access multiple operating units with a single responsibility can simplify SOX compliance monitoring. The functionality offered with Advanced Global Intercompany System (AGIS), specifically the creation of physical invoices to be created for I/C transactions in Payables and Receivables eliminates many customizations in this area. Centralization of subledger accounting rules would minimize set up and maintenance, providing greater financial control, and enforcing a consistent approach for true global accounting. Banks, taxes, payments, and accounting everything that becomes centralized will bring tremendous efficiencies to our organization.

Why Upgrade
Straight Talk from Partners
The new financials architecture will enable our joint clients to work globally to be more competitive, think globally to make the right decisions, and manage globally to lower cost and increase performance.
-- Brian A. Mitchell, IBM Global Business Services Worldwide and Americas Oracle Practice Lead Executive

Oracle continues to invest in a better user experience in E-Business Suite Financials Release 12from centralized accounting, tax and supplier maintenance to a new user interface.
-- Sean Malinski, Accenture Partner, Global Business Solutions - Oracle Practice

IBM found the Oracle E-Business Suite Release12 to be rich in the functionality that our clients need to succeed in today's business world.
-- Brian A. Mitchell, IBM Global Business Services Worldwide and Americas Oracle Practice Lead Executive

Financials Release 12
The Global Business Release WORK GLOBALLY
To Be More Competitive
Work better across applications, divisions, and regions Flexible, centralized,

THINK GLOBALLY
To Make the Right Decisions
Achieve global view of customer, supplier, partner & operations Truly integrated

MANAGE GLOBALLY
To Lower Cost & Increase Performance Implement, manage,
Integration with core Self-service report

and scale global applications easier

global accounting structure

300+ enhancements to

performance management
Real-time profitability

industry applications formats and publication

Superior ownership

best practice business processes

Comprehensive

analysis
Unified financial and

experience

governance, risk and compliance platform

operational analytic applications

More Information Available to You

Accelerate your evaluation and planning
Oracle.com
http://www.oracle.com/ For collateral, webcasts, podcasts, partner network, solutions catalog, and more

MetaLink: E-Business Suite R12 Information Center

Alerts, Announcements, Documentation, Online Training (TOIs), Installation and Upgrade

http://search.oracle.com

Oracle University
Instructor-led Training Starting May 2007

MetaLink: Advisor Webcast Program

50+ Live Webcasts on Release 12 MetaLink / Knowledge / Tools and Training / Training (Web Seminars)

Implementation Services to Assist You

Accelerate your upgrade or implementation
Consulting Organization
Oracle Consulting

EBS Release 12 Readiness

Training started fall 2006 for all global regions,

with expanded rollout within organizations since that time

Global System Integrators (12)

Training started fall 2006, with rollout within

their organizations since that time

Larger Partner Community (1200+)

Trained by regions with good coverage by mid-

2007

Unique, customer focused strategy

EBS 12

EBS 12.1

EBS 12.x

Enterprise 9

Enterprise 9.1

Enterprise 9.x

EnterpriseOne 8.12 World A9.1

EnterpriseOne 9.0

World A9.x

Siebel 8

Siebel 8.1

Siebel 8.2

FUSION

Customers continue to get innovation in existing release and choose when they are ready to move to next generation technology.

Oppsummering

11.5.10 unlimited support

Velprvd versjon Funksjonslitetsmessig hyt oppe p mange moduler Mye erfaring hos consulting og partnere

R12 drivere
Globalisering og konsoliderings behov Mye ny funksjonalitet (300+ New Features) Nye produkter inkludert (Demantra, Glog, teknologiprodukter) Forbedret rapportering og Business intelligens SOA og integrasjonsbehov (ie. Siebel, JDE, SAP) Teknologi stacken nrmere framtidas plattform FUSION 23 % raskere p ski????

Q & A

QUESTIONS ANSWERS