MFX-2550/2570/2590 Service Training Introduction

MFX-2550 / MFX-2570 / MFX-2590
Service Training
MFX-2550 / MFX-2570 / MFX-2590
Introduction
Introduction
This program is designed to provide the basic-level training needed to correctly install
and maintain the Muratec MFX-2550, MFX-2570 and MFX-2590 multi-functional
products. This training program is for technicians who install and service the Muratec
MFX-2550, MFX-2570 and MFX-2590.
Before accessing the other sections of this training program, learn more about the
structure of this program and how to use it effectively.
Whats in the Introduction?
Contents - An overview of this programs content.
Goals - Lists the training goals of this program.
Technical Assessment - Describes the Technical Assessment procedure.
Contents
This training program has 7 sections. You are in the Introduction section, which
reviews the contents and goals of the program and explains the certification test.
After viewing the Introduction, you can access the training material in the other
sections:
Product Overview
Machine Installation
Mechanical Overview
Maintenance
Disassembly
Options
Once you have worked through the all the sections, you can test your knowledge by
completing the Certification Test at the end of this program.
Training Goals
As a technician, you are responsible for installing, programming, and maintaining the
MFX-2550, MFX-2570 and MFX-2590. Using this program, you will learn how to:
Install and setup the unit.
Program the initial settings for normal use.
Understand the mechanical operation of the major systems and sub-systems.
Use the diagnostic resources including error messages and test modes.
Explain the available options.
Technical Assessment
After youve worked through all the sections of this program, you can apply your
knowledge in the Certification Test.
Print out and complete the Certification Test. The questions on the test cover all of
the sections that provided you information on the MFX-2550, MFX-2570 and MFX-
2590. If you are unsure of an answer, you can return to any section in the program.
Upon completion of the Certification Test, fax it along with the cover page to (469)
429-3465. You will be notified of your results and issued a certificate with a passing
grade of 70% or better.
Good luck!
MFX-2550 / MFX-2570 / MFX2590
Product Overview
1. Key Features
2. Machine Features
3. Scanner Features
4. Connectivity Features
Contents
Key Features
MFX-2550 MFX-2570 MFX-2590
25ppm/LTR, Duplex Print
DADF (Single Pass)
Mono LCD
ADF
Color LCD
Built-In Shift Sort
Std. 128MB RAM / Std. 256MB CF Storage
Std. Fax (no 2
nd
line opt.)
Printers : PCL Board, PS3 Enabler, Barcode/OCR Font Enabler, 1GB CF
Others : 2
nd
Cassette, FDI IF Cable, Stamp Kit (for DADF model only)
Std. Fax (no 2
nd
line opt.)
Common
Specifications
Configurations
Options
Key Features
Key Features
1. Single Pass Duplex Scanning Unit
- 20 spm in Ltr/Color/600dpi
- 40 images/min in Ltr/Color/600dpi
Note: MFX-2550 supports software duplex scanning feature.
2. Built-In Offset (Shift) Sorting
- Combine small-footprint and convenience
- Shifting Width: approx. 1inch/24.5mm
Note: This function is supported in MFX-2570/2590
Paper Handling
Key Features
My MFP Screen
Each user can place their favorite functions for
quicker and easier access.
This screen allows customers to improve
document handling productivities.
My MFP Screen
Each user can place their favorite functions for
quicker and easier access.
This screen allows customers to improve
document handling productivities.
2550/2570 - Mono LCD (5.8 inch / QVGA) 2550/2570 - Mono LCD (5.8 inch / QVGA)
2590 - Color LCD (8.5 inch / WVGA) 2590 - Color LCD (8.5 inch / WVGA)
Quick Access
PCL Print Performance / New Driver GUI
Product PPM Printing Time
MFX-2570 25ppm PPT: 23sec.
MFX-2850 28ppm PPT: 92sec.
Test Chart: MS Power Point File
(5 pages/535KB)
Key Features
1. Print Performance 2. New Driver GUI
New driver supports
- Standard TCP/IP port (default), IPP, SMB
- No need to open Web UI when using desktop
faxing and security print features.
Key Features
Driver based Security Print
and Desktop Faxing
Supports Automated User Creation (Single Sign On Mode) by using
commonly used account on Windows Active Directory.
Step1. Login
Step2.
Authentication
Step3. OK
Step4.
MFP creates local user
account on itself
Personalized Screen, Address book and
storage area
Easy to connect, easy to create and
easy to MAKE IT SECURE !
Installation, Personalization and Security
Security (User Login / Port Filtering)
Supports 3 types* of user authentication modes and guest account to meet IT managers policy.
Network Service Settings ON/OFF
(substitute for port-based network filtering)
Key Features
*1. Stand Alone Mode: Unit manages
user accounts locally in its database.
2. Single Sign On Mode: Unit manages
local user accounts coupled with MS
Active Directory.
3. Network Mode: User uses their
accounts on Active Directory to login. No
local accounts.
Security (User specific functionality based on login)
Supports user specific functionality
based on login.
Create the Policy Name
Select the users applied to
the policy.
Assign the specific
functionalities to the policy.
Policy Assignment Steps
(Just 3 steps!)
Key Features
Security (SSL Support) - By supporting SSL on SMTP and POP3, users can
use Yahoo Mail/Gmail as e-mail accounts for scan to e-mail.
Key Features
Security Encrypted Storage
Key Features
Encrypted read and write
Cant read CF
contents from PC
card reader
?
?
Internal Storage
1. Mirroring
Can mirror the setting data by using
1) USB stick memory (export/import)
2) MFP Web Access (export/import)
3) Direct Duplication (via LAN)
Master Machine
Clones
Mirror Type1 Mirror Type2 Mirror Type3
Purpose Quicker Installations
(Machine distribution)
Back Up &
Restore
Mode User Mode Service Mode
Mirrored
Items
Settings Only
(Common Data)
All
(incl. Personal Data)
All
(incl. IP Add.)
M
i
r
r
o
r
i
n
g
2. Firmware Update
Can update the machines by using
1) USB stick memory
2) HTTP, FTP and SMB (Windows File Share)
3) Fleet Manager Software (Analogue + Internet)
Note:
MFX-2550/2570/2590 support Die Hard ROM for
auto recovery in case of update failure
A
n
a
l
o
g
u
e
H
T
T
P
,

F
T
P
,

S
M
B
U
S
B
Fleet Management
Key Features
Key Features
Scan To USB Stick
Direct Print from USB Stick
MFP Firmware Update
Mirroring
Note: PDF file created by PC can be directory
printed out when PS3 option is set on MFP.
Note: Setting File is exported as a encrypted binary
file. User can not open it on PC.
Non-Windows OS Support - Improvement/New Feature PCL/PS3 printer
Key Features
1. Supported OS and PDL
2. Supported OS and Protocols
ScanTag (Scan to DMS)-
Image DataPDF/JPEG/TIFF
Doc. Info FileMeta Data:XML, CSV
Transmitted Data
XML
Scan to Folder
Step.1: Define DocuIndex Index Fields
Create DocuIndex Entry and define each index
field on the Web UI.
Once entered, these fields can then be
accessed/used from the MFP touchscreen, allowing
for metadata insertion at the time of scanning.
Step.2: Scan & Input Tag Info
According to the info registered in Step1,
users can enter metadata from the
touchscreen and scan the document.
Step.4: Forward or Link scanned data into 3
rd
parties utilities
Referring to the tag information in the index
file, the DMS/CMS utility can forward or link
the scanned image data to the DMS/CMS.
Shared Folder
/ FTP Server
DMS
Step.3: Scanned Image+Doc. Info file
The scanned image is stored with the metadata file.
import
Key Features
FDI (Foreign Device Interface) for Vending Service
By using this I/F, customer
can connect unit to :
-Equitrac
-Vending machines, etc.
By using this I/F, customer
can connect unit to :
-Equitrac
-Vending machines, etc.
This is FDI IF on the Main-PCB. Above cable
will be used to connect between MAIN-PCB
and the back panel.
This is FDI IF on the Main-PCB. Above cable
will be used to connect between MAIN-PCB
and the back panel.
MFP
MAIN-PCB
Bushing Hole
on the back
panel
Vending
Machine
FDI Opt.
cable
Vendors
cable
For copy service business at
library, etc.
Key Features
FDI (Foreign Device Interface) (Serial Interface)
To count the printed pages for each user.
ON/OFF the FDI mode by the service function. (Menu, *, 5, 0)
FDI Mode: ON
It is impossible to print if a FDI device is not connected.
FDI Mode: OFF
It is possible to print regardless of the FDI device connection.
Key Features
Key Features
Packet Capturing
Tool on Web IF
Packet Capturing
Menu on LCD
Print Data Capturing
Tool on Web IF
Trouble Shooting Tools
Supports built-in type data capturing
functionalities. Easier to identify the cause of
the trouble. Used in service mode only.
(http://<units IP address>/service/ ->put the
ID and Password)
Machine Features
Duplex Scan2570/2590)
Both sides of the document can be scanned by one-time passing.
Stamp2570/2590
Confirmation stamp is stamped on the scanned document. (Scan/Fax
Mode)
Rotate Copy
In Auto-zoomed copy, and N in 1, the rotate copy is available.
A4
A
4
A4 A5R
Copy/Scan
71%
Different paper sizes
Scanning now supports both A4 and Letter sizes.
Color adjustment
The color parameter can be fine-tuned by users.
Copy/Scan
Printing
Rotate printing
Fax reception/Combine copying
Rotate Printing (reception)
Blue character: rotation print
Sending
size
Size of receptionAutomatically
reduction
A3 A4
(70%)
F4
(70%)
A5R
(50%)
A4R A4 F4 A5R
(70%)
F4 F4 A42 A5R2
A4 A4 F4 A5R
(70%)
A5R A5R A4 F4
Sending
size
Size of reception100%:No reduction
A3 A42 F42 A5R3
A4R A4 F4 A5R2
F4 F4 A42 A5R3
A4 A4 F4 A5R2
A5R A5R A4 F4
Rotate Printing (combine copy)
MFX-2550/2570/2590
A
4
A
4
A
4
Previous
A
4
A4 A4
A
4
A
4
Rotate Reception
In the fax reception , the rotation print is available.
Fax Driver (Simple Mode)
The document can be sent from the fax driver without opening Web
browser window (Simple Mode).
ID Check Transmit
Closed Communication
New security feature.
Fax
USB Host
Main PCB supports USB host
Scan to USB
The scanning document can be stored into USB thumb drive directly.
USB to Print
The image which is in USB memory can be printed on demand.
Firmware Update
It is possible to update by using the ROM data in USB memory.
System
Operation
Job Memory
Job data registration function.
It is used instead of macro program and Programmed one-touch.
Security Function (Fax)
Two time of address confirmation, broadcast prohibition, etc
OB (Office Bridge)
SSL (HTTPS/SMTPS/POPS) supported
Image Backup
The OB document is regularly backed-up (push-typed transmission)
The stored document can be displayed through by using Web browser.
Thumbnail
The OB documents can be displayed in thumbnails by web browser.
1.backup(SMB/CIFS)
3. get
2.see(http)
4.display(http)
Security Policy
The user policy which has some limitation can be applied. The user can
belong to the policy.
Scan Path Notification
URL of the transmission address (Scan to Folder/User) can be notified by e-
mail.
LAN Speed Change
Auto-negotiation/10Mbps/100Mbps was supported.
OB Document Operation (Panel)
The OB document can be sent as fax document by panel operation.
OB (Office Bridge)
Policy A Policy B
User 1 User 2 User 3
IPP (IPv6)
Not only Standard TCP/IP and LPR but also new print protocols are
supported.
PS/XPS
A new document format is supported.
Adobe PDF Print (Direct Print)
Adobe PDF (standard) can be printed directly. (Optional PS is required)
PC Print
Scan Box (TWAIN Box)
The scanned document is stored in MFP, then the image is loaded to PC
through USB cable.
FDI
External Foreign Device Interface is supported.
Eco Mode
Storage Exchange
New secured CF memory as its storage. The CF can be exchanged with
other MFP safely, because the data is protected by encryption.
Mirroring
MFP settings can be copied (in same settings) into another MFP.
Other
Wording Localization
The language file can be over-wrote without up-dating FW.
Network Capture
MFP can capture Network data.
Print Data Capture
MFP can capture PC print data.
Scan Size change
The maximum size of the scanned file can be adjusted (20-40MB).
Other
Soft Duplex
Auto Distribution (Routing)
Forwarding setting was changed.
Energy Saving
Two levels. (Light sleep/Deep sleep). NGP has one level.
Single Sign-On
There are three kinds of the authentication. (Standalone/Single Sign-
On/Network).
Other
ScanTag
Set tag data can be individually edited.
InfoMonitor
The notification of the event was changed from broadcast to unicast. It can
notify another segment.
RSS (Data format) was supported. We can confirm MFP information by
general RSS Reader
Firmware Update
By using USB memory, we can up-date the MFP firmware.
Other
Journal
On Journal report, we can confirm the transmitted-history of Scan To
Email/Folder/FTP.
CoverPage
Two kinds (Main and OB) of cover page was united to OB.
SNMP
Alert MIB was supported.
Document Management
A new document box (Unread box/Delete box) was added. Color images can be
stored and managed in User Boxes.
Other
Job Memory
Not the macro key but the job data is registered.
As a result, the number of steps of the key was unrestricted.
My MFP Screen
The shortcut button to various functions can be set.
The setting is available in each user.
Security
Switching protection on each mode can be set.
22 functions can be individually set to "Protect Off, "Protect On or
"Prohibited" .
List
Review of format
List format is unified to two patterns.
Its accumulated in the picture memory just like copying and the
fax manuscript.
It is possible to reprint.
Because it enable to print continuously, list is printed quickly.
The priority cassette setting is added as well as the copy and the
fax.
Firmware Update
The update with USB thumb drive, Server, and RDS is possible.
The recovery processing by USB is possible even if there is an
error while updating it.
Wording Localization
It is possible to add the wording data by USB thumb drive.
The wording data can be made by describing the translation data
to the Excel file on the outside.
Energy Save Mode
Energy consumption can be reduced by two stages (the Low
Power Mode and the Sleep Mode).
When ENERGY SAVE key is pressed, the machine enter the Low
Power Mode, and after the key is held down for 3 seconds, the
machine enter the Sleep Mode.
Energy Save Mode will not activate for the following conditions.
Printer fan is working.
A user is logging in.
Eco Mode
Eco Mode is a setting that the machine will enter automatically
the energy save mode for a fixed time to minimize energy
consumption.
The setting screen is displayed after the Mirror lock mode is set
off.
Eco Mode ON
If the machine has been idle for 1 minute, it will
automatically enter the Low Power Mode, and it will
enter the Sleep Mode after another 1 minute.
Eco Mode OFF
If the machine has been idle for 15 minute, it will
automatically enter the Low Power Mode, and it will
enter the Sleep Mode after 60 minute.
Eco Mode
Billing Information
To prevent the accounting information from disappearing when
board is exchanged, counter information and machine serial number
are preserved in two places (SRAM in main board and CF in IS board).
Billing information in two places are compared when the power is
turned ON or after counter information is updated, and if there is a
difference, IS counter information is updated in main board counter
information.
MAIN BOARD
SRAM
IS BOARD
CF
Billing Information
When the error occurs, the counter information maintenance
screen is displayed, and the error release is done.
Scanner Features
Scanner Features
Scanning Speed
20 spm (Ltr, Color, 600dpi)
The number of sheets that can be stored
66 MB Capacity
Number of Color pages
30 Pages (Ltr, 600dpi, JPEG, Architectural Chronology test chart)
Copy
450 pages (Ltr, ITU-T No1)
Fax
4,000 pages (Ltr, Normal, ITU-T No1)
Copy
Different paper sizes are available.
Scanner Features
Copy
Auto zoomed copy in different series
(Setting
Document sizeLetter
Paper sourceCassette1 (A4)
ReductionAuto
(Result
Letter (x 94%) A4
Scanner Features
FAX
Scanner Features
ScanToXX
Scanner Features
ScanToXX
Color Adjustment
The image quality can be adjusted by five elements.
Contrast
Sharpness
Hue (fresh color adjustment)
Saturation (vividness)
Lightness
RGB (RGB balance)
Scanner Features
Duplex Scanning (in simplex ADF)
To scan back side, put the scanned documents into the ADF again
without reversing.
Scanner Features
Connectivity Features
The user can optimize the web screen in users favor. The
following setting of each login-user is saved.
Font Size (large, medium, small)
Theme Setting (3 patterns)
The number of items displayed on a single page
Personalized Web UI
Former model
25x0
Network/Print Data Capture
The capture function has been added into the service function.
MFP PC
Hub
non-intelligent switching hub
MFP PC
Hub Hub
The FE can capture a
packet without any
special tool.
The FE can retrieve the
capture file from MFP
by the following:
HTTP
e-mail *1
FTP *1
Folder *1
*1 only Network Capture
Auto Distribution (NGP2 Received Fax Forwarding)
Three priority levels (Low, Middle, High) are available.
Multiple forwarding settings can be applied at the same time.
Forwarding Priority -
Forwarding Conditions -
Forwarding Period -
NGP2
Month/Date
Sunday - Saturday or time
Following 4 conditions were added.
[Fax No. matches in Adr. book] [Unknown Sender/Junk fax]
[Mail adr matches in Adr. book] [Unknown Sender/Junk mail]
*On Test Mode lists, we can confirm which settings had matched.
25x0
Year/Month/Date
Sunday - Saturday and time
NGP2Only one setting (MFP determines automatically) was applied.
Scan To User Box (Shared Box)
NGP2 can scan in color only for Scan-To-Folder.
25x0 can scan in color for Scan-To-User (Shared Box).
Send OB Document
25x0 transmits a message after it converts a color image into a
monochromatic image if a user transmits a color image.
FAX or I-FAX
High compatibility with HP
PDL controller board with High quality interpreter software.
Uses Zorans IPS as PDL interpreter.
Printer Driver that supports a lot of OS.
Supports the following OS:
Mac 10.2/10.3/10.4/10.5
Linux Redhat/Fedora/SUSE/Debian/TurboLinuxFUJI
Unix AIX/Solaris/HP-UX
Other SAP/AS400/Citrix
Zorans IPS
software solution have been recognized for excellence by the independent

industry testing and research organizations, BERTL and Buyers Laboratory Inc. (BLI).
By the fourth quarter 2008, more than 300 printer, copier and MFP models include
Zorans IPS
software solution.
Improvement the GUI usability
windows printer driver / installer
Basic setting state.
Paper image that
reflects setting.
Printer image
that shows
installation of
option.
Connected image
after installing.
Cyrillic font
1 Courier
2 Courier Italic
3 Courier Bold
4 Courier Bold Italic
5 Letter Gothic
6 Letter Gothic Italic
7 Letter Gothic Bold
8 CG Times
9 CG Times Italic
10 CGTimes Bold
11 CG Times Bold Italic
12 Univers Medium
13 Univers Medium Italic
14 Univers Bold
15 Univers Bold Italic
1 PC Cyrillic
2 PC Ukrainian
3 ISO Latin/Cyrillic
4 Windows Latin/Cyrillic
Symbol Set Typeface
Cyrillic fonts standard support (PCL5e Only)
Barcode/OCR font
Barcode/OCR fonts optional support (PCL5e Only)
1 UPC-A
2 EAN-8, EAN-13
3 Interleaved 2 of 5
4 Code 39
5 Code 128
6 Codabar (NW-7)
7 MSI Plessey
8 Postnet
1 OCR-A
2 OCR-B
OCR Barcode
New function of windows printer driver
Letterhead printing
The first page and other pages are fed from another paper tray.
The letterhead paper is loaded into the tray for the first page, and
the normal paper is loaded into the tray for other pages, then the
document with
letterhead can be printed
easily by using this function.
load
load
print
New windows application
XPS/PDF direct print
Application that prints XPS/PDF file without other applications
and printer drivers.
PDF
PDL
PDF
Display and Setting
Drag and drop
print
Rendering
Viewer
Driver
Direct
Print
Application
Direct print
flow
Normal print
flow
Exchange of PDL board
The PDL board cannot be exchanged between devices with different
features.
Requirement for exchange is that the following features are the same:
ppm
maximum paper
TMlRT^\T
20ppm 25ppm
25ppm
25x0 Series
25x0 Series
other
25x0 Series
25ppm
MFX-2550 / MFX-2570 /
MFX-2590
Machine Installation
Introduction
There are many programs and features available on the MFX-2550, MFX-2570 and MFX-
2590. Some of these should be performed during the installation of the machine, and
some can be performed at a later time as they become necessary.
This section of the training program will cover how to set the unit up and the basic initial
programming.
The unit is shipped with a CD containing six operator manuals:
Users Guide
Administrators Guide
Copier Guide
Scanner and Fax Guide
Printer Guide
Office Bridge Guide
Each manual contains detailed operational and setting procedures related to that
particular section of the unit. Please refer to each manual for additional information.
The Steps to Setup the Machine
Listed below are the steps to set the unit up, install the supplies, connect the unit and
perform the initial programming. Please refer to appropriate manual for additional
information.
Step 1: Unlock the Mirror Carriage
Step 2: Install the Drum Cartridge
Step 3 Install the Toner Cartridge
Step 4: Loading Paper
Step 5: Connecting the Cables
Step 6: Turn the Power On
Step 7: Turn Off the Transport Mode
Step 8: Energy Save Mode
Step 9: Setting the Paper Size
Step 10: Clear User Data
Step 11: Initial Programming
Step 1: Unlock the Mirror
Carriage
Important: In order to avoid damaging the unit, the machine scanner is locked prior to
shipping. If you need to relocate the machine, lock the scanner prior to moving it. To
lock the scanner, please use the reverse process of the instructions.
1. Slide the scanner locking knob to the back until it clicks in the unlock position.
Step 2: Install the Drum
Cartridge
2. Unpack the drum cartridge from its carton
and slide it into the machine until it locks
into place.
1. Open the side cover and front cover.
Drum Yield 30,000 pages (Letter, 2-page print cycle)
Step 3: Install the Toner
Cartridge
1. Turn the toner cartridge lever
to the left (unlock position).
2. Unpack the toner cartridge from the
carton. Gently shake the cartridge to
distribute the toner.
Toner Yield 16,000 pages (Letter, 6%, 2-page print cycle)
Step 3: Install the Toner
Cartridge
3. Slide the toner cartridge into the
machine until it locks into place.
4. Turn the locking lever to the right until
it locks into place. Close the front cover.
Acceptable paper for the cassette:
1. Pull the handle to open the paper cassette.
Region Paper Size Paper type Quantity
U.S.
Letter, Legal, Half-
letter
Plain paper (weight:20-24
lbs./60-90 g/m)
500 sheets (weight:
20 lbs./ 60g/m)
2. Press down the paper lifting plate until it locks in position.
3. Adjust the rear paper guide to the desired paper length.
4. Load the paper into the cassette.
5. Pinch the side paper guide and adjust the width of the stack.
6. When setting the paper longer then Letter size, remove the guide stopper from the
back of the end guide, and then replace and secure it on the grove in front of the end
guide (the guide stopper will be under the paper).
Step 5: Connecting the Cables
Connecting the Modular Cable:
1. Attach two ferrite cores to the modular cable. Make three loops for each ferrite core near the
connector of the cable.
2. Connect the modular cable to the telephone LINE jack.
Step 6: Turn the Power On
The machine has both a main power switch and
power switch.
Turning the Power ON:
1. Switch the main power switch to ON (I).
The machine has three power-related switches;
the main power switch, the power switch and
Energy Save.
Step 6: Turning the Power On
2. Press the power switch to turn the machine
ON.
Step 7: Turn Off the Transport
Mode
1. The machine will show the following message. This indicates the machine is in the
transport mode. To turn off the transport mode, press SETTING, *, 1, 4, then select
OFF.
Step 8: Energy Save Mode
1. Select the Energy Save Mode start time.
No Low Power mode : 1 minute
Sleep Mode : 1 minute
Yes Lower Power Mode : 15 minutes
Sleep Mode : 60 minutes
After loading paper into the paper cassette / bypass tray, you need to set the correct
paper size on the control panel by using the following procedure.
1. Press SETTING.
2. Press PAPER SETTINGS.
3. Select the paper cassette you want to set.
(Cassette 2 appears only when the optional 2
nd
cassette has been installed.)
4. Select the paper size, and press ENTER.
Step 10: Clear User Data
It is recommended a User Data Clear be performed before beginning programming.
User programmed information such as address book entries, date, time, Transmit
Terminal Identifier, Subscriber ID, etc, are in the units Random Access Memory (RAM)
and on the CF memory card. This does not clear machine parameters, memory
switches, unique switches or counters.
1. Press SETTING, *, 0, 2.
2. Press YES.
Certain User Data must be programmed into the unit before using. These minimum
requirements can be located the User Install program. Items such Time and Date,
Receive Mode, TTI, Subscriber ID, etc. must be programmed before using the unit or
sending a fax.
1. Press SETTING, MANAGEMENT, USER INSTALL.
2. When the first screen has been entered, press PREV or NEXT to move to the next
screen.
3. Select each item and adjust the setting(s) to your preference. After adjusting the
setting, press ENTER to save it.
MFX-2550 / MFX-2570 / MFX-2590
Mechanical Overview
1. Printing Section
2. Scanning Section
3. Shift Printing
4. Fuser Section
5. Electrical Section
Contents
Printing Section
Paper Feed Path
Duplex Duplex
1st Cassette 1st Cassette
MP Tray MP Tray
2nd Cassette 2nd Cassette
Printing Section
Process Speed
Paper
Pasteboard
Post Card
Envelope
A4 (Ltr, Lgl)
Narrower than
A4 (Ltr)
Shorter than
A5-R (H-Ltr)
NGP 14 ppm 76.7mm/sec
NGP 20 ppm 109.9mm/sec
25x0 140.8mm/sec 76.7mm/sec
The difference between the NGP and 25x0 is the process speed.
The NGP works with one speed, but the 25x0 works with two speeds.
Excluding some conditions, 25x0 works basically with 140.8mm/sec.
If the width of paper narrower than A4 or Letter, the 25x0 works with 76.7mm/sec.
If the length of paper is shorter than A5-R or Half-Letter-R, 25x0 works with
76.7mm/sec (including all size of pasteboard, post card and envelope too).
Printing Section
Image Processing
Drum Cartridge Drum Cartridge
Transfer Roller Transfer Roller
LED Head LED Head
Fuser Fuser
The different parts between the NGP and 25x0 are LED Head, Drum cartridge,
Transfer roller and Fuser.
Printing Section
Printer Specification
NGP 25x0
PPM 14/20 ppm 25 ppm
Speed 76.7/109.9 mm/sec 140.8 mm/sec
LED head N/A New Mfg.
Drum Cartridge N/A New Type
Transfer Roller N/A New Mfg.
Transfer Roller Gap No Yes
Fuser N/A New Type
Printing Section
Cross Section of the Drum Cartridge
Change Material Change Material
Capacity up
(paper dust)
Capacity up
(paper dust)
Film Film
The improved point in drum cartridge. The improved point in drum cartridge.
Change Grid Change Grid
Resin Resin
Printing Section
Difference of the grid
Etching
NGP NGP 25x0 25x0
The improved point
Grid pattern changed from oblong to diagonal.
Correspondence to speedup.
Stabilization of the OPC surface voltage.
The improved point
Grid pattern changed from oblong to diagonal.
Stabilization of the OPC surface voltage.
Press
Printing Section
Difference of the paper dust capacity
NGP NGP 25x0 25x0
The improved point
38% paper dust capacity increased.
The improved point
38% paper dust capacity increased.
Capacity Capacity
Printing Section
Difference of the under guide
NGP NGP
25x0 25x0
The improved point
Maintenance.
Lightens it by using resin.
Prevents paper from rolling in the drum by PTFE sheet.
The improved point
Maintenance.
Lightens it by using resin.
Prevents paper from rolling in the drum by PTFE sheet.
Guide drum Guide drum
PTFE sheet PTFE sheet
Printing Section
Difference of the wire cleaning material
NGP NGP 25x0 25x0
The improved point
New charge wire cleaner (wider, more pressure).
Charge wire cleaning effect.
Eliminate black lines.
The improved point
New charge wire cleaner (wider, more pressure).
Charge wire cleaning effect.
Eliminate black lines.
Printing Section
Drum Near End Detection
System is counting the printed page and the driving time.
When the printed page reaches 29,500 sheets or when the
driving time reaches 142,000sec, Drum Near End warning
is displayed.
When the printed page reaches 500 sheets after drum near
end warning, Drum End warning is displayed and the print
operation stops.
Printing Section
Cross Section of the Toner Cartridge
For starter toner cartridge For consumable toner cartridge
Toner sensor window
Weight of no toner cartridge : about 1020s10g Weight of no toner cartridge : about 1020s10g
Printing Section
Low Toner Detection
System is checking the sensor output level and the driving time.
When the sensor output level falls below the threshold or when
the driving time reaches 81,500sec, Low Toner warning is
displayed.
When the printed page reaches 100 sheets after low toner warning,
Toner Empty warning is displayed and the print operation stops.
Printing Section
Cross Section of the Transfer Unit
The improved point
Gap roller on both sides
New material
The improved point
Gap roller on both sides
New material
Gap Roller Transfer Roller
Scanning Section
Scanning Section
MFX-2550
(Low)
MFX-2570
(Low Plus)
MFX-2590
(High)
PPM
Printer Engine
LPH
ADF Scanner yes(std.) no no
DADF Scanner no yes(std.) yes(std.)
Lamp
Duplex Print
Built-In Finisher
(Shift) no yes(std.) yes(std.)
BW LCD(5.7inch) yes yes no
Color LCD(8.5inch) no no yes
Finger Print Reader
Platform
25ppm(Letter)
Emerald(NGP) upgrade
Kyocera
no
LED
Scanner
Finisher,etc
Panel
yes(std.)
Specifications
Scanning Section - Design Outline
Dimensions: (2nd Cassette: H 120mm)
MFX-2550 MFX-2570
Scanning Section - Design Section

Scanner:
ADF Same as NGP
DADF New design (1 path double-sided scanning)
FBS New design (High speed compatible, New Panel)
Panel:
8.5 inch Color LCD spec.: New, MFX-2590 only
5.7 inch Monochrome LCD spec.: Partly new (LCD Bracket)
Scanning Section - Design Outline
Printer:
Mostly same as NGP printer engine
Fuser unit New designHigh speed compatible
Finisher Shift feature new design
Driving parts New Main motor and DUP motor
High speed compatible)
LPH Change of manufacturerOKIKyocera
Electrical parts for Machine:
New layout design
Scanning Section - Panel
MFX-2550MFX-2570
MFX-2590
Scanning Section - PCB Layout (Rear /Side View)
PCB PCL (Op.)
PCB LPH
PCB H/V PSU
PCB MAIN
PCB IS
PCB NCU
PCB PSU
Scanning Section - FBS
Item Specifications
Scanning method 1 carriage type
(Basic layout is the same as NGP.)
Dimensions Same as NGP
Weight Same as NGP
Scanning size Maximum size LEGALback left set basis
CCD Pixel size 5.25/ 2.625 x 3 line (RGB)
* Common with DADF
Light source High brightness white LED array
Scanning resolution 600600dpi * Color lens is common with DADF.
Scanning speed 2.21 sec. (at Ltr SEF copy) * 2.6 times up than NGP
Specifications
Equipped with Low model only
MFX-2550 / MFX-2570
PCB Scanner
Shield PCB Scanner
There is the gap between
Shaft and Bearing.
Cause of Skew
Traveling direction
Addition of Skew Adjustment
Skew Adjustment
Scanning Section - DADF
Item Specifications
Scanning method 1 path double-sided scanning
Dimensions 520 x 350 x 108 (mm)
Weight Less than 5.0 kb (except for hinge)
Scanning size A5 ~ A4 (center set basis)
Paper thickness Single original 35g/~ 128 g/, Plural original 52 g/~ 105 g/
Number of original 80 sheets A4 (LGL) (80g/)
50 sheets A5 (H-Ltr) ~ A4 (LGL) (104.7 g/)
CCD Pixel size 5.25/ 2.625 x 3 line (RGB)
* Common with FBS
Light source High brightness white LED array
Scanning resolution 600600dpi
Scanning speed Color/Monochrome20 spm (Ltr_SEF 600dpi)
Mix original No
Life 150,000 sheets
Specifications
Separation Parts: PAD method
Scanning Position of surface side
Scanner Unit for reverse side
Document Tray: Same as NGP
Scanning position of reverse side
Stamp
One-way Torque Limiter
DADF Central Cross-Section View (at Cover Open
Release of nip
Skew adjustment for
surface side
Skew adjustment for
reverse side
Shift Printing
Shift Printing
Shift Function
Mr. A
Mr. B
Shift Printing
Normal Printing
PDS PDS
Exit Roller Exit Roller
Shift Printing
The normal paper output passes the PDS sensor as
it passes through Exit Roller. In the shift printing
output, the printing path is the same as normal
printing path until the PDS sensor. The shift motor
moves when the paper passes the PDS sensor and
only the Exit Roller transports the paper, and the
paper moves to the shift position.
Shift Printing
Normal Position
Shift Position
Shift Motor Shift Motor
Shift Distance : 1inch Shift Distance : 1inch
Home Position Sensor Home Position Sensor Exit Roller Unit Exit Roller Unit
Shift Printing
Specifications
NGP MFX2550 MFX2570/2590
Speed
76.7/109.9
mm/sec
140.8 mm/sec
Paper Distance 0.45 sec 0.42 sec 1.10 sec
Shift Time 1.10 sec
PPM 14/2 ppm 25 ppm 20 ppm
When the shift function is used, the travel time of the shift function is needed. Therefore, paper distance
broadens more than normal output. Because it broadens between paper, PPM in the shift output
becomes 20 PPM, though the process speed doesn't change.
Fuser Section
Fuser Section
Heat and Pressure Fixing Heat and Pressure Fixing
200(1900) 200(1900) 204 204
44.3N (each side) 44.3N (each side) 76.4N (each side) 76.4N (each side)
Temperature
Pressure
NGP 2550 / 2570 / 2590
700W 700W 750W 750W
Heater Lamp
Fuser Section
Electrical Section
System Configuration
MFX-2550 MFX-2570 MFX-2590
MAIN MPU SH7203 SH7203 SH7203 SH7706
(common) FLASH 16MB 16MB 16MB 4MB
SRAM 128KB 128KB 128KB 128KB
Modem DFX336 DFX336 DFX336 DFX336
System LSI MD0021 MD0021 MD0021 MD0010
DRAM 128MB(32bit) 128MB(32bit) 128MB(32bit) 16MB(+16MB)
EX MEM - - - 32MB
USB host (2.0) (2.0) (2.0) -
USB func (2.0) (2.0) (2.0) (1.1)
PANEL LCD 5.7inch B/W 5.7inch B/W 8.5inch color 5.7inch B/W
MPU - - SH7722 MD9804
SCANNER CCD TCD2915BFG TCD2915BFG TCD2915BFG TCD2908BFG
(common) AFE LM98519 LM98519 LM98519 -
Scanner LSI MD0022 MD0022 MD0022 MD0010
Image MEM 64MBx3 64MBx3 64MBx3 -
LAMP LED LED LED CCFL
DADF CCD - TCD2915BFG TCD2915BFG
AFE - LM98519 LM98519
Scanner LSI - MD0022 MD0022
Image MEM - 64MBx3 64MBx3
LAMP LED LED LED CCFL
PRINTER Printer LSI FPGA FPGA FPGA MD0010
(common) LPH DLH211P-600GC2-MU DLH211P-600GC2-MU DLH211P-600GC2-MU 51MXF4
IS MPU TX4939 TX4939 TX4939 SH7706
(common) FLASH 16MB 16MB 16MB 4MB
DRAM 128MB 128MB 128MB 128MB
LSI MD0023A(FPGA)
MD0023C(CODEC)
MD0023A(FPGA)
MD0023C(CODEC)
MD0023A(FPGA)
MD0023C(CODEC)
MD0013
CF Card 256MB 256MB 256MB 128MB
PDL MPU ZORAN ZORAN ZORAN TMS320DM642AZNZ6 DSP
DRAM 128MB 128MB 128MB 128MB
2nd LINE - - -
NGP2
-
System Configuration
High Voltage Circuit : same as NGP
NCU : same as NGP
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Scanner Image Processing
Scanner Image Processing LSI
Color image processes are
Line-gap (R,G,B) revision
Enlarge/reduce
Color conversion (RGBLab ,YCbCr,etc)
Color correct
Rotate
JPEG encode
B/W image processes are
Modification back-ground
Binarize (Dither ,error-diffusion, etc)
JBIG/MH/MR/MMR encode
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Copy Mode
CONTRAST Text Text&Photo Photo Background
Dark Half Tone Half Tone Half Tone Half Tone
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Nomal Half Tone Half Tone Half Tone Half Tone
--- Half Tone Half Tone Half Tone Half Tone
Light Half Tone Half Tone Half Tone Half Tone
Auto Half Tone Half Tone Half Tone Half Tone
Half Tone is processed by error-diffusion method
COPY MODE
(600X600)
Input Level from CCD
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Text Mode
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Scan Mode
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Photo/Text Mode
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Normal Half Tone Half Tone Half Tone
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Light Half Tone Half Tone Half Tone
Half Tone is processed by error-diffusion method
File format : TIFF ,PDF
SCAN MODE
B/W (600X600 , 300X300 , 200X200 ,100x100)
SCAN MODE
Color (600X600 , 300X300 , 200X200 ,100x100)
CONTRAST N/A
N/A R,G,B 8bit data
File format : JPEG ,PDF
Color Image Adjustment
Contrast
Sharpness
Hue
Saturation
Lightness
RGB
Contrast
Contrast with seven phases by a brightness (Y) conversion characteristic
Y-output
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Y-input
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100%
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No adjustment
up
down
Sharpness
Sharpness with seven phases by smoothing and edge emphasis
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Hue with seven phases by polar coordinates conversion
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Cb (b)
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Cr
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No adjustment
up
down
Hue
Saturation
Saturation with seven phases by Cr/Cb conversion characteristic
-: The color taste becomes almost gray.
+: The color taste becomes vivid.
Cr/Cb output
Cr/Cb
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down
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+100%
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Lightness
Lightness with seven phases by a brightness (Y) conversion characteristic
Y-output
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100%
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RGB
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Sensors
Code Name Detects Sensor type
ADF TXIL Interl ock switch Scanner cover open or close Mechani calSW
DS1 Document sensor1 Presence of document i n feeder Photo i nterrupter
DS2 Document sensor2 Leading and trai li ng edge of document Photo i nterrupter
APS ADF permit sensor Platen cover qui te cl ose or not Photo i nterrupter
DADF TXIL Interl ock switch Scanner cover open or close Photo i nterrupter
DS1 Document sensor1 Presence of document i n feeder Photo i nterrupter
DS2 Document sensor2 Leading and trai li ng edge of document Photo refl ector
DS3 Document sensor3 Leading and trai li ng edge of document for back-side Photo refl ector
APS ADF permit sensor Platen cover qui te cl ose or not Photo i nterrupter
DRS Document resi st sensor Detects the tip of document Photo i nterrupter
FBS HS Home posi ti son Mi rror carri age posi ti on Photo i nterrupter
PRINTER PSS Paper suppl y sensor Detects paper feeding out of cassette/tray Photo i nterrupter
1st CASSETTE JAMC1 1st casette j am access cover sensor Detects the si de cover open or close Photo i nterrupter
OPEN1 1st casette open sensor Detects the 1st paper cassette open or cl ose Photo i nterrupter
PES1 1st casette empty sensor Detects presence of recordi ng paper in the 1st paper
cassette
Photo i nterrupter
TRAYS Tray sensor Detects presence of recordi ng paper in the bypass tray Photo i nterrupter
PDS Paper di scharge sensor Detects paper pass at paper exi t. Photo i nterrupter
TS1 Toner sensor1 Detects the toner empty for small capaci ty toner cartri dge Photo i nterrupter
TS2 Toner sensor2 Detects the toner empty for l arge capaci ty toner cartri dge Photo i nterrupter
COVER Cover switch Pri nter cover open or close Mechani calSW
DUPS Duplex paper sensor Detects paper pass of the dupl ex pri nti ng paper Photo i nterrupter
HP SHIFT Posi tion sensor SHIFT tray posi ti on Photo i nterrupter
2nd CASSETTE JAMC2 2nd casette j am access cover sensor Detects the 2nd paper cassette side cover open or cl ose Photo i nterrupter
OPEN2 2nd casette open sensor Detects the 2nd paper cassette open or close Photo i nterrupter
PES2 2nd casette empty sensor Detects presence of recordi ng paper in the 2nd paper
cassette
Photo i nterrupter
Power Supply
Output voltages : +24VDC (*) ,+3.3VDC(*) ,+5VDC (*),+12VDC
(*)Output is cut in Power-save mode
Fuser heater control
If an over-voltage is sensed in the secondary circuit, power is interrupted.
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MFX-2550 / MFX-2570 / MFX-2590
Maintenance
Maintenance
1. Maintenance Schedule
2. Troubleshooting Outline
3. Error Message - Lamp error. Call For Service
4. Error Message - Checkout error: xx
5. Error Reports
6. Error Codes
7. Field Service Program Modes
8. Test Modes
9. Adjustments
Maintenance Schedule Scanning Section
* Replace these parts at the same time. ** Clean when image quality problem occurs.
Part Name
Maintenance Cycle (pages)
FEM Reference
Page
Clean Replace
Control Panel Wipe with soft cloth. -
Mirrors** - -
ADF Glass
Wipe with soft cloth
dampened with water. If that
does not clean the part, wipe
first with a soft cloth
dampened with natural
detergent, then wipe it with a
soft cloth dampened with
water.
-
Document Glass -
Platen Cover -
Platen cover pad -
Covers - 5-30
Assy Piece Separator* 60,000 or 2
years
5-16
Roller Separate* 60,000 or 2
years
5-12
Roller Pickup* 60,000 or 2
years
5-12
Roller Feed / Roller Press - 5-13
Roller Exit ADF / Roller Press - 5-15
Lamp 20,000 hrs or
70% intensity
5-28
Maintenance Schedule Printer Section
* Replace these parts at the same time.
Part Name
Maintenance Cycle (pages)
FEM Reference
Page
Clean Replace
Printer Head Pull the cleaning rod. See Users Guide
Roller Pickup*
Wipe with a soft cloth
dampened with alcohol.
60,000 or 2 years 5-82
Assy Piece Pressure* 60,000 or 2 years 5-83
Roller Feed (Cassette 2) /
Roller Press
- 5-87
Roller Feed Duplex / Roller
Press
- 5-72
Roller Pickup MP 60,000 or 2 years 5-67
PAD Pressure MP 60,000 or 2 years 5-67
Roller Register / Roller
Press
- 5-63
Roller Exit / Roller Press - 5-71
Fuser - 100,000 5-68
Roller Transfer - 60,000 5-60
Filter VOC - TBD 5-81
Troubleshooting Outline
Introduction
Some MFX-2550, MFX-2570 and MFX-2590 problems may be diagnosed by observing
the machines performance, but communication and signal problems are more difficult to
identify.
The units are equipped with resources to help identify errors and to allow control of
certain machine functions and settings. Some of these resources include:
LCD Error Messages User Error Messages the user can correct and Service Call
Errors that require a technicians help.
Error Reports / Error Codes Printed reports showing dialing, reception, or
transmission error codes and the possible cause for the error.
Field Service Program Modes Test modes that allow adjustments to machine settings
and the ability to perform diagnostic tests. Using one or a combination of the resources,
many machine problems can be diagnosed to a specific cause or faulty part.
Error Message Lamp error. Call For Service
Lamp error. Call For Service
When certain machine problems occur, the LCD will show a Lamp error. Call For
Service message. Lamp error. Call For Service indicates the scannre LED is dim or
inoperable.
1. Has the LED been illuminated? Yes
No
Check No. 2
Check No. 7
2. Is the CCD harness connecting correctly? Yes
No
Check No. 3
Connect the harness
3. Are the sheet document press or background dirty? Yes
No
Clean, or replace them
Check No. 4
4. Are the document glass or the mirrors dirty? Yes
No
Clean, or replace them
Check No. 5
5. Are the mirror carriage belt or home sensor attached
correctly?
Yes
No
Check No. 4
Reattach them
6. If the home sensor or connecting harness are replaced, the
symptom will be fixed.
Yes
No
Replace the sensor or the harness
Check No 7
7. If the LED board or the connecting harness are replaced,
the symptom will be fixed.
Yes
No
Replace the carriage or the harness
Check No. 8
8. If the carriage or connecting harness are replaced, the
Yes
No
Replace the circuit board or harness
Check No. 9
9. If the Main Control Board or connecting harness are, the
Yes
No
Replace the Main Control Board
Replace the machine
Error Message - Checkout error: xx
Check out error: xx:
When Checkout error : xx message appears in the display, this indicates a problem
has occurred in the printing section of the unit. Below is a list of the possible error
messages:
Code Error Message
08 RX Motor Error
0B Fan Error
18 Fuser Error
1E Drum Cartridge Fuse Error
47 Toner Cartridge Fuser Error
Error Reports
Error Reports
If an error occurs during a communication, a Check Message will be printed. The
following provides an explanation of the information found on the check messages.
A possible solution to the problem
The date and time of the attempted communication
The sending Location (if the remote fax has a Location ID)
The number of pages which got through before the error terminated the call
The error Code
The sample document
Error Reports
Error Reports
You will also see a code listed in the Result column of the report. Result codes indicate
the specific problem encountered:
D error codes occur while dialing
T error codes occur during transmission
R error codes occur dialing reception
Error Codes
Error Codes
Error Codes
Error Codes
Field Service Program Modes
The units feature test modes that allow adjustments to machine settings and the ability to
perform diagnostic tests. Using one or a combination of these, many machine problems
can be diagnosed to a specific cause or faulty part.
This section list some of the resources available. Refer to the Service Manual for a
complete listing and explanation.
Machine Parameters Setting, *, 0, 0
Used to set or clear machine parameters.
Memory Switches Setting, *, 0, 1
Used to set or clear memory switches.
Unique Switches Setting, *, 0, 4
Used to set or clear Unique switches.
The soft switches (Machine Parameters, Memory Switches, and Unique Switches)
are used to program the machines internal parameters. Soft switches may need to be
adjusted to solve dialing problems and communication problems that occur during
transmission or reception. Adjustments to the parameters for printing are also needed
when print registration is incorrect and to parameters for scanning when scan position is
incorrect.
User Data Clear Setting, *, 0, 2
User programmed information such as address book entries, date, time, TTI, Subscriber
ID, etc., are stored in the units Random Access Memory (RAM) and on the CF memory
card on the network board. This function does not clear the soft switches or counters. It
is recommended a User Data Clear be performed during installation
All RAM Clear Setting, *, 0, 3
The All RAM Clear setting will erase all user programmed information, all documents in
memory and reset the memory switches and unique switches to factory defaults. This
function may also be used to try and clear a machine malfunction or lock up. If possible,
when a All RAM Clear is used, it is advisable to print the machine settings, address book
entries to help in reprogramming this information.
All RAM Clear vs. User Data Clear
All RAM Clear User Data Clear
Machine Parameter
Memory Switch X
Unique Switch X
Consumable Order Sheet
Life Monitor
Journal X X
Stored Images X x
Serial Number
Network Switch X
Network Capture X
Dial Option Conversion X
IFAX Detail Status x
T.30 Monitor Print Setting, *, 0, 5
This mode causes the unit to print a G3 procedural summary of the last fax
communication. The communications on the journal list are also able to be printed out.
Printer Maintenance Mode Setting, *, 0, 6
This mode is used in the following cases:
Printer Maintenance Mode:
1. When the Fuser Unit and / or Transfer Roller have been replaced use this mode
to increment the number of Fuser Units and / or Transfer Rollers replaced as
shown in the Life Monitor.
2. When Checkout error : xx message appears in the display, use this mode to
determine the cause.
* Possible error messages
Code Error Message
08 RX Motor Error
0B Fan Error
18 Fuser Error
1E Drum Cartridge Fuse Error
47 Toner Cartridge Fuser Error
3. The unit is capable of sending an email notification to preprogrammed locations
when the Checkout error : xx condition occurs. Use this mode to enable this
feature and register the email locations.
Service Report Printing Setting, *, 0, 7
This mode allows the Service Report to be printed from the control panel at any time.
This function is useful for the technician to print out to obtain the machines usage,
counts, and error history.
Monitor Speaker Setting, *, 0, 8
This mode allows the transmit and receive fax communication to be heard through the
units monitor speaker. This function is useful for diagnosing dialing and communication
problems.
Test Modes Setting, *, 0, 9
This mode offers the ability to view counters, print test patterns and perform diagnostic
tests. Included are:
Life Monitor
Test Pattern Print
Feeder Test
Background Level
Make Color Gamma
Select Color Gamma
Life Monitor
The Life Monitor displays the current firmware revisions, total number of pages scanned,
printed, and transmitted, the number of drums replaced and the total page count on the
current drum.
ROM Ver.0 displays main control board software revision
ROM Ver.1 displays network software (Office Bridge) version
ROM Ver.2 displays PDL (printer description language) version
Life Monitor
Pressing DETAIL will display the following:
Life Monitor
Pressing DETAIL will display the following:
Test Pattern Print
The Printer Test mode offers 10 different test patterns. When executing the printer test,
the cassette or tray can be selected and the number of pages can be entered.
Feeder Test
The Feeder Test discharges all documents in the automatic document feeder (ADF) at a
constant speed. The number of pages feed through the feeder will be displayed.
Background Level
The background level is an established threshold used to help measure the reflective
ability of a scanned document. This threshold can change if the scanner LED, scanner
assembly (CCD), or Main Control Board is replaced. Use this mode to reset the
threshold when these items are changed. The Background Level modes allows the
threshold level to be set without erasing memory.
Make Color Gamma
The machine has a color gamma data table for color scanning correction. The color
gamma table adjusts the RGB color balance and is unique per machine because of
optical variations. Both the main control board and compact flash memory card keep the
color gamma data table.
This mode is used to make the color gamma data table.
This mode should be performed when the LED is changed and when the main control
board and compact flash card are changed at the same time.
A special test chart is required to perform this procedure.
Note: Because the color gamma data table is stored on both the main control board and
compact flash card, this procedure should not have to be performed as long as the main
control board and compact flash card are not changed at the same time (see Select
Color Gamma).
Select Color Gamma
The machine uses a color gamma data table for color scanning correction. The same
data is stored on the main control board and compact flash card. If either the main
control board or compact flash card, perform this procedure to remake the data table
from one to the other.
Print Parameters Settings Setting, *, 1, 0
This mode prints a list of the machine parameters, switch settings and unique switches
showing the default settings and current settings.
Factory Functions Setting, *, 1, 1
This mode provides several diagnostic tests. Include are the following:
Test Contents
LED Test Lights all the LED lamps on the control panel.
LCD Test Displays test patterns on the LCD to check for inoperable pixels.
Panel Test Displays the key name on the LCD when the control panel keys are pressed.
SRAM Test Checks if the SRAM is working (fax numbers are garbled).
DRAM Test Checks if the DRAM is working.
RTC Test Factory use only.
Page Memory Test Checks if the paper memory is working (printed images are wrong))
Pseudo Ring Checks the bell of the external telephone and pseudo ring)
Serial number writing TBD
Line Tests Setting, *, 1, 2
This modes offers several internal tests and the ability to monitor certain output functions.
Includes are Relay Test, Tonal Signal Test and DTMF Output Test.
Relay Test Tests the relays in the NCU board.
Tonal Signal Tests the modem by outputting communication signal through the
units speaker.
DTMF Output Tests the modem by outputting DTMF tones through the units
speaker.
Mirror Carriage Transfer Mode Setting, *, 1, 4
The unit is shipped with the mirror carriage locked to protect the mirror carriage. When
installing the unit, slide the scanner locking lever back to the unlocked position. Turn the
power on and perform this function. Reverse this process when transporting the unit or
re-shipping.
Consumable Order Sheet Setting, *, 1, 5
When the units drum cartridge is near the end of its designed life or the toner cartridge is
near empty, the unit can print, fax or email a Consumable Order Sheet to programmed
destinations alerting the recipitants the drum is near end or the toner is almost empty.
The report also lists the drum life, total page count and main control board firmware
revision.
This mode is used to program, clear and manual print the Consumable Order Sheet.
* See sample Consumable Order Sheet next slide.
DRAM Clear Setting, *, 1, 6
This mode is used to clear the contents of the units DRAM. Any documents currently
stored in DRAM will be erased. This should also be performed when additional memory is
added.
Life Monitor Maintenance - Initialize Setting, *, 2, 0
This mode is used to clear the internal counters of the unit. The following counters will be
cleared:
Scanned pages per mode (copy / scan / fax / print)
Scanned times per mode (copy / scan / fax)
Pages per scanner part (ADF / FBS)
Times per scanner part (ADF / FBS)
Scanner jam information
Print pages per cassette
Jammed pages per cassette
Jammed pages per print part
(Continued next slide)
Life Monitor Maintenance Reentering Setting, *, 2, 0
The unit stores the life monitor counter values on the main control board. This mode is
used to reenter life monitor values when the main control board. The following items can
be reentered:
Number of drum replacement
Number of times the drum cartridge has been replaced
Drum rotation time
How long the drum has rotated (x 10 seconds)
Number of pages after drum replaced
Printed pages on the current drum cartridge
Number of pages after drum caution
Pages printed after the Drum Near End message
Number of toner replacements
Number of times the toner cartridge has been replaced
Toner rotation time
Time the toner agitator has rotated (x 10 seconds)
Number of pages after toner replaced
Pages on the current toner cartridge
Number of pages after toner caution
Pages after the Toner almost empty message
Fuser Replaced Count
Number of times the fuser has been replaced
Fuser Life
The total time the current fuser has been working ( x 10 seconds)
Transfer Replaced Count
Number of times the transfer roller has been replaced
Sensor Input Test Setting, *, 2, 2
This mode can confirm the status of the units sensors and switches. When the switch or
sensor is activated, the value next to the sensor or switch changes from OFF to ON or
from ON to OFF.
Printer diagnostic mode Setting, *, 2, 3
This mode is used to confirm the operation of motors, clutches, etc. of the printer section.
The following items can be activated:
Network Service Mode Setting, *, 2, 4
This mode is used to clear the administrators password and to initialize the
authentication mode (return it to factory default).
Flash ROM Sum check Setting, *, 2, 9
This modes allows the Flash ROM Check Sum to be verified after the software is
updated.
Service Report Setting Setting, *, 4, 2
This mode is used to program the unit to send a one page (simple) or multiple page
(detailed) report via email or fax to preregistered locations at a designated time and date.
This function is useful for obtaining monthly meter readings and counts.
Printer Registration Adjustment Setting, *, 4, 3
(See adjustment section later in this section)
Reset Printer Trouble Setting, *, 4, 5
This mode clears the service call error. Use this mode to clear the error message when
the problem has been corrected.
Cleaning Mode Setting, *, 4, 6
This mode is used to rotate the pickup roller and registration roller automatically
so they can be cleaned.
Key Counter Setting, *, 5, 0
If an external key counter has been attached to the unit, activate this mode to let the key
counter count the pages.
Network Switch Mode Setting, *, 5, 1
This mode is used to adjust network parameters related to Office Bridge. Refer to the
Service Manual for a complete listing of the switches.
Touch Panel Adjustment Setting, *, 5, 6
This mode is used to calibrate the touch panel. It may be necessary to adjust the touch
panel if the LCD Display or Panel PCB has been changed.
Printer Control Parameter Mode Setting, *, 5, 7
This mode is used to adjust parameters related to the optional Print Controller. Refer to
the Service Manual for a complete listing of the switches.
Network Capture Setting, *, 5, 8
This mode is used to capture the packet data the machine has sent and received, and
download it from the web browser or send it to an email address.
When you read the data using a packet analyzing tool such as tcpdump, you can use it
as a tool to detect the cause if transmission problems.
There are two methods to capture the packet data: from the web browser and from the
units control panel.
Refer to the Service Manual for complete instructions.
Storage Maintenance Setting, *, 5, 9
The storage on the Office Bridge is a compact flash (CF) memory card. The following
operations are available with this mode:
Erasing Storage: Erases all data stored on the CF memory card and disables it.
Resetting Storage: Initialize the CF memory card. When the machine ROM is updated
using the USB memory, the CF card is available again.
Service Function Menu Setting, *, 7, 7
This modes allows all the field service modes to be displayed from one menu.
Wire Cleaning Warning Setting, *, 8, 6
This mode is used to set the interval to display the drum charge wire and LED Print Head
cleaning warning message. (hour = drum rotation)
Installing Language Setting, *, 9, 9
This mode is used to install, edit, or delete languages from a USB memory device.
Counter Information Maintenance Setting, *, 9, 3
The machine stores the counter data and serial number on both the SRAM (main control
board) and CF memory card (network board). If these numbers do not match (e.g. one
of the boards was replaced), use this mode to synchronize the counter data and serial
number between the SRAM (main control board) and CF memory card.
Update the Software Setting, *, 9, 8
There are 3 items that can updated:
1. Main Control Board
2. Network Board
3. PCL Board
There are 3 methods of updating the firmware:
1. Using a USB memory device (Auto Update / Manual Update)
2. Over the network (from the control panel)
3. Over the network (using the web browser)
The firmware cannot be updated in the following situations:
1. The machine is in use (scanning, faxing, printing, etc.)
2. There are documents stored in memory
Method 1: Updating the Software using a USB Memory Device - Auto Update
The firmware must be on the USB memory device in a specific format:
Boot folder
Unit firmware
Network firmware
PCL firmware
Method 1: Updating the Software using a USB Memory Device Auto Update
Save only one firmware in each folder.
Auto Update is not available when two or more firmware versions are stored on the USB
memory device.
Auto Update procedure:
1. Turn the unit off.
2. Connect the USB memory device.
3. Turn the unit on.
4. When the display shows Firmware Updating OK, turn the unit OFF and ON.
The update process will take approximately 8 minutes.
Method 1: Updating the Software using a USB Memory Device Manual Update
This method of updating allows the technician to update with the latest version or specify a
earlier version. This method allows two or more firmware versions to be stored on the USB
memory device.
Manual Update procedure:
1. Connect the USB memory device to the unit.
2. Press Setting, 9, 8.
3. Press Update from the USB.
Method 1: Updating the Software using a USB Memory Device - Manual
4. Press Update to the latest or Update with specified version.
Method 1: Updating the Software using a USB Memory Device - Manual
5. When Update with the latest version is pressed, the selected items to be
updated will be highlighted.
6. Press Update and then Yes.
7. When the unit displays Firmware Updating OK, turn the unit OFF and back ON.
Method 2: Updating the Software using the Network
The firmware must be on a network folder in a specific format.
Network Folder
Unit firmware
Network firmware
PCL firmware
1. Press Setting, 9, 8.
2. Press Update from the Network.
3. Press Update to the latest version.
4. When Update to the latest version is pressed, the selected items to be updated
will be highlighted.
5. Press Update and then Yes.
6. When the unit displays Firmware Updating OK, turn the unit OFF and back ON.
If Specify Server is pressed in step 4, a network location can be specified. By default,
a Muratec FTP location is registered as the network location.
The unit will require Internet access to use this location.
Quick Installation Mode Setting, *, 9, 9
Using this mode, the following items can be programmed continuously:
1. Initial Settings
2. Consumable Order Sheet
3. Service Report
Adjustments - Registration
Printer, FBS (Flatbed Scanner), and ADF (Automatic Document Feeder)
When the machine produces a printed image that is not centered on the page, but
has shifted to the left, top, right, or bottom, adjustments may be needed to the printer,
FBS or ADF. These adjustments compensate for the alignment by moving the image
on the page to the correct margins.
Determining which items need to be adjusted (printer, FBS, or ADF) is done with the
test pattern print. A test pattern print is straight from memory, so if it is skewed, it is a
printer adjustment (as no scanning was involved). If the test pattern print is aligned
correctly, but a copy of the test pattern (made with the scanner) is not, then an
adjustment needs to be made on the ADF and FBS.
Once it has been determined whether it is a printer or scanner adjustment thats
needed, the appropriate corrective action can be chosen.
Adjustments - Printer Registration
Outline of printer registration adjustment:
1. Adjust the printer registration of the first cassette.
2. Adjust the zoom and scan position for the ADF and FBS.
3. After performing step 1 and 2, adjust the printer position for each cassette.
Printer registration adjustment procedure:
Printout the Ladder Test pattern from the first cassette.
Press, Setting, *, 0, 9, then select Test Pattern Print.
Select the D-Like test pattern.
Select the paper source, number of prints, and press Yes.
2 Make sure that the test pattern has a 0.12+/- 0.08 inch (3 +/- 2mm) margin on
both top and side.
3. If the margin is not correct, proceed to step 4. If the margin is correct, this step
is complete.
4. To adjust the printer registration:
1. Press Setting, *, 4, 3.
2. Select the paper source (cassette) to be adjusted.
3. Select Vertical Registration or Horizontal Registration.
4. Adjust the printer registration
Example:
When set to +12.3 for vertical registration, the printing image moves 12.3mm
downward. If set to 12.3, the printing image moves 12.3 mm upward.
When set to +12.3 for horizontal registration, the printing image moves 12.3 mm
to the right If set to 12.3, the printing image moves 123 mm to the left.
The adjustment range is between -127 mm and +127 mm.
5. Press ENTER to save the setting.
6. Press RESET to return to standby.
Adjustments - Scanner Registration
Outline of scanner registration adjustments:
1. Adjust the printer registration of the first cassette.
2. Adjust the zoom positions for the ADF (and FBS).
3. Adjust the scan registration adjustments for the ADF (and FBS).
4. There four zoom and four registration adjustments that can be made:
FBS zoom adjustment - Vertical (top to bottom)
FBS zoom adjustment - Horizontal (side to side)
ADF zoom adjustment - Vertical (top to bottom)
ADF zoom adjustment - Horizontal (side to side)
FBS registration - Top
FBS registration - Side
ADF registration - Top
ADF registration - Side
Scanner zoom adjustment procedure:
The zoom adjustments should be made after adjusting the printer registration (top and
side) of the1
st
cassette.
FBS zoom adjustment (vertical)
Make two copies of a test chart.
Compare the vertical length of the second copy to the original.
If the length falls outside the specified range, use Machine Parameter 017 to make
the necessary adjustment.
If the length is shorter, increase the value.
If the length is longer, decrease the value.
FBS zoom adjustment (horizontal)
Make 2 copies of a test chart.
Compare the horizontal width of the second copy to the original.
If the width falls outside the specified range, use Machine Parameter 016 to make
the necessary adjustments.
Scanner zoom adjustment procedure:
ADF zoom adjustment (vertical)
Compare the vertical length of the second copy to the original.
If the length falls outside the specified range, use Machine Parameter 012 to
make the necessary adjustments.
ADF zoom adjustment (horizontal)
Compare the horizontal width of the second copy to the original.
If the width falls outside the specified range, use Machine Parameter 011 to
make the necessary adjustments.
Scanner adjustment procedure:
The scanner registration adjustments should be made after adjusting the printer
registration (top and side) and zoom adjustments (horizontal and vertical) have been
made.
FBS registration (top)
Make a copy of a test chart.
Compare the start point of print of the copy to the original.
If it falls outside the specified range, use Machine Parameter 018 to make the
necessary adjustments.
If the width is shorter, decrease the value.
If the width is longer, increase the value.
FBS registration (side)
If the width is shorter, increase the value.
If the width is longer, decrease the value.
Scanner adjustment procedure:
ADF registration (top)
ADF registration (side)
MFX-2550 / MFX-2570 / MFX-2590
Disassembly
1. Disassembly
Disassembly
Introduction
Some mechanical and electrical problems can only be corrected by replacing a part inside the
machine. To replace these parts, you may first need to remove covers, connectors, guides, etc. This
section does not cover replacing parts of the machine, but the gives an overview of the machines
major components. For complete disassembly instructions on how to replace all the units parts, refer
to the MFX-2550, MFX-2570 and MFX-2590 Service Manual.
Tools
You may need the following tools to replace parts:
Phillps-Head screwdrivers
Flat-Head Screwdrivers
Pliers
Diagonal Cutters
Spring Hook Tool
Caution: Always turn off the power before replacing parts.
Disconnect the AC power cord.
Disconnect the telephone cord from the machine.
Remove the toner cartridge from the unit.
Remove the drum cartridge from the unit and cover with a black cloth.
Disassembly Major Components
Section Component FEM Page Reference
5.2.1 ADF SECTION 5-4
Tray Document 5-4
Cover Contact 5-5
Cover Platen 5-6
Cover TX Side B 5-7
Cover TX Side F 5-8
Guide Inner A 5-9
Guide Outer 5-10
Assy Shaft Separator 5-11
Roller Pickup / Roller Separator 5-12
Roller Feed 5-13
Roller Exit ADF 5-15
Assy Piece Separator 5-16
Motor (Stepping) 5-17
Sensor TXIL 5-18
ADF Drive Gears 5-19
Sensor (APS) 5-20
Sensor DS1 / DS2 5-21
Assembling the Sheet Document Press 5-22
5.2.2 SCANNING SECTION 5-23
Assy Cover Contact 5-23
Assy Cover Top 5-24
Frame Scanner FBS 5-25
Sensor HS 5-27
PCB LED-Lamp FBS 5-28
Holder Shaft Guide 5-29
Mirror A/B/C 5-30
PCB Scanner 5-33
5.2.3 PANEL SECTION 5-34
Panel 5-34
Display (LCD) 5-35
Speaker 5-37
PCB Panel 5-38
PCB Panel Key 1/Key 2 5-39
5.2.4 PCBs 5-40
PCB PDL 5-40
Power-Supply 5-41
PCB IS 5-42
PCB LPH 5-43
PCB MAIN 5-44
PCB NCU 5-45
PCB PSU 5-46
PCB Connect LPH 5-47
5.2.5 PRINTER SECTION 5-49
Tray A MP/MP Flapper Pad 5-49
Cover Front 5-50
Cover Option/Cover Shield 5-51
Cover Back 5-52
Cover Jam Access 5-53
Solenoid 5-54
Clutch 5-55
RX Motor 5-56
Frame Drive / Gears 5-58
Roller Transfer 5-60
Roller Register 5-63
Sensor Trays 5-64
Sensor JAMC1 5-65
Sensor PSS 5-66
Roller Pickup MP / Pad Pressure MP 5-67
Printer Fuser 5-68
Assy Interlock 5-69
Sensor PDS / DPS 5-69
Roller Exit 5-70
Roller Duplex 5-71
Roller Feed Duplex 5-72
Toner Sensor (PCB TOS) 5-74
Sensor PES1 5-77
Sensor Open 1 5-78
Printer Head 5-79
Filter VOC 5-81
5.2.6 PAPER FEEDING SECTION 5-82
Roller Pickup (1
st
Cass)(2
nd
Cass) 5-82
Assy Piece Pressure (1
st
Cas)(2
nd
Cass) 5-83
Piece Cover Cass (1
st
Cass paper dust) 5-84
Sensor JAMC2 5-85
Sensor PES2 5-86
Roller Feed 2
nd
(2
nd
Cass) 5-87
Plate Frame B 5-88
Assy Shaft Joint (2
nd
Cass) 5-89
Solenoid (2
nd
Cass) 5-90
Sensor Open2 5-91
MFX-2550 / MFX-2570 / MFX-2590
Options
Options
1. PCL 5e/6 Print Option
2. PS3 Enabler IC
For Postscript & PDF Direct printing
Requires PCL print option
3. Barcode Enabler IC
Requires PCL print option
4. PS3 & Barcode Enabler IC
Requires PCL option
5. PS3/PDL (1GB) Post Script Memory
Requires PCL Print Option
For enhanced PDF printing
The following options are available for the MFX-2550, MFX-2570 and MFX-2590. All
options are field upgradeable.
Options
6. Office Bridge CF (1GB) upgrade
7. 500-sheet 2nd Cassette (same as NGP)
8. Mechanical counter (same as NGP)
9. Handset (same as NGP)
10. Foreign Device Interface (cable only)
11. Confirmation Stamp (for MFX-2570 / MFX-2590)
The following options are available for the MFX-2550, MFX-2570 and MFX-2590. All
options are field upgradeable.
Options PCL Print Option (MFX-2550)
Options PCL Print Option (MFX-2570/2590)
Options PS3 Memory
Options Barcode Enabler
Options Office Bridge Memory
Options 2
nd
Cassette
Options Mechanical Counter
Options - Handset
Options Foreign Device Interface
Options Confirmation Stamp

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