Presented By Gurdiksha(90520371072) Gurpreet Kaur(90520371073) Reema Rani(90520371079) Renu(90520371080)

Training
Definition: Training is the act of increasing the knowledge and skills of an employee for doing a particular job.
Training means giving information, knowledge and

education in order to develop technical skills, social skills and administrative skills among the employees.

Importance Of training
Training creates a feeling of confidence among the

employees. It gives personal safety and security . Provides opportunity for quick promotion and selfdevelopment. Training develops adaptability among employees. It updates their knowledge and skills . Training develops positive attitude towards work assigned and thereby creates interest and attraction for the job and the work place.

Example: The Importance of Employee Training in Increasing Sales

What are your employees saying to the customers?
We dont know I require!!

We cant help you We dont sell anything like that

customer
4

Objectives Of Training
To increase the knowledge of workers To impart new skills among the workers.

To improve the culture of the Organisation.

To reduce the number of accidents. To meet the future needs of an organisation.

Types Of training
Induction (orientation) training
Job Training

Apprenticeship training(Earn

When You Learn)

Internship training Refresher Training Training for promotion

Methods Of training
On the job: i. Coaching(learning by doing) ii.Understudy(Observation) iii.Position Rotation Off the job: i. Special Lecture cum discussion ii. Role playing iii. Conference iv. Special Projects v.Committee Assignments

Principles Of Training
Individual considerations Motivations to trainees Use of previous Training

Suitable organizational conditions

Involvement of trainees

 Preparing the instructor Feedback

Practice
Appropriate techniques

Training Process

Development
Development means the growth of an employee in all respects.
It basically shapes atttitude.

Need/ Importance Of development

Shortage Of trained Manager
Complexity of management jobs Technological and social changes Management obsolescence Complexity of business management

Methods Of Development
Internal or On the job methods Coaching Counselling Understudy Assignment

Job Rotation
Promotions and Transfers

 External or Off the job methods Universities and Colleges Management Institutions Role-playing Case study Conferences and Seminars TV and Video Instructions

Employee Development
Developing an employee involves his or her skills in their current jobs as well as developing them for future responsibilities and new positions.

Why is employee development important?

Improve quality
Retain key employees Meet the challenges of global competition and social

change
Incorporate technological advances and changes in work

design

Approaches to Employee Development

 Formal Education: Formal education programs

include off-site and on-site programs designed specifically for the companys employees.
Assessment: It involves collecting information and

providing feedback to employees about their behavior, communication style, or skills.

 Job Experience: Job experiences refer to relationships,

problems, demands, tasks, or other features that employees face in their jobs
Interpersonal Relationship: Employees can also develop

skills and increase their knowledge about the company and its customers by interacting with a more experienced organizational member

Difference between Training And development

Training
Increases job skills- specific

Development
It shapes attitude overall

skills Training courses are designed mostly for short term. Job centered The role of a trainer is very important Training is important because technology is improving and changing.

growth It involves a broader long-term education for a long run term.

Career Centered Internally motivated for self

development Development is important to adapt to new technology and changing patterns in organization.

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