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Development

refers to formal education, job experiences, relationships, and assessments of personality and abilities that help employees perform effectively in their current or future job and organization.

training people to acquire new horizons, technologies, or viewpoints.


enables leaders to guide their organizations onto new expectations by being proactive rather than reactive.

enables employee to develop better learners and more competitive organizations.

Comparison Between Training and Development


Focus Use of work experiences Goal Training Current Development Future

Low
Preparation for current job

High
Preparation for changes

Participation
Duration

Required
Short term

Voluntary
Long term

Why is employee development important?


Employee development is a necessary component of a organizations efforts to: improve quality retain key employees meet the challenges of global competition and social change incorporate technological advances and changes in work design

Approaches to Employee Development


Job Experiences

Assessment

Interpersonal Relationships

Formal Education

Formal Education
Formal education programs include: off-site and on-site programs designed specifically for the employees short courses offered by consultants or universities university programs in which participants actually live at the university while taking classes

Assessment
involves collecting information and providing feedback to employees about their behavior, communication style, or skills

Assessment (continued)
Used most frequently to: identify employees with managerial potential measure current managers strengths and weaknesses identify managers with potential to move into higher-level executive positions work with teams to identify members strengths and weaknesses, and factors that inhibit productivity

Interpersonal Relationships
Employees can also develop skills and increase their knowledge by interacting with a more experienced organizational member Two types of interpersonal relationships used to develop employees:
Mentoring Coaching

Job Experiences
Job experiences refer to relationships, problems, demands, tasks, or other features that employees face in their jobs Most employee development occurs through job experiences A major assumption is that development is most likely to occur when there is a mismatch between the employees skills and past experiences and the skills required for the job

To be successful in their jobs, employees must stretch their skills. They must be forced to learn new skills, apply their skills and knowledge in a new way, and master new experiences.

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