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CONTENTS
Inroduction McDonalds in India Objectives of promotion & strategy Products Target Segment and Positioning Types Of Restaurants Advertising Achievements Marketing mix
Introduction
McDonalds is the global fast food giant. Founded in 15 may 1940 in CALIFORNIA Founders RICHARD & MAURICE MACDONALDS Ronald McDonald introduced in 1963 Ray Kroc gives the idea of franchising. 31,000 restaurants in 119 countries Serves 47 million customers every day Employs more than 1.5 million people
McDonald's in INDIA
Entered in India 1996 McDonald's India is a 50 50 partnership between MCDONALDS CORPORATION (U.S.A) and two Indian businessman Amit Jatia and Vikram Bakshi 90% of McDonald's business is owned and run by independent franchisees in India
Actively Involver in many social activities like CHILD EDUCATION, PULSE POLIO etc.
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Strategies
Quicker service Quicker delivery More beverages & change in menu More outlets Target the two and three tier cities Introduction of a new low calorie healthy burger
PRODUCTS
Hamburgers, Chicken sandwiches, French fries, Soft drinks, Breakfast items and Deserts. Mc Donalds also offers salad and vegetarian items, wraps and other localized fare
Focused on Price Penetration. In 1998 McDonalds had achieved sufficient level of success, on their offerings & then educated customers about their core strengths. Their main focus is on Service, hygiene, products etc.,
TYPES OF RESTAURANTS
Mc Drive are the type of which provide drive through services and offer no counter service or seating. Special theme restaurants also exists, such as the Solid Gold Mcdonalds, a 1950s rock-n-roll themed restaurant. Mcdonalds introduced Mc Cafe a caf style accompaniment to Mcdonalds restaurants in the style of Starbucks. Mc Express are the type of restaurants which are located in shopping malls.
ADVERTISING
There are three main objectives of advertising for McDonalds are to make people aware of an item, feel positive about it and remember it Television has always played a central role in the companys advertising strategy. The company makes significant use of Bill board and Signage, Sponsors, Sporting events ranging from little league to olympic games.
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Achievements
Among all the competitors McDonalds is the leading brand Ranked as the 8th best employer Ranked the best fast food chain of restaurants Ranked the 8th healthiest fast food eateries Ranked 2nd for customer satisfaction He appeared on Supersize me, is listed in Guiness Book of World Records, and has a movie called Mc Daddy.
4/13/2012
consumer behavior
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Marketing mix
The marketing mix is a term used to describe the four main marketing tools (4Ps): product price promotion and the place through which products are sold to customers.
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Product
Product is the physical product or service offered to the consumer. Product includes certain aspects such as packaging, guarantee, looks etc., It dropped ham, beef and mutton burgers from the menu. India is the only country where McDonalds serve vegetarian menu McDonalds continuously innovates its products according to the changing preferences and tastes of its customers
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Place
The place mainly consists of the distribution channels. It is important so that the product is available to the customer at the right place, at the right time and in the right quantity McDonalds offers hygienic environment, good ambience and great service. Delivery services are also available now
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Price
This is the most important part of the marketing mix as this is the only part which generates revenue. McDonalds came up with a very catchy punch line Aap ke zamane mein ,baap ke zamane ke daam. This was to attract the middle and lower class consumers
McDonalds has certain value pricing and bundling strategies such as happy meal, combo meal, family meal etc to increase overall sales volumes.
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Promotion
McDonalds does its promotion through television, hoardings and bus shelters. They use print ads and the television programmes are also an important marketing medium for promotion.
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PLC of McDonalds
Criticism
Ecological damage Selling unhealthy food, Contributing to suffering and exploitation of livestock. McDonalds=junk food, high calorie food?